4,437 California Tesla/1000 Service Centers

I recently had the worst experience with the Service - chiquiyoga

I recently had the worst experience with the Service Department due to the incompetence of the technicians. I am sure that the usual response will be “we’re sorry for your bad experience,” but this isn’t about apologies—it’s about doing things right. I feel compelled to recommend the Sales Department instead, as they know how to do their job properly.

The service writers are courteous and accommodating. - akahn0

The service writers are courteous and accommodating. There are no complaints with the service. I have used two other dealers and this one is best.

great service dept. - ah_younglee

great service dept. service advisors and techs do great work. receptionist is friendly. car was ready when promised

I received a great car with great offer and very fast - hootan.nik

I received a great car with great offer and very fast delivery. I would refer friends and family.

I want to thank Gabriel Campos Guzmán for the outstanding - Luiz Zogbi

I want to thank Gabriel Campos Guzmán for the outstanding service he provided during my car repair at Land Rover San Diego. Your professionalism and dedication made the experience exceptional! Thanks for the whole Land Rover Team

Livermore Ford stands behind their products and work with - danc

Livermore Ford stands behind their products and work with integrity! I purchased a used vehicle from them with a lifetime powertrain warranty they provided at no cost. They replaced the engine and did subsequent follow up work at no cost.

I had a fantastic experience at Metro Honda! - mahrikitz

I had a fantastic experience at Metro Honda! My service advisor, Robert Harlow, was incredibly knowledgeable and took the time to explain the job in detail, ensuring I understood everything that was being done. He was professional, efficient, and made the entire process smooth and hassle-free. The service was completed quickly without compromising on quality. I truly appreciate the excellent customer service and will definitely be returning for future maintenance. Highly recommend Robert and the team at Metro Honda!

Excellent communication about my concerns. - cynthiagoodwin

Excellent communication about my concerns. Reliable service with escort to my vehicle when it was done.

Always very professional and helpful. - bigrice4

Always very professional and helpful. I love the online services as well and times available.

Jeff and the Team at Paradise Chevrolet were great. - dkendrickd38@gmail.com

Jeff and the Team at Paradise Chevrolet were great. I was scheduled for a routine maintenance service, but we added some minor things to the service queue. Jeff told me up front it would take a little extra time, but they were able to handle it in a timely manner. I waited at the dealership and enjoyed looking at other vehicles since my son is in the market for a Colorado or Canyon truck. I've been coming to Paradise for 25+ years and have no reason to change as I do have many other choices based on where I work/travel. Paradise Chevrolet, Jeff Hunt and the Service Team are AWESOME!! Thank you All

They diagnosed the problem and fixed it. - TIMCHAMBERS

They diagnosed the problem and fixed it. There was good communication with Adrian who was the service writer.

Don’t inspect good my wiper’s blades is very bad needs - Carlosbrrnts

Don’t inspect good my wiper’s blades is very bad needs replaced and air filter too and written is very good good condition

This has been my dealership to by from since 1998. - timjperes

This has been my dealership to by from since 1998. This is where I gave these guys several truck sales every 2 years or so since 1998. My last visit was one of the worse experiences ever. It’s to bad Bob Cobos isn’t around as much. Time to move on.

My experience was with your Quick Lane outlet. - joseph57chevy

My experience was with your Quick Lane outlet. I always take our Ford vehicles for service there due to the professional and friendly service I receive. Tony is always helpful and mindful of my vehicle needs. My trips to Quick Lane are always a positive experience.

Marco was very helpful dealing with me and my car the - patriciajeanandheidi

Marco was very helpful dealing with me and my car the only thing wrong is the new way of not doing things not cashing a check credit cards 15% that was something that makes me not really want to come back to Ford I have always like Ford service but now I'm not sure of the tactics

Thank you my adviser Greg for being there for me. - zarubaykoirina

Thank you my adviser Greg for being there for me. Always ready to help and goes above and beyond my needs.

Richard Pomplun was super helpful in the effort to get my - Jack G

Richard Pomplun was super helpful in the effort to get my Toyota Corolla serviced. He was patient and knowledgeable as I asked many questions. I really appreciated that he went above and beyond to find a solution to getting my car fixed instead of having to wait weeks for a back-order part.

