205 Florida Chevrolet Service Centers

James in the service dept. - lbrittteach1234

James in the service dept. was very prompt in communicating with me. I was very pleased with the service.

Our service advisor Deena was awesome. - JHMueller47

Our service advisor Deena was awesome. Attention to detail, prompt, kept me informed. Prices reasonable. Took excellent care of my car!

Customer for over 10 years never a problem only solutions - wwwerymichel

Customer for over 10 years never a problem only solutions even with big repairs I know I can trust them

Louie Costanza was great. - Raymond

Louie Costanza was great. He got me in and out in 45 minutes. Did a very great job. Very professional.

Mike & his team did a great job getting my car repaired - chateau

Mike & his team did a great job getting my car repaired in a timely manner.

Angel was wonderful! - O.J

Angel was wonderful! He was able to get my truck in and out for service while I waited and everything was perfectly taken care of. I am a happy customer!

Great service! - alhehr

Great service! Everything was done in short time, A punched tire, maintenance and sensors fixed. Lenny did a great job and took care of everything.

Edited review 5/31/25-General Manager Aleesa reached out - Robinw0629

Edited review 5/31/25-General Manager Aleesa reached out to me directly. Arranged an appt and provided a car to drive while services being done. She was incredibly helpful and showed that this dealership really takes care of their customers. Made an Appointment weeks in advance to have my oil changed. I arrived at my scheduled time of 10am. Told the service advisor I was going to Walmart and i’d be backed as I had a birthday party to attend at 1pm. I retuned at noon only to find that my car had not been touched. 2 hours after my scheduled appointment my car was still sitting in the parking lot. I’m a super busy person and taking the time to drop off my car took advance planning. Ben the service advisor acted like it was my fault because I wasn’t able to leave my car there for 8 hours (all day) to have a simple oil change. I left with no oil change. Funny that this was the free maintenance Chevy offers. That’s one way to not stand by your promise, make it impossible to get the service done. I need to add that a year later I’m still trying to get my 2nd key that should have been given to me the day I bought the Car in June 2024. I guess it takes 6 months to order a replacement key that the dealership could not find. Needless to say avoid avoid avoid!

I always have a good experience at Bob Steele! - Nancy R

I always have a good experience at Bob Steele! Flood was my advisor & took good care of me. Always like to visit Leona at the front desk! She is delightful! And then there’s Debbie taking me home while they order parts … and Larry who picked me up! I cannot say enough about how pleasant & professional all of the staff is!! Thank you so very much!!

I brought my vehicle in at about 1:40, my appointment was - dawnkane279

I brought my vehicle in at about 1:40, my appointment was at 2:00. It’s 3:20, guy came in after me in a red covert, he just left in his cool car! The kid that checked my car in had me stand there and wait, he was the only one in the area. Now there are 4 and they are just hanging out. I would not even give this dealership a 1 star. From now on I will go to the 15 minute places and take my chances. This place is a joke!

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

Will never go back. - wmattk

Will never go back. I took my truck in for a simple oil change, and tire rotation. I knew that is was going to be bad when I had to argue with the service writer. He argued that my engine took 8 quarts of oil, then I told him to only put 6 qts in it. He continued to argue about it. Obviously he has no idea, what he’s doing. Then he comes to me and tells me that 2 wheel studs broke off, it will cost $200 more, and it will be done in an hour. I told him NO, I will fix it, just give me the lug nuts( special for the rims), and I would drill out the broken stud out of the nut. He hands them to me, there is nothing in them, and no rust at all. What happened is they put the nuts back on with an impact wrench. It states “do not use an impact wrench on these rims”. And he had xxxxx enough to tell me that they didn’t use an impact on them. I watched them through the window. Since the Alan Jay Dealerships have been sold. The new owners have let them all go to xxxx. Former mechanics, have said it’s horrible there. LIKE I SAID, I WONT BE BACK, IM EVEN THINKING ABOUT TRADING THIS IN, and BUYING A DIFFERENT BRAND. DO NOT GO TO THE ALAN JAY SERVICE DEPARTMENTS.

Picked up my truck to bring it to another shop to be - larkinjennifer

Picked up my truck to bring it to another shop to be fixed today after this repair shop had it for 4 months. I dropped it off and spoke with two different guys there and told them that, when i put it in drive it goes into manual fourth. I called every week to ask about the progress and got the run around every time. after having it for 2 and a half month they called me and stated the truck needed a sensors and key fob, said ok. they said the work would cost 1600 dollars. After they changed them they called and said we have the truck starting are you bringing it into another shop, when we put it in drive it drops to fourth. Excuse me sir? that is why I brought it to you. So they charged me 1700 and fixed things that i didn't have problems with and had the truck for 4 months. when I called for the last time 3 days ago they basically told me my truck was on the back burner and they would get to it when they get to it. NEVER ever received a call from them until the last day it was there. I had to chase them around for answers. I wouldn't recommend this place to anyone!!!!

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander

Excellent service right on the job. Very Polite. Had “2”... - Oysterjoann

Excellent service right on the job. Very Polite. Had “2” young children with me but got the job done FAST

Hands down the best service center ever. Reliable and... - Annita

Hands down the best service center ever. Reliable and courteous service done in a timely and professional manner. They make you feel valued and like family!!

