Penske Buick GMC Of Cerritos - Service Center

Poor customer service at service department. Asked for oil change no details given. what was included or cost of service. Asked for oil change no details given. what was included or cost of service. More

Stephanie, my service advisor was amazing, always checking in with me in the waiting room then getting me a ride home when my service changed. checking in with me in the waiting room then getting me a ride home when my service changed. More

Got straight to point and was very pleased with my service at Cerritos gmc dealership service at Cerritos gmc dealership More

Fast and was out within 45 minutes. This was really appreciated. Thank you for the help. This was really appreciated. Thank you for the help. More

as always good service, however the front brakes should have been caught at service check up, not when I came in for window issue. have been caught at service check up, not when I came in for window issue. More

Service was amazing, very attentive and efficient. Stephanie was very helpful. Service was fast and easy. Stephanie was very helpful. Service was fast and easy. More

Service department is understaffed and they don’t get back to you at all. I called and left my advisor multiple messages and couldn’t get a call back. back to you at all. I called and left my advisor multiple messages and couldn’t get a call back. More

They did not honor the $40 oil change coupon so I paid full price. Disappointed full price. Disappointed More

The service technician Mr. Kim was most professional. He listened attentively to my concerns regarding the issue with my vehicle. He was diligent in providing me with updates a Kim was most professional. He listened attentively to my concerns regarding the issue with my vehicle. He was diligent in providing me with updates about my vehicle which was very reassuring to me. More