2,954 Florida CODA Service Centers

El. - lageyrec

El.departamento de servicio es desagradabllemente ineficiente saque una ci r a para las 2pm de hoy al llegar 5 min antes el agentr no estaba se cansaron de llamarlo y se aparecio a las 2.20 de su almuerzo cuando ya me iba me convencio que no me fuera que el.servicio seria rapido despu e s de querer venderme otras cosas y 10 min de papeleo me dice que el cambio de aveite von cuta eran 2.30 horas lo cual me parecio grosero pues mi anterior servicio lo ha ia tenido en weston y fueron escasamente 40 min. Ya ha ia tenido pesima experiencia con ese departamento e. Plantation hoy les di el vebeficio de la duda y me.vol ieron a deceocionar me tuve que retirar sin el servicio y sacar una nueva cita en weston. Este departamento de servicio es lo peor en atencion al cliente. No respetan tiempos ni citas No lo recomiendo para nada si aprecia su tiempo y la disciplina y el buen seevicio es un fracaso

My car battery died and I was unable to jump it. - Julesaruleza

My car battery died and I was unable to jump it. I called the dealership for pricing and to check if the courtesy service was available for replacing the battery. I was told yes and given a price for $210 for my battery. I was transferred to scheduling where I confirmed once again there wasn’t a charge. She said no charge it was the same as if I drove my car in myself. I was given an appointment for the next day. A guy called the next day to tell me there was a “small fee” to install and the price would be $350. I Told him I was told $210 and I had confirmed with two people that it was a courtesy. He said that information was wrong so I canceled my appointment. It threw my whole day off but I ended up replacing the battery for $141.

DO NOT PURCHASE FROM THIS DEALERSHIP If I could give - erikacryan5

DO NOT PURCHASE FROM THIS DEALERSHIP If I could give this place 0 stars, I would. Since purchasing our 2023 Kia Telluride from this dealership, we have had nothing but issues and recalls with the car. Every time we try to schedule an appointment with them, it takes weeks. Then when we would take it in, they wouldn't check what they were doing and we had to bring it in again for the same issue in a matter of weeks. Most recently, we asked them to check on the car pulling to the right after getting our tires rotated with them. They said it must be a bent suspension. They did NOTHING and sent us home with an appointment to come back in two weeks. Since this is our only car, I decided to get the issue checked at another mechanic. Turns out one of our tires was bulging, which was the cause of the issue. The dealer either didn't check what was wrong with the car at all, or saw the tire and sent us home anyway. This is a very dangerous issue, and we drive with 2 babies in our car all the time. When we called about the issue again, they said it wouldn't be covered under warranty, even though it was likely something they did during the tire rotation that caused damage to the tire in the first place. They are the WORST to deal with, if you really want a Kia, PLEASE go somewhere else and save yourself the heartache!

I was traveling south on I-75 from Maryland and my - J.D.

I was traveling south on I-75 from Maryland and my battery warning came on on my Q7. We had no AC as well. We found the closest Audi dealer. When I went in to the service dept. I was greeted by Christina Turner who took all my info and got her team to begin to diagnose my problem. She kept us informed of their progress. When they determined the problem, we were told they would correct it as quickly as possible. This occurred mid-afternoon on a Saturday, but they got us back on the road in a timely manner. I highly recommend Christina and her team at Tampa Audi. J.D. from Maryland

Louie Costanza was great. - Raymond

Louie Costanza was great. He got me in and out in 45 minutes. Did a very great job. Very professional.

Mike & his team did a great job getting my car repaired - chateau

Mike & his team did a great job getting my car repaired in a timely manner.

Bad, BAD, BAD experience! - coreya1216

Bad, BAD, BAD experience! Where to start? Long story short.....don't go to Rick Case Kia, Sunrise and most especially their service department! Took our vehicle in last week for some minor recall work and when we picked it up the next day, it turns out they, meaning the service department rocket scientists had broke something that had been working perfectly before hand. It still isn't fixed!! Just a heads up everyone, CHECK OUT OTHER DEALERSHIPS FIRST!!

Angel was wonderful! - O.J

Angel was wonderful! He was able to get my truck in and out for service while I waited and everything was perfectly taken care of. I am a happy customer!

