4,452 California SRT Service Centers

I have no issues with this dealership, they are friendly, - bernie.cargle

I have no issues with this dealership, they are friendly, the facility is always clean. Service personnel seen to get the job done correctly the first time. This time however I had to wait for parts, I guess that is not unreasonable in today's market especially with the numbers of parts required for different vehicles serviced. So, I am not disappointed, I addition, the waiting area is excellent, and the beverage area is great and always kept clean, although I did not use this area this visit, I did not use the ride home service offered this time as my wife was able to pick me up, I do appreciate that the service is provided by the dealership and not Uber. Some dealers use Uber, and I find then most times unacceptable. To me the vehicles are dirty, and the personnel are not friendly or someone I would care to associate with.

I have been bringing my Cadillac to Epic service center - JGSTEELMAN

I have been bringing my Cadillac to Epic service center since 2021. Convenient to schedule maintenance. My vehicle notifies me through the my Cadillac app and allows me to make appointment online. My Service manager Joe helped me navigate what I needed for my 45000 mile service as to avoid duplicating what had already been completed. Joe informed me of a Wire that had damage found during inspection. Work completed and picked up my vehicle washed and vacuumed.

I've been a loyal customer of Genesis of Corona for over - Jay

I've been a loyal customer of Genesis of Corona for over 3 years, but my recent experience with their service department has left me extremely frustrated and disappointed. I brought in my GV80 for what should have been a warranty replacement after the plastic lining of the wheel well fell on its own, got caught in the disc brake, and nearly caused an accident. Despite this being a clear case of part failure (something that happened two years ago and was replaced without issue), they refused to submit the claim, instead suggesting the damage was caused by something else. Oscar, the service advisor, kept changing his story and was inconsistent about whether or not this issue would be covered under warranty. The service manager, Mayra, was unhelpful and dismissive—she simply told me to call the corporate office and then hung up. No alternatives, no solutions. The customer service at this dealership has significantly deteriorated since I purchased my vehicle here, and this incident has cemented my decision to take my business elsewhere. I will not be returning to Genesis of Corona and will be going to a different dealership moving forward. I highly advise others to reconsider before doing business here, especially if you value honesty, accountability, and proper customer service.

I just experienced another example of the outstanding - Phillip Meserve

I just experienced another example of the outstanding service provided by Gold Rush. I significantly damaged my outback by hitting a curb, and limped home. Gold rush sent a towtruck, repaired the damage, and returned the Outback to my home. The entire staff, sales to repair, are simply terrific.

Friendly and great customer service will tell my friend - MHARUN

Friendly and great customer service will tell my friend and family about the Hanlee Toyota

I am always so pleased when I leave. - Lisa

I am always so pleased when I leave. Everyone is so nice and friendly. Best decision I have ever made was buying a Subaru.

My oil change light was not reset. - Ekc2

My oil change light was not reset. What else did they forget to do - was the fluid level checked and topped off - were all the lights checked - were the tires really rotated. Also the audio system wasn’t working properly when I first got into the car, I had to turn it off and on several times to get it to work.

Went in to have a tire checked. - elkanah

Went in to have a tire checked. It needed to be replaced. Was told they would have the tire in an hour and a half. That turned into four hours. The service rep, Adolpho, keep me informed and gave me a small discount on the final bill for the added wait time.

The one star review is for one reason only, the rest of - Barry Milligan

The one star review is for one reason only, the rest of the experience was good, they were fast and efficient in all respects, BUT they called and advised me that I needed a new in cabin air filter, it was expensive but I told them to go ahead. When I pick up my truck, it stunk like going down a VERY intense detergent row at the store, and Im very sensitive to smells, I started home and turned around in less than five minutes with a headache and watering eyes, took it back to service department and was basically told, there was nothing they could do, and it would dissipate, I sure hope they are right

They fixed items I didn’t know needed correcting. - Flyserc

They fixed items I didn’t know needed correcting. Saved me money down the road.

Ro was great, he helped explain everything and kept me in - ss

Ro was great, he helped explain everything and kept me in the loop about what was needed to be replaced in the car. He gave a correct estimate of when the work was finished and was very friendly. Will be coming back.

He took his time and he told me everything. - Elaine.ward

He took his time and he told me everything.I need to know about the car which was very nice.You're a very beautiful person.