I live in the Las Vegas area but my 2002 F150 popped a - lasvegasira

I live in the Las Vegas area but my 2002 F150 popped a spark plug when I was in Glendale. Star Ford knew I was from out of town and I’m certain that they overcharged me to repair the vehicle as they knew I didn’t live in the area and I had little choice, because getting the truck to another place to fix the issue would have been a logistical nightmare. The cylinder that lost the plug was right up at the front driver side of the engine and was easily accessible. Installing a helix should have taken about an hour, maybe two on the outside if the mechanic working on it was high and liked to take a lot of breaks. But Star Ford claimed that this was a 7 to 8 hour job! They ended up charging me almost $1900 to install a SINGLE HELIX. And then they had the gall to offer to change out the remaining spark plugs for an additional $600?!? What the f--- are they smoking in Star Ford of Glendale?? The service tech Sam Davis was polite and professional, but she seemed to have little sway (or little interest) in ensuring that the service manager didn’t bend me over on the charges. Star Ford is the kind of dealership that makes people not trust the automobile industry. I DO NOT RECOMMEND THIS PLACE FOR SERVICE. There are plenty of smaller mechanic shops in the area that would have done the work for less than $800 (some, a LOT less) and would have had the work done more quickly. I only wish that I had AAA take to one of those places instead. Avoid Star Ford at all costs for service. FOLLOW UP - Manny the service manager for Star Ford got in touch with me regarding my complaint and refunded a substantial amount of my payment. His decision to do that was appreciated by me and I’m thankful that he took the time to make things right. Looks like Star Ford owns up to their mistakes and they do what they can to make the customer happy. Good job, Manny!

Today Tony Pereira in the service dept gave us an - Donnalugo19

Today Tony Pereira in the service dept gave us an instructional hour long description of all the buttons in our new RAV 4 XEL. We bought the new RAV elsewhere but had never received much information on any of the buttons, Toyota app had not been set up. Thank you to Tony for calling me back, making an appointment for us and taking the time to explain things to us. There were buttons I didn't even know we had! He gave us his cell # in case we had other questions in the future. It was a lot to learn, so we may be calling him back. Thank you Tony for your excellent customer service. Donna Lugo

This was the best service I’ve received since I’ve owned - C Williams

This was the best service I’ve received since I’ve owned my vehicle. Samuel was friendly, patient,, on time and over all extremely kind!

Wilson Amazing service at the service department! - Brian

Wilson Amazing service at the service department! Especially from Wilson. He took care of our cars and provided 5 star service at every step.

GREAT! - Rodriguez5496

GREAT!! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful.

This Victorville Chevrolet dealership is an absolute - don.bailey76

This Victorville Chevrolet dealership is an absolute nightmare. They're incredibly attentive when trying to get your business, but once they have your money, their service becomes abysmal, even with an extended warranty. It's like dealing with completely disengaged employees. I purchased a brand new, fully loaded 2023 Tahoe High Country with LoJack. The LoJack stopped working within two months and remained inoperative for two years, despite multiple service visits. I also experienced persistent issues with the radio going blank, the vehicle hesitating on acceleration, and randomly losing propulsion. For two years, their consistent response was, "we can't duplicate the issue." Then, on Mother's Day, the propulsion issue recurred. I brought it in, and it turns out there's a recall for this exact problem! Yet, they still claimed they couldn't do anything because they couldn't reproduce the issue I experienced. The blank radio? Apparently, GM has no fix for that either. This dealership, along with GM, is a master of deflection, constantly pointing fingers at each other while I'm stuck with a lemon that's still under warranty. Regarding the LoJack, after two years of it not working, they finally identified a faulty connector clip and "fixed" it. However, when I requested a refund for two years of non-functional service, the dealership blamed the LoJack company, who, of course, blamed the dealership right back. Ultimately, there's a complete lack of accountability from Victorville Chevrolet, GM, and LoJack. Once they have your money, good luck getting any issues resolved.

The parson that it take care of me is just amazing - Adrian garcia

The parson that it take care of me is just amazing person she take time to answer all my questions

I received excellent customer service at hilltop hyundai. - Nellwyn

I received excellent customer service at hilltop hyundai. The staff was very welcoming and sufficient .

Service representative was professional knowledgeable - Fabiolaperez688

Service representative was professional knowledgeable when providing service, provided updates on time when promised. I value honesty and professionalism at all times specially with this difficult times and with this economy, Joel, your great customer service is greatly appreciated, hope that I wrote his name right ✅

Service was prompt, quality of work was excellent, and - bkeith

Service was prompt, quality of work was excellent, and Jose deserves a lot of the credit. Thanks, Martin Chevrolet.

Jake is amazing to work with! - Cmartin

Jake is amazing to work with! And Angelica also, Very polite and professional, great to have loaner car also

Great service. - MiguelA2509

Great service. They took care of my car and were able to drop me off at home after.

I was able to schedule my appointment the same day I - MPerkins

I was able to schedule my appointment the same day I called,, the work was finished sooner than estimated and they even delivered my vehicle to my house which I was not expecting. I was very pleased. I have 2 vehicles I bring for service both Ford and Lincoln