GREAT CARING HELPFUL SUCCESSFUL THEY WILL GET THE DEAL - HAWAIIJOE

GREAT CARING HELPFUL SUCCESSFUL THEY WILL GET THE DEAL DONE TO YOUR SATISFACTION BRST CUSTOMER SERVICE 🌴😎🌴

We found the service and staff to be above and beyond. - David

We found the service and staff to be above and beyond. We aren't local. We were traveling from Sarasota, Fl to Virginia. Going down the highway all of the sudden, the car slowed down and the check engine light started flashing. We found Hyundai of Orange Park not far off the highway and went in looking for help. It turns out that the dealership was under water trying to catch up after having been down due to a cyber attack on their system. We spoke to the service manager (Sherman Cooper), explained our situation and asked if there was anyway he could get us on our way the same day. He not only got us out the same day, he asked his mechanic to work past closing to get it done. Though we had to wait several hours, it was to be expected due to the overwhelming workload they had. The staff checked on us regularly. The waiting area was stocked with snacks, coffee and water. It was the very best we could have hoped for under the circumstances. Our gratitude to Mr. Cooper and his staff. They're amazing.

Tom went above and beyond with his great customer service - rich4raiders

Tom went above and beyond with his great customer service and kindness. Good dude. Thanks.

Ari in the Service Department is great! - G

Ari in the Service Department is great! He was very attentive and explained everything to us.

JOE IN THE PARTS DEPARTMENT IS THE BEST, ALWAYS DEPEND ON - patwiley56

JOE IN THE PARTS DEPARTMENT IS THE BEST, ALWAYS DEPEND ON HIM FOR ALL MY PARTS,2K-10 MONTHLY .

Great service! - alhehr

Great service! Everything was done in short time, A punched tire, maintenance and sensors fixed. Lenny did a great job and took care of everything.

I am still upset about what happened the last time I - Ralphdanfield

I am still upset about what happened the last time I brought my friend’s car here days ago. The….”service”…that I received from this place was not good at all. I am currently doing an investigation and research into this dealership. They are charging people way too much for simple jobs. There are many other car service centers that charge less then this does. I recommend that NO ONE bring vehicle to this place for repairs.

IM ACTUALY WRITING THIS REVIEW FROM SOUTHERN CALIFORNIA. - tehachapitrans

IM ACTUALY WRITING THIS REVIEW FROM SOUTHERN CALIFORNIA. IM A MANAGER AT AN INDEPENDANT REPAIR SHOP. MY LOCAL HONDA DEALER TOLD ME THAT PARTS THAT I WAS NEEDING FOR A CUSTOMER VEHICLE WERE NOT AVAILABLE. AFTER OVER A MONTH OF SEARCHING THROUGH ALL OF THE INTERNET LOOKING FOR THE PARTS. I DECIDED TO TAKE A CHANCE AND SEE IF MAYBE AN EAST COAST DEALER MIGHT HAVE THE PART JUST LAYING AROUND. FIRST PLACE I CALLED WAS, TAMPA HONDA. LOW AND BEHOLD THE PARTS PERSON (STEVE ) FOUND EXACTLY WHAT I WAS LOOKING FOR, WITHIN 5 MIN. I WOULD LIKE TO COMMEND , STEVE , FOR HIS ASSISTANCE.

Service is quick and straightforward, service advisors - NaplesCanes1

Service is quick and straightforward, service advisors are super friendly and helpful, only had one problem when they incorrectly swapped my battery but they made sure to rectify the situation. All the staff are very nice and helpful, will always be my preferred service location.

I just want to thank Elizabeth Tarr and all of the team @ - Ray M.

I just want to thank Elizabeth Tarr and all of the team @ Central Florida Lincoln for the excellent service they provided. I recently had some major damage to my Lincoln Navigator due to squirrels destroying wires around my engine and Elizabeth got my vehicle in for repair the very next day and also put me in a beautiful loaner vehicle whike my vehicle was worked on. She also coordinated with my insurance adjuster to insure a timely reimbursement of repair my repair costs and it was all smoothly done. I really appreciate all the effort and professionalism displayed by Elizabeth and the entire team at Central Florida Lincoln. Thanks !!

I can not say enough good about my experience with the - Rickycochran321

I can not say enough good about my experience with the service dept. Harrison is my service advisor he was knowledgeable and very informative. I had an electrical issue with my Lincoln and as you know that is always a challenge. The service department did an outstanding job for me.

