4,452 California Rivian/1000 Service Centers

I drove in early and my service writer (Angel Lara) came - Tinsleybob1@gmail.com

I drove in early and my service writer (Angel Lara) came right out and welcomed me and took my car in. My job was a recall and the time was estimated for 2 hours. Angel let the mechanic know I was waiting he finished the job in a little more than an hour. Between the 2 of them I had a great experience. Definitely a happy customer 😁

The department ran like a well oiled machine, I got right - Mclssto

The department ran like a well oiled machine, I got right in and the car was ready pretty quickly.

Daniel is the GOAT. - Stephaniecuevas70

Daniel is the GOAT. He communicates very well. He helped prioritize the recommendations. I only service my car at Torrance Toyota because of him! He deserves a big RAISE.

Kari Spencer, service manger, is the ultimate - valerie.freeman

Kari Spencer, service manger, is the ultimate professional. She is extremely knowledgeable and helpful, and goes out of her way to ensure customers are taken care of. She explains everything in such detail that it is easy to understand. She is the reason I will continue taking my car for service at Diamond Mazda.

I replaced my battery and the process was fast and - Ojedag0420

I replaced my battery and the process was fast and efficient my advisor was Julio

Service person, was on top of the necessary repairs and - BERNARDPALK

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly..

I would like to shout out Juan Ayala. - Olmoslex

I would like to shout out Juan Ayala. Thank you so much for your help and taking the time to explain things. Very professional and helpful thank you again Juan!

The service agent was helpful and courteous to my needs. - Maro0518

The service agent was helpful and courteous to my needs. He promptly helped me out and i was in n out of the dealership.

I want to start with giving special credit and thanks to - YEXJOHN

I want to start with giving special credit and thanks to these two amazing professional and kind Agents that infinity of van nuys has ! The Names are Mr. Rudy and Mr. Luis … I highly recommend to you America ! Come and find out for yourselfs”!

Sam Macuk is the guy you should see if you go here. - SparkyCar

Sam Macuk is the guy you should see if you go here. Very kind, courteous, and didn't make me feel like a "stupid woman" driver like the first guy (who shall be nameless) did. After dealing with the first guy being rude just because I didn't get my oil changed at exactly the time the manual says I should (on my very low mileage car) and then telling me i had to leave my car for 2-3 days just to get a diagnosis on a code (not true), it was refreshing to finally talk to somebody who knew something about customer service and how to go the extra mile to help people. Sam understands that a little effort goes a long way and makes people remember you and ask for you again. Thanks Sam!

I dealt with Jose after needing a software update and to - Scott

I dealt with Jose after needing a software update and to process a recall on my Telluride. He is professional, very courteous, and was able to keep me informed through text message at every stage of the process. Because of his service i will continue to service my vehicle at Kia Cerritos.

They are very nice and attentive to my needs. - quinsy_fissile_5j

They are very nice and attentive to my needs. Victor is fabulous and very nice

Good service department. - Lisa

Good service department. Very helpful and nice Service Advisor (Brent Colley)). He explains what needs to be done and isn’t pushy.

I arrived early and was greeted promptly. - Chuck v

I arrived early and was greeted promptly. The service department was quick & professional. The waiting room needs a makeover badly, have free snack’s available to anyone who chooses to wait. Especially with what autos cost now…

Kellen is a great service advisor. - Manny

Kellen is a great service advisor. Found discounts I wouldn’t have been aware of and the entire B service, transmission and tires went seamlessly. Great communication, timely service with a smile.

Daniel is always so helpful and professional. - Cuupersmom

Daniel is always so helpful and professional. he always gets things done in our timely and professional manner.

Excellent customer service, did not wait long for service - dougjessflores

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process.

Kyle was the best advisor we ever had on this vehicle. - Rocsoil

Kyle was the best advisor we ever had on this vehicle. Thank you Kyle Joe

Excellent customer service from the moment we checked the - ltsull

Excellent customer service from the moment we checked the car in until we picked up the car. Christian was great!

Dealership provided the 20k service complimentary since I - NICOLE.J.HUMPHREY

Dealership provided the 20k service complimentary since I had recently purchased the car used and there was not a record of it being performed. ETA for inspection was accurate. Was checked in right away. Waiting area/snacks was sufficient. Did not address all of my concerns outside of the basic inspection I asked about having a 3rd key made in order to access the Volvo app or if there was another way to access it so I’m unable to use all the features. Also, there was 1 tire that was more worn than the others but still had about 10k of tread left according to tire centers. Volvo keeps attempting to contact due to a “declined repair” which isn’t even necessary.

Great customer service and tire repair. - justmisshelen

Great customer service and tire repair. Plus they returned my car washed and clean. I appreciate the service

This dealership always has Quick Service and friendly - Dahanahernandez

This dealership always has Quick Service and friendly staff, recommend this place to everyone if you haven't been here yet

They are professional, and kept me informed often on the - marta1000

They are professional, and kept me informed often on the car’s repair status. An independent dealer wouldn’t have given me a loaner car for that period of time! I’ll be there for all future repairs.

All your people who deals with me and works on my CR-V - pattydog2

All your people who deals with me and works on my CR-V are GREAT!

Fantastic staff, friendly, easy to work with, - ZBD

Fantastic staff, friendly, easy to work with, accommodating, available, and flexible. Have purchased several new vehicles from this dealership and utilized their service department for many years. Highly recommend.

Excellent service with my advisor Frank. - michaellee

Excellent service with my advisor Frank. Everything went smoothly with my MDX recall items and brake fluid exchange.

I would like to thank you Tom. - gavinelder11

I would like to thank you Tom. You did a great job. I appreciate your knowledge and professionalism. Looking forward to seeing you in the near future because I have some other issues I could not afford at that time but my Toyota Tacoma running like a clock at 200,000 miles plus. Thank you for all the teamwork involved in keeping me from walking but at 210,000 miles Toyota is the way to go especially with parts replacement , go Toyota!!

As always, I knew I was in good hands when I took my - johnsonje

As always, I knew I was in good hands when I took my Toyota in for service. The service team has integrity and do a great job. They also provide pick up/drop off within a 5 mile radius, which is so important for the average individual trying to do all the things while servicing their car. As a teacher who takes care of many, it’s a true breath of fresh air to feel taken care of by Toyota. Special thanks to Martin; I appreciate you!

Bathroom is clean and organized. - Oviedoca10

Bathroom is clean and organized. Coffee station is well stocked. Employees were engaging and respectful. Carlos Peña and Wilson are great and always provide amazing service.

Always very welcoming. - romomartin

Always very welcoming. Bring my civic for oil changes and tire rotation and they make sure to get me out as quickly as possible. Very friendly staff. I recommend buying a honda from here.