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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
524 Reviews

524 Reviews of Penske Chevrolet Of Cerritos - Service Center

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May 01, 2024

Every thing was handled well and done in an appropriate time. However it seemed excessive to be charged a deductible for a manufacturer flaw. This is the second time for the fix in automatic shift censer. More

by MIKE@CYPRESSCHURCH.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philippi
May 01, 2024

Customer service needs to be worked on. Did not feel like a valued customer. Lack of managers on site during my concerns are not acceptable. Rep needs to work on providing a level of co More

by Bad customer service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
May 01, 2024

I left my truck to get an oil change and detail done at the service center and got it back fairly quickly! Very friendly and quicky service! Thank you to John Means for taking care of me! I appreciate yo More

by MORTIZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Means
April 30, 2024

Very friendly, helped us with all our questions and doubts! I recommend this service , ask for David. More

by Adrygon83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Canche
April 29, 2024

Great array of vehicles to choose from, conveniently located and always with a welcoming atmosphere. More

by EVELYN9353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerammy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Slavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Slavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

George Orozco was very friendly, helpful & made sure he answered everything we asked. Then when bought our vehicle, he set up the OnStar. Also, all the employees we ran into were very friendly. More

by RAGAMUFFIN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Orozco(Sales) & Richard from Service area
April 28, 2024

always happy with the service & personnel we deal with. They are courteous & helpful & very quick to get the service done & keep me informed More

by KNITCHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
April 28, 2024

Richard in the service department took exceptionally great care in the completion of the Cilajet paint protection program, which was coordinated by Anthony, my sales person. He accepted the car at the More

by EASTCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Ok ok ok ok ok ok ok ok ok ok ok ok ok ok on More

by CPONCE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
April 26, 2024

Adrian is great. Very helpful and attentive. Always professional and gets me in and out as fast as possible. More

by WHAMBELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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