Ashley Hinds is FANTASTIC! - hconwaytx

Ashley Hinds is FANTASTIC!! I bought a 2020 Pathfinder in Texas. Less than 1000 miles into a trip my "New" car blew a gasket. John Lee Nissan was the closest dealer to me. From the minute I walked into the service department I was treated like a longtime customer instead of someone just passing through. Ashley and the service team worked with Nissan to make sure I was treated well. I seriously was surprised by how hard they advocated for me. My car ended needing to be in the shop for a while, Ashley and the courtesy driver made sure I had a rides to the hotel and Enterprise. The whole team worked hard to make sure my experience at John Lee Nissan was a positive one. I am impressed enough to consider driving to PC to purchase a vehicle from them. Great work!!

I have a 2017 Ram Big Horn 3500 6. - doittoday123

I have a 2017 Ram Big Horn 3500 6.7 diesel dually. I kept having trouble with the engine light coming on. The code indicated there was a problem with the transmission. I took the truck here to Suncoast and the technician, Jason Dale quickly determine the cause of the problem, and fix the transmission. I'm very happy with the dealership and with jason. He also gave me tips about prolonging the life of my transmission that I really appreciated.

The service department is horrible. - John

The service department is horrible. Over three hours for a simple oil change. This is with a an appointment. Go somewhere else and save yourself a day of frustration.

Had a recall notice, made appt for the next week and - Jim

Had a recall notice, made appt for the next week and dropped car. Cristian was service rep. Check in quick and they arranged courtesy car service since several hours were involved to update hybrid software. Completed as prescribed and courtesy car driven by James picked me up promptly. Very efficient and exactly as scheduled. What customer want to receive from dealer and I was fully satisfied. Since involved recall there was no charge. Everyone I interacted with was courteous and efficient.

Service Department with Gunther Mazda I have found - hildyann13

Service Department with Gunther Mazda I have found security with the oil change and there all around checking of automobile provided by a video for review and feeling included. Thank you Manager Mike with the extra help recently. I am not only a Mazda Family owner of a Mazda 6, Service Reps have become family over the time. Great job!

I write Reviews for a living, that's my job. - remarkablerobyn7

I write Reviews for a living, that's my job. I have never given any product or service a negative review unless it was absolutely deserved. MBM Dealership and service is well deserving of this 1 star review. It would require me to write a short story to provide all the horrible details with my experiences with MBM, and quite frankly, my time is too valuable to waste so let me just say this, and give all future "prospective" customers a fair warning. DO NOT PURCHASE FROM THIS DEALERSHIP AND DO NOT HAVE YOUR VEHICLES SERVICED AT THIS DEALERSHIP. Unless you're friends of the "family", have very very deep pockets, and can afford to be without your vehicle for weeks to months while yours is being "serviced" (because they frown on loaners, especially if your vehicle isn't BRAND NEW), then stay away. There's other MB authorized centers you can go to if you need your MB serviced, and you'll be treated humanely. MB of Ft. Pierce or MB of Orlando, both are much better options and it's worth it to either have your car towed the distance, if inoperable, or if just needing routine maintenance, it's best to drive an hour to save yourself money and mistreatment. I've never in my adult life dealt with such a rude, snooty, hateful, inexperienced, unprofessional dealership in ALL departments. Everyone I've spoken to in the Melbourne area, have all told me they were mistreated by someone working at this dealership, and it's usually most of the staff, from the woman who answers the phone with her "condescending tone and manners, to the service advisors, management, mechanics. The only department that you may not have a "Traumatic " experience, as far as your dealings with an employee, is the payment desk. Haha. Go figure, right. Unless they aren't there anymore the two ladies I dealt with were very friendly and horrified when they heard about my experience but ironically, not surprised. They've apparently heard it all, and seem to be embarrassed of their employer. Mercedes, Audi, Porsche of Melbourne, simply do not care. They do not care about these negative reviews, they do not care about how they treat their customers, especially if you're not a repeat BUYER OF NEW VEHICLES. If you don't show up dressed in your Sunday best, and exaggerate GREATLY your wealth, speak like them and act like them, then be prepared to be treated like "pond xxxx". I am even willing to place a wager on the fact that any 5 star reviews you read about "Shane" or his family business, that those are what we call in my profession "Fake Reviews". Proceed with caution to this dealership. Do your homework. Our MB's are our babies and expensive to maintain, and when something goes awry on your MB, it's a stressful event on its own, we don't need to pile on that stress by a dealership that could careless about its customers feelings,being courteous or honest , any form of professionalism, fairness, or simply treating everyone with fairness and kindness. Regardless of their economic standing. It's much easier to be kind, honest and treat your customers how they deserve to be treated. After all, it's the customer's that have given this "FAMILY OWNED" Business, a business that has not just provided them with a "cushy" life, but one they thrive off of. I promise you, they are living well, not losing any sleep over mistreatment of customers. So, you've been warned. Best of luck to all MB owners, especially if you find yourself in the most unfortunate situation where you're forced to use MBM.

