4,437 California Rivian/1000 Service Centers

I had such a good experience with Josh in the Parts - Alex C

I had such a good experience with Josh in the Parts department. Very helpful and understanding of my situation. Thanks for getting me the parts I needed so fast!

Surprised to know service advisors get commission on - Mikewosika44

Surprised to know service advisors get commission on repairs, not pleased with cashiers counter service.

As always, I knew I was in good hands when I took my - johnsonje

As always, I knew I was in good hands when I took my Toyota in for service. The service team has integrity and do a great job. They also provide pick up/drop off within a 5 mile radius, which is so important for the average individual trying to do all the things while servicing their car. As a teacher who takes care of many, it’s a true breath of fresh air to feel taken care of by Toyota. Special thanks to Martin; I appreciate you!

Greatest customer service I have experienced from any - Joanna

Greatest customer service I have experienced from any dealership! Very accomodating and their profesionalism is amazing! Thanks, Toyota of Glendale!

just popped back into the dealership to ask for help with - Victoria

just popped back into the dealership to ask for help with a couple of items on my new car. Hernando stepped forward and took care of both items. He was friendly, knowledgeable, and efficient. I am so pleased. No waiting. No fuss

We had our Honda Accord serviced on 3/27/25 and was - Msylynn

We had our Honda Accord serviced on 3/27/25 and was extremely pleased with the professionalism, friendliness, and courteously of the service team. And a special THANK YOU. For the speedy service. No long delays! I’m one happy customer!

Fantastic dealer with the most supportive and friendly - jackdevlin

Fantastic dealer with the most supportive and friendly staff - from sales to service! I am very favorably impressed.

Absolutely the worst post-sale support. - Disgruntled Client

Absolutely the worst post-sale support. They forced me to buy OPTIONAL components explaining that they had been pre-installed and hence not optional. Most importantly, they NEVER provided activation code for location device (one of the "options") which now almost a year later I am still trying to get. While the car is great, I see no reason for anybody not to go to the Glendale or Santa Monica locations where they care about their customers. 04/17/2024 - MAJOR UPDATE. What a difference a new management makes! In my original review I rated them with 1 star, as the previous management and sales staff were not good. That said, with Mark Thomas, as a new GM, everything turned completely around: I got the best complimentary first year service along with the royal treatment. Today I also got my long-fought for refund for the tracking device which was shoved down my throat by previous management. Mark being extremely busy was very responsive and understanding. Also I would like to acknowledge Nevaline from Finance who cut me a refund check and also offered help if I needed anything. Now I can only hope that the new car will turn out to be as good as their new management!

SERVICE ADVISOR WAS PROFESSIONAL, VERY HELPFUL THEY EVEN - HONESTABEMORENO

SERVICE ADVISOR WAS PROFESSIONAL, VERY HELPFUL THEY EVEN WASHED MY OUTLANDER. i WAS EVEN OFFERED COFFEE

The service was extremely efficient. - sparksbark@sbcglobal.net

The service was extremely efficient. They were ready to take care of me as soon as I drove up. Manny was an excellent service advisor, very knowledgeable and easy to talk to. They were able to complete a lot of work on my car at a reasonable price, and all in the same day! I was very happy!!

Adviser and mechanic are friendly and helpful throughout - hangvo64

Adviser and mechanic are friendly and helpful throughout my visit there. The services of my car are great. I’ll definitely recommend my family and friends about Beach cities Toyota!

I don't recommend the Concord BMW as a place to repair - Khossrov

I don't recommend the Concord BMW as a place to repair your car. During my last visit the guy tries to charge me 1300$ on replacing 4 spark plugs which has worked for only 30K miles, instead of 50 or 60K miles! and telling me just like milk the spark plugs go bad!!! and 330$ for cabin filter on a car which hasn't been driven and doesn't need a cabin filter replacement, therefor refuse to reset the service alert just because of that! I understand the car dealers are always expensive but this is Highway robbery. There is a recall on my car since last year which they refused to deal with and telling me that the part is not available yet which makes BMW an unsafe car to drive! Lastly the oil change shouldn't take the whole day specially when it was the 7:00am appointment!

This service department is awesome! - ASHRINTALAN

This service department is awesome! Bailey and Paige go above and beyond. They put care into their customers, which I appreciate because I’m such a werido when it comes to my car.. like I freak out! They’re always pretty cool with me and handle it all professionally and calmly. Again, they are awesome. Super fast service and communication as well!

