138 Delaware SRT Service Centers

There ok, battery terminal were not tighten when I picked - ray2007.rh

There ok, battery terminal were not tighten when I picked up vehicle, they need to step up there game.

Service is always exceptional. - JerseyGirl1

Service is always exceptional. Jimmie who was at the desk was my contact. He addressed all my issues. After waiting he offered me a loaner. I was constantly updated and when my car was ready all promised work was done.

Service Department - Mike Fergusen - Nancelot

I've purchased 3 Maxima's from this dealership over the course of several years. Mike Fergusen is the BEST as far as I'm concerned. Whether it's calling him to ask a question or bringing my car in to be serviced, Mike is both professional and a really great guy. If you're heading there to get your car serviced, ask for Mike.

I had the best experience with staff at Preston. - Jamie.Tonkin4

I had the best experience with staff at Preston. I always felt like I was welcomed and came first. I highly recommend this dealership to anyone who wants the best customer service and staff that treat you like family. Service after the sale always gives comfort to those who are nervous about any large purchase, and Preston always follows up with any questions/concerns I have.

Absolutely the worst dealership I have ever dealt with. - slr715

Absolutely the worst dealership I have ever dealt with. They sell the car, then they sell you on their expensive ultra warranty promising you they will be there if you need them. Well forget that, towing? Ha they will only tow if car breaks down right near the dealership. Then the repair “part is on back order” all we heard for 99 days and counting. They never communicate, you always have to reach out to them. Bought two Jeeps from them and would drive to the ends of the world before dealing with them every again. And after all that time sitting there, they deliver a disgustingly dirty car with some type of sap on it.

I want to say that my problem I had with my 2009 T&C was - erniejlynb@gmail

I want to say that my problem I had with my 2009 T&C was fixed . Skip was very helpful in making this happen. The service dept. made me feel comfortable and were very professional in the way they handled my problem.

Bait and Switch $$$ - dshortpantz

Price Accura's Service Dept. are bait and $witch masters. Once they have your car, they know you need it so Price is no object. I checked on line and on the high end of parts the total was $110.00 the high end of labor was $289.00 BUT the charge was $600.00. Of course I had no time to research another repair shop for costs. I will not be back. I warn you to please be careful...