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Latest Delaware Chevrolet Dealer Reviews

Porter Chevrolet Hyundai - Newark, DE

On 5/6/2008 7:15:36 PM Accordsforall wrote:
I purchased a used Honda Accord with 106k on the odometer. I bought the car thinking that the timing belt had already been done. Most of these cars have to have it done between 80 and 100k.

1. When I brought the car in for an oil change I discovered that you need to make an appointment, cant just drop the car off on a weekend. And I like thousands of others in this world have a 9-5job. And many of us cant get the car to service in the time allotted. Not to mention, my only alternative was to leave the car overnight... so I was left inconvenienced and without a car for the next day. Only for me to see the car the next day.. after the service had closed, without the ability to speak with who did the oil at all. I made this mistake 2x before finding out that their service is poor, their hours are SUBSTANDARD, and their prices.. aren't worth the cost of the damn sign.

2. When I brought the car in the 2nd time, I was informed by the tech, that the car in fact DID NOT have the belt done and it was going to be an expensive in the $650 range.

3. I also brought the car in about a week after my oil change to get my brakes done. I had expected new pads and my rotors to be sanded. I'm sure the pads got done, at a sum that I wasnt happy with. And after bringing the car back 2x (struggling to find a time to bring the damn car in for these yahoos to examine the brakes).... they still couldn't find any issues.

So, bad brakes, (didn't TURN THE ROTORS), shitty oil change hours, and being lied to about my timing belt.


These people couldn't fix a hole in a bag, with 2 cases OF DUCT TAPE.

NuCar Connection - New Castle, DE

On 6/21/2007 2:17:43 PM jhaven007 wrote:
Today I wrote this letter to Tom Horning, Pre-Owned Sales Manager,

Tom Horning,

Last Year, My Fiance, Leah Creamer, walked out happy after dealing with Frank Dye, with a 2005 Chevy Aveo with almost 40K miles and 1 month left on the warranty. The very next week we brought the car to a Chevy dealer in North Jersey to find that it was not worth anywhere near the $12K price Frank charged us (the other dealer and Blue book confirmed, said the car was worth no more than $8K with that mileage). When we called to complain , we were told, in an embarrassed voice that the high price was due to high demand for those types of cars.

Needles to say we left with a very bad taste and will NEVER recommend this place to ANYONE. I know Franks job is sell the cars, but he didn't even mention that for a couple thousand more she could have been looking at brand new. VERY disappointing.

Add to all this the car was NOT serviced at all before we received it, got it home (80 miles north in Woodbridge, NJ) to find it was low on antifreeze(it was also black had to be flushed($150) The same went for the Transmission Fluid/Filter($200) I expected to have to do maintenance, but not a week after i purchased the vehicle. Also the Plates took over a month to get, requiring my fiance to drive the 2 hour trip from woodbridge to pick them up.

I'll be the first to admit, I was taken by Franks charm, they guy is good at what he does(that is, make people feel comfortable being paying more than a car is worth). I actually shook his hand and said I admired his honesty...his HONESTY!! Needless to say I felt foolish for "helping" my fiance find this car. Do not get me wrong she likes the Chevy Aveo, but even now, she and I just cant shake the feeling we got "taken for a ride".

So there I was, I had been duped, I can deal with it. The worst was when Frank sent me a letter recently telling me he gets most of his business from referrals, and asking for just that from me...A REFERRAL!? Truth be told, we were referred by my Fiance's father and mother who's family has bought 5 cars from NuCar.

We most likely will buy another Aveo, it just won't be from NuCar. Its unfortunate.
Neither will anyone who we know if we have anything to say about it.

A Classic Case of not doing my reasearch befor e laying down our hard earned money. Got me once NuCar...but NEVER AGAIN!!

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