2,912 Florida CODA Service Centers

Had 5 maintenance lights come on all at once when I was - Keith Theisen

Had 5 maintenance lights come on all at once when I was in Winter Haven last week. I figured there was no better sign than this to stop and get my Honda Pilot checked out. Pulled in to Winter Haven Honda around 3 pm and was greeted by John Tyler, their General Sales Manager. He got me right over to one of their service advisors, Fabian Tirado. He was outstanding to work with from start to finish. It was no problem to get me in without an appointment and he quickly shared with me what each of the service lights meant and exactly what it would cost me to get everything fixed. He also identified several open recalls and assured me that they could get them taken care of within a few hours, too. Their customer lounge was a great spot. Lots of complimentary drinks and snacks and they even had a private area where I could knock some work out while I waited. Fabian kept me up to date as my vehicle moved through the steps and they were able to get me back on the road in under 2 hours. Pretty impressive for an improptu stop with no appointment. NOTE: I have made appointments at other dealerships in the past for just a simple oil change and had to wait for hours for them to complete the work, so this was a welcome surprise. Thanks again Fabian and the Winter Haven Honda Service Team. Outstanding Job!!!

Purchased two new cars back in 1998 ... Cavalier and... - RDVALLIER

Purchased two new cars back in 1998 ... Cavalier and Blazer. This dealer has performed all routine and repair maintenance since then. They are now called Courtesy Chevrolet. They have a seasoned, first-rate service department and service advisors. My salesperson, Michael Block, is now a senior manager at the facility. Nice group of folks. Never felt like I was being ripped off.

Great Purchase - Maggie-g

I have not visited the dealership on site, however, in talking to them by phone I felt like I was getting honest information and a great deal for the SUV.

BEWARE these guys are a ripoff - dgm1000

BEWARE: I bought my car there because the idle was dropping when stopped and the car has bad hesitation. The tech looked at my car and test drove it, he put it on the machine to read the codes. And supposedly he visually inspected it he told me he couldn't find anything wrong and the test drive was fine. I paid them $50.00 and took the car I didn't get 3 blocks away and the car was doing the same thing. I turned around and went back and the tech told he doesn't know what's wrong he said he would clean the throttle body and clean the fuel ejectors for $169.00 I asked will that fix the problem and he told me I don't know. So I didn't do it, I took the car home and went on the Mazda forums. The very first thing it said to check was the rubber intake hose from the air box to the throttle body. I went out and looked at the car and mine had 2 big rips in the hose. I taped up the hose and the car is running fine now, so I ordered a new hose. I called them up to let them know this and tell them I will a little upset about this as I trusted them to find the problem. I was basically told that they didn't care and would not do anything for me. So I would beware of this shop they will rip you off.