105 Florida FIAT Service Centers

WITHOUT PRIOR NOTICE -NO MORE FIATS!!!!! - enzo2012

I BOUGHT MY CARE AT THIS DEALERSHIP, i HAVE HAD MY CAR SERVICED THERE FOR 5 YRS, SOMETIMES I HAVE HAD VERY FRUSTRATING EXPERIENCES AND HAVE NOT ALWAYS LEFT HAPPY BUT THEY WERE "MY" FIAT'S SERVICE CENTER. WITHOUT ANY NOTICE, I CALLED FOR AN APPOINTMENT AND WAS TOLD THEY NO LONGER SERVICE FIATS. NO WHAT!!!!! THE CLOSEST DEALER IS ABOUT 35 MILES AWAY!!!

THE SERVICE WAS GREAT AND THE EMPLOYEES THERE WERE VERY - ramdassd

THE SERVICE WAS GREAT AND THE EMPLOYEES THERE WERE VERY FRIENDLY AND KNOW THEIR JOB.

I had a very pleasant experience with rechard Forde . - Mel

I had a very pleasant experience with rechard Forde . Very professional with explaining the repair process.vehicle came out looking amazing!

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

AutoNation Collision was a very positive experience. - Ranzenbach

AutoNation Collision was a very positive experience. From the beginning Jennifer and Gene were incredibly helpful and professional. This was my first experience with damage to my car, and I really appreciate how patient they were with me. Also, my car looks wonderful. Thanks for a great experience. Karen Ranzenbach

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander

An auto accident is, for most people, a frightening... - JLALLEN

An auto accident is, for most people, a frightening experience. My BMW 750LI, with every "Bell & Whistle," affords me extraordinary "JOY;"the BMW advertising agency hit it right on the head recently when this campaign was introduced. BMW is very special;I realize now, that it is not just the BMW vehicle, but the entire experience. Pior to an auto accident, I always looked forward to going to this dealership for service, and, while having free coffee, Starbuck's at that, just meander visiting the parts department (by golly, I always purchase something such as the BM Championnship shirts, wallets, key chains, about twenty caps, Clothing, cast replicas, of the 750LI, And, visiting with the personnel afforded me the opportunity to feel so very special, almost like visiting a five star hotel. Well before the most recent ad campaign, I was filled with JOY;oh, my, what a joyous occasion. My eexperience at the Lauderdale Collision Center has beren unique!!!!!!! Typically, in my opinion, visiting a collision center previously has been the least glamorous, most fearful, least pleasant, most anoying experience with all vehicles other than BMW. Doubtless to say, customers are in a much different frame of mind when their "Baby(BMW") is damaged and, the customer, in most cases, is recovedring from an injury of one sort or another. My experience has been nothing but fantastic!!!!!!!I believe that Mr. Steve Suppo, the Manager, Mr. Richard Simms, the Associate Managder, & especially, Omar, the chief Technician(he should be promoted if he is not in this position already,) appear to LOVE what they do. They are a reflection of Mr. Steve Suppo. I think that, if I were the President of BMW, I would get off my Butt, visit them, and tell them personally what great l;pove they are affording your customes. As a matter of fact, I would have all sales personnel visit the people I have mentioned for a few days and learn. Other things beding equal, such as BMW being "The Ultiomate Driving Machine, the BMW total experience, etc., it is the people mentioned, doing the most difficult job of all, personally, who have solidified my desire to purchase only BMW forever and to make certain that I tell at least one person every day about BMW, and only Lauderdale BMW. Incidentally, I drive many miles to visit this particular agency and, I always will. Thank you Holman Family;you have "Got It Right!"

Awful experience & terrible service from Buddy himself - UnhappyCustomer

My car is worse off leaving than when it arrived, bubbles in the paint, damage still not repaired. After 33 days I went to get my car for the 5th time and Buddy Foster himself was there he came out of the back office and screamed at me "You better just take your car today and leave we are done fixing it, nothing is wrong with it" I asked him to go out and look at the car with me when we approached I saw a 6-8 inch rubber mark on the front bumper that had just been replaced and painted by them. Needless to say after terrible service and having to bring the car back 5 times and another time not even leaving with the car I will never return to Buddy Foster because they do a crappy job and because Buddy himself thinks he can yell and scream at a customer. I had Jim tell me one of the times that I came up there to get it "Well you are just pickier than most customers" Which means that Buddy Foster thinks it is okay to not repair things, leave bubbles in the paint and clear coat because most customers aren't as picky as me. Buddy himself should be ashamed of his behavior and how he spoke to me it was totally unacceptable and there were several witnesses to see the show he put on. The repairs needed for my car should have taken at most a week however at 33 days it still needs work done and we be going to another shop to have the damaged caused by Buddy Foster repaired the proper way. I would no recommend that anyone bring their vehicles to BF for any repairs not only because the work is terrible but because of the owner don't give that rude guy your business.

