12 Florida Mercury Dealers

I’ve been using Germain for 5 years now, excellent - Gajohns33

I’ve been using Germain for 5 years now, excellent service and the team is great.

Five-star experience at Lincoln Doral! - peroce1961

Five-star experience at Lincoln Doral! Maria is a fantastic service agent—very professional and dedicated. The waiting area is also great, featuring coffee, water, and pastries that make the time fly by. I'm very happy with the service here!

Bought a vehicle for wife for mother's day. - jgjg33

Bought a vehicle for wife for mother's day. They delivered. Delivery drivers left immediately. I drove the vehicle. Heard grinding. Took to my mechanic the very next day. I thought it was something minor like a wheel bearing. I was going to handle it. The carrier bearing in the differential was grinding horribly. I communicated all this with the salesman. Called several times spoke to several managers. They were all going to get back to me. No return calls after I spoke to them several times. Ask him to please return my call that day. Literally they are 4 hours away from me. Mechanic said it was not safe to drive back to Panama city. Took videos of the teardow, take pictures of all the damaged parts, sent them directly to them. I've been very patient. I gave them 2 weeks. They don't even have the decency to call you back. I'd feel better if they just told me to go fly a kite. I wouldn't buy a car from them if they had the last one on earth. If I could rate them a zero I would. Beware all potential customers do not buy a car from these people. Save yourself the trouble.

I brought my car to Central Florida Lincoln because it - Jawad elbasri

I brought my car to Central Florida Lincoln because it was shaking and driving unbalanced. The first time I went, they told me I just needed a tire rotation, which was included with my oil change, so I didn’t pay extra. It didn’t fix the problem. The second time, they said I needed alignment and balancing. I paid for that, but the issue still wasn’t resolved. On my third visit, they finally found a defective tire. They tried to fix it about six times but couldn’t get the right replacement, blaming bad stock from the manufacturer. I had insurance on the tire, but they still wouldn’t replace it for free and continued to charge me. I spoke with the manager, but I didn’t get any help or resolution.

Great job, will recommend to anyone. - Triplejjj1

Great job, will recommend to anyone. Ask for Kelwing Natalie. He will get the job done

Today I drove 3. - frankj02459

Today I drove 3.5 hours (from Ocala to Sebring) to potentially purchase a used 2023 Ford E-Transit from this dealership in Sebring. The listing on their website was FG61927A. I called prior to leaving Ocala to make sure that the vehicle was available and was told that it was on the lot and abvailable for a test drive. I again asked if it was viewable today and was told "yes" by Amber B. their internet sales specialist. I arrived and met with Francklyn who is a salesman at the Chevrolet dealership. He checked on the vehicle and found that it was being driven by someone. He wasn't sure if it was that dealership, another Alan Jay deaslership or a potential customer. He apologized and told me that he would call me when the E-Transit returned to the lot. He never called me back! I am starting to wonder if the vehicle had been previously sold and not removed from Alan Jay's website and Auto Trader. I also thought that maybe the vehicle was more of a "bait and switch" and was not actually for sale. The price listed (and confirmed with Amver) was $27,995.00 - a deal almost too good to be true! With the return trip I spent 7 hours travelling back and forth. I am quite upset with this dealership's trading practices. I think that once they realized that the vehicle was in fact not available for sale they made up the story about it's whereabouts. Pretty crappy way to conduct business - or should I say a shady way to conduct business.

Definitely one of the smoothest car buying experiences... - benprakobkit

Definitely one of the smoothest car buying experiences I've had. I saw a listing on AutoTrader.com for a Scion XB that was just taken in on trade at Bill Jarrett Ford. I reached out and quickly heard back from Tori Richards; internet sales manager. The listing didn't have pictures yet since the vehicle wasn't even detailed yet, but Tori offered to snap some pics and text them to me. She even took the time to FaceTime me while at the vehicle since I couldn't just "stop by the dealer" to see for myself (I'm from Tampa which is 1hr 45min away). She pointed out the flaws on the used vehicle (expected given the age of the car), but also took the time to see if there was any other questions I had. I decided I wanted to move forward with the purchase, but I couldn't make it there until the next day. I didn't want to lose the car to another buyer, but Tori and her manager agreed to hold the vehicle for me until the next day. Went there and the vehicle was just as described by Tori. She was gone by the time I arrived, but she left all the details with a fellow colleague named Dee (which was also great to work with). They had my paperwork all set to go. It was literally a 15 min transaction. I was thrilled to be in and out of a dealership that quickly. A+ for the staff at Bill Jarrett Ford! Special thanks to Tori, Dee, and Rosalee (I believe that was her name) to making it one of the easiest car buying experiences.