4,455 California Rivian/1000 Service Centers

Sale person was kind of pushy but friendly And well was - MYSIXTIES

Sale person was kind of pushy but friendly And well was respective to both of us

I when to dealer at 830am for oil change was done at - fp373487

I when to dealer at 830am for oil change was done at 1120am was never contacted that vehicle was done. Was inform would take 2 hours, but took way longer. Gave inform to staff for service mgr to call at 1120 was busy and 619 pm now and did not get call back

Always used to take my car for service with Lauren and - Danielle.ascencio

Always used to take my car for service with Lauren and she was AMAZING! Ever since she switched positions I’ve struggled finding my new go to service advisor as I do not like dealing with multiple people. After a few trial and errors I was introduced to Manny who has been just as great! Very thorough without trying to push anything on me yet takes the time to make sure I understand the importance of some of the services. He makes it a smooth process and not another task I need to dread every few months or so. Highly recommend Manny specifically.

Very slow. - slloyd5

Very slow. Did not use high synthetic oil as requested. Even with an appointment @ 10 I did not leave until after12.

This place has great staff that actually care and will - Hideandseek6262661

This place has great staff that actually care and will take the time to help you with not only your needs but also help you understand what your car needs to be driving safely on the road

The service was quick, decent. - Charlie

The service was quick, decent. I am very satisfied by the representative. No issues at all.

As always Alvin was very helpful and kind. - Papa.mac66@yahoo.com

As always Alvin was very helpful and kind. A job well done. Thank you all for your professionalism.

Great experience. - Chris OReilly

Great experience. No messing around. In and out and everything works now. I want to Thank you guys

the service advisor Stephanie Villegas is dishonest, - doraballadares.db

the service advisor Stephanie Villegas is dishonest, unprofessional and ripping off people. The were to replace the AC compressor but they never did, I took the vehicle to another dealership where they told me that the ac compressor was never changed. I been trying to talk to her boss with no success.

Stori made this such a easy and pleasant experience! - Jessica G

Stori made this such a easy and pleasant experience! She was able to educate and walk me through everything that needed to be done to my car. She also provided excellent communication throughout the whole process, keeping me updated at all times! 10/10 service, thanks to Stori!

Service and tire installation was thorough and quick. - built4comfort2

Service and tire installation was thorough and quick. Xxx xxx xxx xxx xxx x xx

I brought my Subaru Forester in for routine service. - Celby2

I brought my Subaru Forester in for routine service. I was able to ask questions and be given information to make choices on what I needed and wanted to be done. Very helpful and will return in the future, as needed.

Excellent customer service. - Janetrejkowski

Excellent customer service. I spoke with the Service Manager and gave him kudos for the friendliness, efficiency and attention to detail.

Always get a good service and provided lots of options to - jesuse.najera0713

Always get a good service and provided lots of options to have the low deals and now with Sunbit is a better option to have my cars get repaired.

Great experience with Tony who helped us with technical - Bill

Great experience with Tony who helped us with technical stuff in on our RAV4; Very knowledgeable, patient and “Great” customer service skills. Thank you Tony.

great service dept. - ah_younglee

great service dept. service advisors and techs do great work. receptionist is friendly. car was ready when promised

I brought my Nissan Rogue in for service at HGreg Nissan - ameenbasith2000

I brought my Nissan Rogue in for service at HGreg Nissan Buena Park and was helped right away by Oscar and Memo. From the moment I arrived, they were on it! They got my car in for service quickly and kept the process moving efficiently. They genuinely made sure everything was handled smoothly and that I wasn’t left wondering what was going on. If you're looking for a service team that’s responsive, professional, and actually respects your time, this is it. Solid work all around.

I want to thank Gabriel Campos Guzmán for the outstanding - Luiz Zogbi

I want to thank Gabriel Campos Guzmán for the outstanding service he provided during my car repair at Land Rover San Diego. Your professionalism and dedication made the experience exceptional! Thanks for the whole Land Rover Team

I had a fantastic experience at Metro Honda! - mahrikitz

I had a fantastic experience at Metro Honda! My service advisor, Robert Harlow, was incredibly knowledgeable and took the time to explain the job in detail, ensuring I understood everything that was being done. He was professional, efficient, and made the entire process smooth and hassle-free. The service was completed quickly without compromising on quality. I truly appreciate the excellent customer service and will definitely be returning for future maintenance. Highly recommend Robert and the team at Metro Honda!

Staff was professional and detailed on what’s going to - MIKEG.49ERS

Staff was professional and detailed on what’s going to happen. Finished before quoted time and did a great job.

Jack in the service department came through for me in - ajuarez72

Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service.