I HIGHLY recommend Century Kia of Tampa. - AggiGMR

I HIGHLY recommend Century Kia of Tampa. I came in through the internet to shop for Kia EV Winds. The ladies in the internet department were amazing. Very courteous and direct with the answers to my questions. I was not able to purchase a Kia from Century Kia because I live over an hour and a half away. BUT I was so impressed with the internet department's work that I wanted to recognize their professionalism.

Auto Repair - Paul

The correct address is 540 10th Street Southeast Naples Florida 34117 We are mobile service pin something Naples for over 14 years Best mechanic in town

Took them a week to replace a bumper they estimated to... - JoKon

Took them a week to replace a bumper they estimated to take one day. Did not contact me to inform me repairs would take longer and did not return half of my phone calls. Did not appreciate the general attitude of Mr. Woods or his supervisor. Courtesy driver was quite nice.

Refused service - Jean

Brought my fiat in after making an appointment online because my check engine light was on and oil change was due. It was 4:00 , they were open till 6:00. I was told they couldn’t do anything at that time even though I had an appointment. There were 3 workers standing around no one was doing anything. I even bought my fiat new from this dealership . Never will I go back.

4 years of sad experiences, stay away - fernandozabala

When I purchased my Fiat I bought the brad experience. This business does not get it. The fancy facility, in compliance with the Fiat brand is ONLY to hook you up. After you purchased the vehicle, you get to the not so nice next-door finance office, the gentleman was kind and knowledgeable, but the place was a joke. 10,000 miles after that the REAL Galena experience commenced. Staff without the minimum Costumer Service skills, a waiting room with rows of chairs, vending machines and TVs playing FOX4 news was the "FIAT experience" to wait for your car to be serviced. "Good morning, I am here for my 10,000 mile service" Service adviser: "What are we doing to the car?" Repeat this experience until now, my fun Fiat is over 80,000 miles. I have complained to FIAT, they can care less, because... this is not themselves, these are independently provided services, they can only listen you venting. Useless. Now to the "cherry on top" Yesterday we had Fiat tow service (thank you Fiat) bringing the car again to this location (I have to clarify, I DO NOT HAVE ANOTHER FIAT SERVICE OPTION in this area) I authorized the $ 119.95 diagnostic service. I received one call at the end of business day "Mr Zabala, this is Rhonda at Galena. The technician informs he needs 5 to 6 hours more to get to the bottom of what is happening with your vehicle" Why did I pay a diagnosis? Is your staff not trained to read the computer in the vehicle and diagnose what is wrong with a car in one hour of work? I requested all work to stop, all parts to be put back in their place, a report showing the work performed and the findings. I promptly called this morning to follow up and to notify them I am sending a towing service to pick up the vehicle, they had not closed the "case", i was unable to pay over the phone. I had to call again, and again so I could finally pay. After all of this done, i had the last silly hope that in talking to the new service manager (they change all the time, no wonder why) I could get some sort of costumer service response. After I told Tim (the service manager) my painful experience with them, he answered "Mr Zabala, no we know how you feel about us" I would be ashamed.

Poor customer experience - TeslaBrony

Even though I left a 3 star review, I would give their Customer Service a 1*. The fact that I can go to any Auto parts store or Pep Boys and have my check engine light checked for free and then you want to charge me $89.95 for it, is absurd. Maybe, maybe if they were going to then put that fee towards the repair I would maybe understand. I feel like they were taking advantage of my wife whereas our old Fiat dealership that we used to visit before moving went above and beyond to be Customer Experience and not settle for Customer Service. I don't know if we'll go there again. More than likely we'll just go to Magic Mechanic or Pep Boys in the future.