6 Delaware Toyota Service Centers

Ed blanco was fantastic to work with when my wife’s car - wkubik72

Ed blanco was fantastic to work with when my wife’s car was vandalized. Definitely recommend price Toyota & Ed for all repairs .

Have you been wondering if the stories about Toyota, its - bryanholbrook10

Have you been wondering if the stories about Toyota, its products, and its dealers have been true? Well, wonder no more because I am here to tell you THEY ARE TRUE! If you're wondering why Toyota's profits are so high lately it's of course because the standards for quality have gone to total and complete crap. One thing matters to dealers when it comes to both sales and service, get 'em in and get 'em out! Sell 'em high and fix 'em low! Frank here is as useless as he is arrogant, but that was my mistake thinking he was some form of authority just because of where his desk is located and the way he carries himself. Well, all he does is manage to turn people off to Toyota as a whole because that's what's happening here. I have a RAV4 that was built in Canada so it's nowhere near as well-built as my Corolla hatchback that was assembled in Japan so I ACCEPT THAT. However, if they're not going to profit from it and it's going to take any sort of effort, brain power, or ability to think like a functioning human being then your problem will not be fixed and it will probably be made worse, like mine was. If you're as bored by the new design Toyota has on everything as I am and you are frustrated by their focus on profits over customer service and quality then you should really re-think the absurd loyalty some of us have had to this company. Also, the service center waiting area is really, really gross (don't you dare drink from that soda fountain unless you love moldy soda), uncomfortable and completely lacking any features that Toyota dealers all over the country usually have, save for the moldy soda fountain.

Had a flat tire. I have Tire Protection Warranty sold to... - wolf357_61

Had a flat tire. I have Tire Protection Warranty sold to me by Toyota. Made an appointment to get the tire fixed. A nail in the tread, a simple fix with a patch or plug. As soon as Bruce Williams Service Consultant looks at the tire I immediately need a new tire. Of course they are out of stock for my 2020 Rav4. So he orders a new one. When I asked for the old tire back oh no it's a core, oh no it's you going back grabbing the tire and putting a plug in it and reselling it. A week later I come for the tire install and 20,000 mile checkup and I sit in the waiting room over 2 hours, nobody talks to me, no coffee no water nothing oh you can buy that stuff but nothing out for the customer. Now I called my warranty company as soon as I got the flat, so they already had the complaint in the computer just have Hertrich call with the policy number. Finally they call me back to service and proceed to tell me I have to pay for the tire out of my pocket. Some B/S about not getting paid. So until I paid for the tire they would not release my vehicle. Not much I can do I pay for the tire. When I get the receipt and look at it there is an authorization number on the receipt. The warranty company was paying for it. So now the warranty company is going to send the check to the dealership and I'm out $280. I was able to contact the company and stop payment and have it redirected to me but can you imagine what I would have to go through to get my money back !!!!!! This is the worst company I have ever dealt with and it is my last. PS after all that they did not put the spare tire tools away.