I am extremely mad at this dealership... Appx 1 month ago... - debbiecombs2003

I am extremely mad at this dealership... Appx 1 month ago my Uncle Harry Fain came to this place and came home with a new car... He is 81 years old and has full dementia.. There is no way the sales people could not have known... Now he ha a 500.00 payment that he has no way to take care of...Harry was a 35 year employee of General Motors and has retired from there... It pisses me off that all the sales people wanted was a sale from an old man that isnt capable of making decisions.... I am his niece and have POA... I will be consulting a lawyer about this... Shame on these people for taking advantage of old people there in Florida..

An auto accident is, for most people, a frightening... - JLALLEN

An auto accident is, for most people, a frightening experience. My BMW 750LI, with every "Bell & Whistle," affords me extraordinary "JOY;"the BMW advertising agency hit it right on the head recently when this campaign was introduced. BMW is very special;I realize now, that it is not just the BMW vehicle, but the entire experience. Pior to an auto accident, I always looked forward to going to this dealership for service, and, while having free coffee, Starbuck's at that, just meander visiting the parts department (by golly, I always purchase something such as the BM Championnship shirts, wallets, key chains, about twenty caps, Clothing, cast replicas, of the 750LI, And, visiting with the personnel afforded me the opportunity to feel so very special, almost like visiting a five star hotel. Well before the most recent ad campaign, I was filled with JOY;oh, my, what a joyous occasion. My eexperience at the Lauderdale Collision Center has beren unique!!!!!!! Typically, in my opinion, visiting a collision center previously has been the least glamorous, most fearful, least pleasant, most anoying experience with all vehicles other than BMW. Doubtless to say, customers are in a much different frame of mind when their "Baby(BMW") is damaged and, the customer, in most cases, is recovedring from an injury of one sort or another. My experience has been nothing but fantastic!!!!!!!I believe that Mr. Steve Suppo, the Manager, Mr. Richard Simms, the Associate Managder, & especially, Omar, the chief Technician(he should be promoted if he is not in this position already,) appear to LOVE what they do. They are a reflection of Mr. Steve Suppo. I think that, if I were the President of BMW, I would get off my Butt, visit them, and tell them personally what great l;pove they are affording your customes. As a matter of fact, I would have all sales personnel visit the people I have mentioned for a few days and learn. Other things beding equal, such as BMW being "The Ultiomate Driving Machine, the BMW total experience, etc., it is the people mentioned, doing the most difficult job of all, personally, who have solidified my desire to purchase only BMW forever and to make certain that I tell at least one person every day about BMW, and only Lauderdale BMW. Incidentally, I drive many miles to visit this particular agency and, I always will. Thank you Holman Family;you have "Got It Right!"

Unfamiliar with Chevrolet service - timc

I own a 2009 Chev HHR SS. It nas always been dealer serviced. I have moved to South Florida and have had to find a new dealer to service it. I have been to Bob Taylor Chev service 3 times. The first time was for lube oil filter and tire rotation, which seems pretty basic for a new car dealer. The car was returned to me without the oil monitor being reset. Upon my complaint, the service manager got the mechanic, who didn't know how to reset it. Finally got it reset. On my drive home I decided to check to see if the tire monitors had been reset. Guess what they hadn't. Back to Bob Taylor. The service manager was upset because I brought the car back, not because his guy hadn't done the job correctly. Second service at Bob Taylor was for a recall, which was done correctly. Yesterday I brought my car in for a lube oil filter change. When checking in I was informed my car had an open recall. I asked them to do the recall while the car was there. When the car was ready I went to pay the bill and they tried to charge me for the recall. After my complaint the charge was reversed. When getting back into my car, I checked the oil monitor. I was not reset. Why pay more money to get a car dealer serviced when it appears the dealer personnel have no clue about servicing their own product. Also I paid for Mobil one oil to be used. Why would I believe that it was used when the parts of the service I was able to check, was not done properly.

Awful experience & terrible service from Buddy himself - UnhappyCustomer

My car is worse off leaving than when it arrived, bubbles in the paint, damage still not repaired. After 33 days I went to get my car for the 5th time and Buddy Foster himself was there he came out of the back office and screamed at me "You better just take your car today and leave we are done fixing it, nothing is wrong with it" I asked him to go out and look at the car with me when we approached I saw a 6-8 inch rubber mark on the front bumper that had just been replaced and painted by them. Needless to say after terrible service and having to bring the car back 5 times and another time not even leaving with the car I will never return to Buddy Foster because they do a crappy job and because Buddy himself thinks he can yell and scream at a customer. I had Jim tell me one of the times that I came up there to get it "Well you are just pickier than most customers" Which means that Buddy Foster thinks it is okay to not repair things, leave bubbles in the paint and clear coat because most customers aren't as picky as me. Buddy himself should be ashamed of his behavior and how he spoke to me it was totally unacceptable and there were several witnesses to see the show he put on. The repairs needed for my car should have taken at most a week however at 33 days it still needs work done and we be going to another shop to have the damaged caused by Buddy Foster repaired the proper way. I would no recommend that anyone bring their vehicles to BF for any repairs not only because the work is terrible but because of the owner don't give that rude guy your business.