Poor Service and Lack of Accountability – Be - chrischavez13

Poor Service and Lack of Accountability – Be Cautious I brought my 2017 Honda Civic to Diamond Honda for a coolant service, and the experience has been extremely disappointing. The time it takes just to get a proper inspection is unreasonable, and I was charged more than once for the same issue — which is unacceptable. Management and service operations show a lack of urgency and care. If you value your time and want quality service, I suggest looking elsewhere.

We took our car into Quicklane for service and what we - raypennell

We took our car into Quicklane for service and what we thought was a burned out fog light. Turns out it was wiring damage by a rodent. They took care of it for us along with a full service and a car wash. Been doing business with El Cajon Ford for years and prefer not to go anywhere else.

Dave & team identified the issue & fixed it. - craigcris

Dave & team identified the issue & fixed it..Dave is awesome..he has been servicing my car since 2018 & I won't go to anyone else! !

I have always had. - Williamsangie1994

I have always had. Great experience here at Jeep Fontana . Great service always ! Definitely recommend Dan and Henrik are very professional

Incredibly overpriced service quote. - Shuckman

Incredibly overpriced service quote. Charging $554 just to look at what I described as an issue. Issues I informed about listed below: - Overhead console latches broke, Detached it because it kept falling down -$111 - Driver side visor was broken and would fall down, did not stay in place - $111 - Driver door does not lock properly, ever other door locks properly - $221 - Trunk latch is broken/detached (parts were left in the trunk, so nothing would have to be ordered for this) - $111 - Need new wiper blades - $118 - heavily inflated price for wiper blades Keep in mind this is the charge just to inspect the vehicle, no actual changes/repairs will be made. 2/4 of the above issue can easily be seen just glancing at the car for 2 seconds. The door not locking takes 1 button press on the key fob and then opening the door. The visor you open the driver door and look at the visor and inspect it a bit closer which would probably take 15-30 seconds depending on how thorough you would want to be, but it was visibly damaged To further, the quote to fix the above issues was insanely inflated - Overhead console - $649.44 - Driver side visor - $679.46 - Driver side door - $370.20 - More reasonable as this more matches the cost of what labor would be and the price of the actuator so no big issues on this one (granted it is a bit high) The one good thing I can say about this place is the Customer service is good. Anything further than that is not worth it.

We've purchased 7 or 8 vehicles from this dealership. - JUDYAMODEO

We've purchased 7 or 8 vehicles from this dealership. Everybody is always courteous and helpful.

Brandon an excellent service rep! - TBRECKON

Brandon an excellent service rep! Wiil call him next Time I need service. The only thing I would add is that Hanlees needs a wheel alignment machine for the tundra Toyota’s

Process was easy. - Greg C

Process was easy. Staff was very polite and professional. They delivered the car sooner than the original estimate. Will definitely go to Hello Mazda of SD back after being disappointed multiple times at Westcott Mazda in National City

Sam Zuniga kept me informed at all times , Excellent - The doer

Sam Zuniga kept me informed at all times , Excellent customer service, he is a great asset to the indigo group

The service was slow and the tech was not completely - Gracie O

The service was slow and the tech was not completely communicating with us. We had to call the tech to get updates. The car ended up staying at this dealership for 1.5 weeks. My husband made calls himself to get the insurance to fix the problem, he even had to be the one email the insurance regarding the issue instead of the technician.

This dealership has amazing customer service. - Reachateacher

This dealership has amazing customer service. I also bought my car here and they were helpful and sat with me to teach me all the buttons. Eric in the service department is the BEST!

They didn't really fix my problem. - smarcus

They didn't really fix my problem. They said the fan not going off after car is turned off is okay.

We have always been treated with respect when we have - WES_FLAWS

We have always been treated with respect when we have purchased a vehicle or had service performed on our vehicles. We have purchased 3 new and one used vehicle form Lampe and I will continue to use them. Matt did a great job of informing me about the statis of the work being done on my truck.

For over 5 years, I have trusted this local dealer. - cnsmforza

For over 5 years, I have trusted this local dealer.for all my car needs. Víctor Ávalos is my service advisor. He is very profesional, and his honesty and ethics set him apart. Great customer service!

Customer service was good but techs leave thumbprints on - Andray

Customer service was good but techs leave thumbprints on the door & hood. I hope they can prevent that next time attention to detail goes a long way.

In and out in a timely manner. - alfredojmuniz

In and out in a timely manner. No surprises. Job well done. Thank you all

The people and staff of this dealership was fantastic. - Marion Cozine

The people and staff of this dealership was fantastic. I Rate, it with the 10 because I was satisfied with the work and also they had my car nice and clean ready for me to take very polite and helpful.