Very happy with the service at this dealership. - barbrichards1

Very happy with the service at this dealership. Everyone was very courteous and helpful. My car was taken care of and I am happy with the work.

Sale person was kind of pushy but friendly And well was - MYSIXTIES

Sale person was kind of pushy but friendly And well was respective to both of us

I when to dealer at 830am for oil change was done at - fp373487

I when to dealer at 830am for oil change was done at 1120am was never contacted that vehicle was done. Was inform would take 2 hours, but took way longer. Gave inform to staff for service mgr to call at 1120 was busy and 619 pm now and did not get call back

Very slow. - slloyd5

Very slow. Did not use high synthetic oil as requested. Even with an appointment @ 10 I did not leave until after12.

This place has great staff that actually care and will - Hideandseek6262661

This place has great staff that actually care and will take the time to help you with not only your needs but also help you understand what your car needs to be driving safely on the road

The service was quick, decent. - Charlie

The service was quick, decent. I am very satisfied by the representative. No issues at all.

Excellent communication about my concerns. - cynthiagoodwin

Excellent communication about my concerns. Reliable service with escort to my vehicle when it was done.

Great experience. - Chris OReilly

Great experience. No messing around. In and out and everything works now. I want to Thank you guys

the service advisor Stephanie Villegas is dishonest, - doraballadares.db

the service advisor Stephanie Villegas is dishonest, unprofessional and ripping off people. The were to replace the AC compressor but they never did, I took the vehicle to another dealership where they told me that the ac compressor was never changed. I been trying to talk to her boss with no success.

Stori made this such a easy and pleasant experience! - Jessica G

Stori made this such a easy and pleasant experience! She was able to educate and walk me through everything that needed to be done to my car. She also provided excellent communication throughout the whole process, keeping me updated at all times! 10/10 service, thanks to Stori!

Service and tire installation was thorough and quick. - built4comfort2

Service and tire installation was thorough and quick. Xxx xxx xxx xxx xxx x xx

I brought my Subaru Forester in for routine service. - Celby2

I brought my Subaru Forester in for routine service. I was able to ask questions and be given information to make choices on what I needed and wanted to be done. Very helpful and will return in the future, as needed.

Margarita in service always makes my service visit - jimg1110

Margarita in service always makes my service visit pleasant and convenient. She is always, friendly, professional, and highly efficient. Best place to bring your Honda or Acura for service.

A lucky Ford Service Department mechanic recently - nativenortherncalifornian

A lucky Ford Service Department mechanic recently discovered a "well-developed rodent nest" under the hood of my 2017 Escape. The engine light had activated, and my car shook hard with chuka-chuka-chuka noises. Turned it off. Called Ford. Found a tow. Was on my way. The excellent communication, friendly, professional staff - especially the service agent - Heath Hill, I believe, made the $1000+ damage the little buggers did less painful. From the point of having my car towed down the hill from Groveland, to the young man sent to shuttle me down the hill two days later for pickup, the experience was positive. But then it always has been, each time I've had to engage with the service department. Like most women, I HATE car troubles. I once had a plaque above my desk that read "If it has tires or testicles, it's going to give you trouble." I can happily proclaim the second half of that statement in this instance was not true. The staff is "women-friendly" and not at all condescending or intimidating. I give my car regular maintenance, and have never had an issue with it. All of this is why I give SFSD a five-star rating time and time again. What could make it better? Oh, how I wish SFSD would bring back the complimentary car wash. (:>)

Poor service. - Ginaglasser

Poor service. Promises not kept. No follow up’s. Dissatisfied. Paid $3500 and not 100% complete. My “service advisor “ never returned calls or emails. Spoke to manager in service; he assured me they would resolve. Never happened. Reported complaint to state

Worst ever , 2 engines on our cpo veloster within two - rayweathers50

Worst ever , 2 engines on our cpo veloster within two months service sucks in 4 months we owned car in shop 2 months

Great experience with Tony who helped us with technical - Bill

Great experience with Tony who helped us with technical stuff in on our RAV4; Very knowledgeable, patient and “Great” customer service skills. Thank you Tony.

Excellent customer service and workmanship. - Myandall

Excellent customer service and workmanship. Great service department . So grateful for their help thank you