140 Delaware SRT Service Centers

There ok, battery terminal were not tighten when I picked - ray2007.rh

There ok, battery terminal were not tighten when I picked up vehicle, they need to step up there game.

Service is always exceptional. - JerseyGirl1

Service is always exceptional. Jimmie who was at the desk was my contact. He addressed all my issues. After waiting he offered me a loaner. I was constantly updated and when my car was ready all promised work was done.

I have been coming to Nucar Connection ever since I - Kay

I have been coming to Nucar Connection ever since I brought my Cruz in 2017 .On September 8 ,I had my routine oil change and tire rotation . I do this regularly. On that day it was suggested that I replace my front brake pads and rotor . Everything else on that invoice was marked as satisfactory. Because I take such recommendations seriously I made an appointment to get my brake work done on 9/12. It was said on 9/12 that my tires were dry rotted and my windshield wipers needed to be replaced .However ,the invoice on 9/8 said everything was satisfactory . I seems disingenuous to say on ,9/8 that everything was fine ,and then on 9/12 say my wind shield wipers need to be replaced as. well as my tires. Why were these things not caught on 9/8 with the oil change ? I have other things to do besides sit around in a dealership .

Service Department - Mike Fergusen - Nancelot

I've purchased 3 Maxima's from this dealership over the course of several years. Mike Fergusen is the BEST as far as I'm concerned. Whether it's calling him to ask a question or bringing my car in to be serviced, Mike is both professional and a really great guy. If you're heading there to get your car serviced, ask for Mike.

I had the best experience with staff at Preston. - Jamie.Tonkin4

I had the best experience with staff at Preston. I always felt like I was welcomed and came first. I highly recommend this dealership to anyone who wants the best customer service and staff that treat you like family. Service after the sale always gives comfort to those who are nervous about any large purchase, and Preston always follows up with any questions/concerns I have.

Absolutely the worst dealership I have ever dealt with. - slr715

Absolutely the worst dealership I have ever dealt with. They sell the car, then they sell you on their expensive ultra warranty promising you they will be there if you need them. Well forget that, towing? Ha they will only tow if car breaks down right near the dealership. Then the repair “part is on back order” all we heard for 99 days and counting. They never communicate, you always have to reach out to them. Bought two Jeeps from them and would drive to the ends of the world before dealing with them every again. And after all that time sitting there, they deliver a disgustingly dirty car with some type of sap on it.

I want to say that my problem I had with my 2009 T&C was - erniejlynb@gmail

I want to say that my problem I had with my 2009 T&C was fixed . Skip was very helpful in making this happen. The service dept. made me feel comfortable and were very professional in the way they handled my problem.