430 Connecticut Used Car Service Centers

We had a great experience with Jordan and the ModernMazda - rob

We had a great experience with Jordan and the ModernMazda team in an emergency. Took our old Mazda in and at 5pm it was clear it had died. Jordan was sitting at his cubicle, and I asked - so, "what do you have on your lot" and Jordan sprang into action with humor and dexterity!. We looked at the selection, he balanced our needs with us, back and forth, and just led us to a good car in no time. Made the deal and after a few days it is clear we got the right car in the right situation. Comfortable and relaxed sale in a stressful time. Many thanks.

Service performed as required. - STEVE

Service performed as required. No problems at all. Vehicle was blocked in so quick removal was hampered for few minutes. Nothing crazy.

EFFORTLESS, SEAMLESS, SMOOTH, MAGICAL - MISSPEARL

It was love at first sight when I found Miss Pearl on Carfax.com. The time was well past midnight when I saw her and immediately inquired. Within seconds I was talking to someone on the internet team at NB Auto. One never knows what they are getting themselves into (especially as a female) with internet car sales and there wasn't a single moment that I was hesitant or mistrusting with Jeff and his team. It was the most effortless, seamless, magical and meant-to-be car purchase transaction I've ever experienced EVER. Jeff had my back the ENTIRE time from my arrival to the shop, through financing and even with a follow-up alignment. I couldn't be happier with my new car and the process I experienced to make her mine. You are in awesome and safe hands with these guys. I highly recommend them to anyone searching for their new car love. Thank you so much again to Jeff and the NB Auto team.

The best Audi dealership around . - Mdaoud31189

The best Audi dealership around .. The entire team is just fabulous.. I have bought few cars from them. And I ll continue buying from New country .. it’s a no brainer .

Brendan was a wonderful salesman! - petermkinahan

Brendan was a wonderful salesman! He followed up, checked back with me and kept me informed! I will be back!

Bad experience. Poor service skills - MikeY

Worst body shop I've been to. They'd have done a better job at Macao. After Joe telling me he'd work the deductible in for me, they call me once it's finished to tell me that it's all set but I have to pay the deductible. I figured no big deal so I went down to pay and pick up my truck. Upon examining my truck, they didn't prep the truck correctly and I had a flaw over a foot long that nobody even checked over or looked at before they tried giving it back to me. While letting joe know that i was upset over the issue, he displayed his poor customer service skills by walking away from me mid conversation and going into the back. Grated i wasnt yelling or being a dick, just talking. After a weekend of having my truck still and them racing through it again, there's still a section that they never fixed. I paid to get it out of there out of their hands. First off, how do you give a car away with a huge imperfection, then bang through it and still have it look like crap? Very unreliable and rushed here.

By far the best European car dealership in New England.... - admir83

By far the best European car dealership in New England. Year and a half ago purchased an A 6 Audi 3.2. Not only was I satisfied with the price and quality but the service is amazing. This is unusual for me to say because servicing a German car can be a nightmare if you go through Audi Service who will nickel and dime you...and I know this because I used to own A6 2.8 .well anyways recently I convinced my brother to buy a Passat from North Bay Imports. But he's been having issues with it. But Chris from service has been taking care of it. never had to visit VW and spend hundreds of dollars And that's why I took the time to write this review because they are simply are amazing. there's just no comparison. And I look forward to buy my next Audi there.

Excellent customer service - Jenleelukas77

Our check engine light came on and we called Henri Michaud our salesman. He told us to bring our vehicle in. We brought our truck in and Rich the mechanic was completely upfront and honest with us and said they would need to keep it a few days to fix the problem right. They gave us a beautiful loaner vehicle to dive until we got our truck back. We picked our truck up not only did they wash it and fill the gas tank up they also made us 2 spare keys. Come to find out we also had a remote starter. The service here was awesome and I would recommend Papa's to anyone. The next time we buy a car it will be from Henri even though we live a hour away. Thanks again Henri and Rich!