Poor service. - Ginaglasser

Poor service. Promises not kept. No follow up’s. Dissatisfied. Paid $3500 and not 100% complete. My “service advisor “ never returned calls or emails. Spoke to manager in service; he assured me they would resolve. Never happened. Reported complaint to state

I live in the Las Vegas area but my 2002 F150 popped a - lasvegasira

I live in the Las Vegas area but my 2002 F150 popped a spark plug when I was in Glendale. Star Ford knew I was from out of town and I’m certain that they overcharged me to repair the vehicle as they knew I didn’t live in the area and I had little choice, because getting the truck to another place to fix the issue would have been a logistical nightmare. The cylinder that lost the plug was right up at the front driver side of the engine and was easily accessible. Installing a helix should have taken about an hour, maybe two on the outside if the mechanic working on it was high and liked to take a lot of breaks. But Star Ford claimed that this was a 7 to 8 hour job! They ended up charging me almost $1900 to install a SINGLE HELIX. And then they had the gall to offer to change out the remaining spark plugs for an additional $600?!? What the f--- are they smoking in Star Ford of Glendale?? The service tech Sam Davis was polite and professional, but she seemed to have little sway (or little interest) in ensuring that the service manager didn’t bend me over on the charges. Star Ford is the kind of dealership that makes people not trust the automobile industry. I DO NOT RECOMMEND THIS PLACE FOR SERVICE. There are plenty of smaller mechanic shops in the area that would have done the work for less than $800 (some, a LOT less) and would have had the work done more quickly. I only wish that I had AAA take to one of those places instead. Avoid Star Ford at all costs for service. FOLLOW UP - Manny the service manager for Star Ford got in touch with me regarding my complaint and refunded a substantial amount of my payment. His decision to do that was appreciated by me and I’m thankful that he took the time to make things right. Looks like Star Ford owns up to their mistakes and they do what they can to make the customer happy. Good job, Manny!

I recently had the worst experience with the Service - chiquiyoga

I recently had the worst experience with the Service Department due to the incompetence of the technicians. I am sure that the usual response will be “we’re sorry for your bad experience,” but this isn’t about apologies—it’s about doing things right. I feel compelled to recommend the Sales Department instead, as they know how to do their job properly.

Service was excellent! - cabrerasfamilydaycare

Service was excellent! Travis is very knowledgeable and was very attentive on all my vehicle questions. Great service!

The service employ seem nice bi think I’m more bothered - RXPALMDALE

The service employ seem nice bi think I’m more bothered that after I took my truck in for a fuel filter and a oil change that within 50 miles my window stopped working my check engine light came on my wheels locked up for a 100k truck with 72k miles

Exceptional Service from Joe & the Elk Grove GMC Team - - Serita Katz

Exceptional Service from Joe & the Elk Grove GMC Team - They Made It Right and Exceeded Expectations! After experiencing a frustrating and drawn-out issue with our 2018 Yukon Denali, "Yuki," and a stalled repair process at another shop, we were at our wits' end. That's when Joseph, a Service Advisor at Elk Grove Buick GMC, stepped in to make this right. What followed was a masterclass in customer service and professional excellence! Joe and his team took complete ownership of the situation. He not only had the new engine replacement authorized by our warranty company, but he also went above and beyond by having his team cover the diagnostic fees, reassembly labor, and even the towing costs from the other dealership. This level of commitment and accountability was astounding! Throughout the entire engine replacement, Joe kept us fully informed. He provided realistic completion timelines, patiently answered our 1,000 questions with a friendly and knowledgeable demeanor, and explained every single step of the process. The result is truly incredible—Yuki is running better than she was when we first bought her! To top it all off, Joe's team proactively addressed other concerns we had about the vehicle that were unrelated to the engine, proving their dedication to a comprehensive and perfect service experience. We could not be more grateful for Joe and the entire service team at Elk Grove Buick GMC. Their professionalism, clear communication, and unwavering commitment to customer satisfaction turned a stressful situation into a positive and trusting relationship. Best Sales & Service Team, EVER! Thank you for getting our family's "Yuki" back on the road safely and better than new!

Richard Pomplun was super helpful in the effort to get my - Jack G

Richard Pomplun was super helpful in the effort to get my Toyota Corolla serviced. He was patient and knowledgeable as I asked many questions. I really appreciated that he went above and beyond to find a solution to getting my car fixed instead of having to wait weeks for a back-order part.

Craig in Parts was amazing. - ronbernaljr

Craig in Parts was amazing. Researched and ordered what I needed. Was super helpful, kind, patient and all with a smile. When I asked, he said he'd been doing this for 40 years. Pretty rare to find this kind of service these days. Thanks Craig and All Star Ford.

I received a great car with great offer and very fast - hootan.nik

I received a great car with great offer and very fast delivery. I would refer friends and family.