Stay far away from this dealer and don't buy a Genesis - READYFIRE

Stay far away from this dealer and don't buy a Genesis anywhere as their manufacturer warranty is worthless. Ever since I purchased the car from this dealer, I've experienced problems with my A/C and cooling seats especially after driving for 20-30 minutes or more. I've taken it to 2 other Genesis dealerships for the same issues and they always claim to fix the problems, but they haven't. Now they got the tech hotline involved who instructed this service dept. to test my car for about a week during the Florida cold spell when the daytime temperatures were in the 50s and 60s. Last Monday the final day of their "testing" the day time high was 77 but only for about an hour. I'm not sure if they tested it at that peak temp. They returned my car to me last Friday unfixed and now with a warranty that's Worthless! When the rep. from the dealer arrived at my home, I asked him not to turn off my car and then we tested it and of course the A/C was blowing hot air. I took a video with my phone as proof. After all these attempts of not correctly diagnosing the problems and now pretending like there aren't any problems, I will continue to encourage everyone and anyone NOT TO BUY A GENESIS.

Fantastic customer service from Matthew S. - kbras1107

Fantastic customer service from Matthew S. Very professional and honest. Repairs done on Ram truck quickly and for a reasonable price. Would highly recommend getting service from this dealership. We’ll be buying our next new vehicle there because service after the sale is everything.

Manuel Ferrero's customer service is top-notch! - luciano

Manuel Ferrero's customer service is top-notch! They're super responsive, helpful, and really go the extra mile to make sure you're satisfied. Definitely recommend!

We want to commend (again) our Service Rep, DAVID - Hondajane 23

We want to commend (again) our Service Rep, DAVID LINVILLE for his consistent professionalism. David remains calm when there are many people demanding his attention; he addresses concerns and makes every effort to problem solve for us; he's always patient and welcoming; returns our calls and takes pride in his work. We have been very satisfied with his interactions with us. We hope that HONDA appreciates his contribution to his employer as much as we appreciate his work with us. He's been the best rep we've had in over 60 years of car ownership.

On 5/18/2025, I brought my 2024 Toyota Corolla—purchased - surengobin

On 5/18/2025, I brought my 2024 Toyota Corolla—purchased from this very dealership—for its first oil change. After the service, I drove home and parked the car. A little while later, I walked outside and noticed oil stains all over my driveway. Concerned, I got back in the car and saw a maintenance warning on the screen. It looked like they didn’t even bother to reset the oil change interval. I don’t remember seeing that message before the service, but either way, that should’ve been part of the job. Since it was a Sunday, I opened a chat on your website and explained the situation, stressing that someone needed to call me first thing Monday (5/19). When no one did, I followed up through chat again and was told—again—someone would be reaching out. Now it’s 11:40 a.m. and I’ve still heard nothing. I decided to call myself. I asked to speak with someone directly because this is my only vehicle, and I have important medical appointments. What happened next? I was transferred to a voicemail. It’s now midday. I’ll be updating this post as things progress. I’ve purchased many cars in my lifetime and I’ve never experienced anything like this. Maybe it’s a Florida thing—but if this is the level of service I should expect from Toyota here, that’s deeply disappointing. Let’s see how long it takes to fix a mistake your techs caused…. Edit:::: update it is now 445pm . No one has returned my numerous calls and messages. The oil still seems to be leaking. I have contacted Toyota corporate and filed a complaint. IF YOURE READING THIS AND LOOKING TO PURCHASE A VEHICLE FROM THIS dealership … R…U…N. Imagine if they can’t perform a simple oil change, you really wanna trust these people??”! I guess Toyota Corporate will handle this (hopefully) TBC..