111 Florida FIAT Service Centers

I would give zero stars if that were an option. - Valco83

I would give zero stars if that were an option. There were no issues with my vehicle when I brought it in for an oil change. While servicing, the tech rolled down my window and couldn't get it to roll back up. They manually pushed it up and acted like it was no big deal, but while driving it started to fall back down and will not close. They now want to charge me over $600 to fix an issue that they created, and unwilling to offer any discount or consideration. Fiat has a known issue with window regulator and I have already had to have this part replaced on multiple occasions, always at the dealership, to the point where I never roll my window down because this can happen. When I brought the vehicle back to address the window, the person completing intake also mentioned this is a known issue and he would never roll down the window of a fiat. If this is a known issue, why did they roll down the window and then refuse accountability for their actions? I was told due to tight quarters the have to roll down the window to ensure they get it onto the lift with no issues, but this was the passenger window and clearly there are ways around this - have someone watch from the outside. They knew this is an issue and did it anyway. Guess they were looking for a reason to find something to charge for. I had already prepaid for next year's oil changes but will not be returning despite their refusal to refund this as well.

Answer a simple question. - Englalond1000

Answer a simple question. "How much is a new engine for a Fiat 500"? It's not neurosurgery. There's nothing to assess. Just DO it!

Poor customer experience - TeslaBrony

Even though I left a 3 star review, I would give their Customer Service a 1*. The fact that I can go to any Auto parts store or Pep Boys and have my check engine light checked for free and then you want to charge me $89.95 for it, is absurd. Maybe, maybe if they were going to then put that fee towards the repair I would maybe understand. I feel like they were taking advantage of my wife whereas our old Fiat dealership that we used to visit before moving went above and beyond to be Customer Experience and not settle for Customer Service. I don't know if we'll go there again. More than likely we'll just go to Magic Mechanic or Pep Boys in the future.

Worst day ever - MRBennett21

It took two weeks before I get anyone to call me back. Got a salesman to get me in contact with service manager Thomas. We set up the appointment for 4/18/14 at 8:15 am. Got there and said there was no appointment they have forty appointments and they will work me in not sure how long would be. Will never go bak there ever.

I spent close to $10,000 to have a Mercedes Diesel engine... - antipentium

I spent close to $10,000 to have a Mercedes Diesel engine rebuilt and then when it failed fixed again and I still have an engine that leaks oil and does not run as expected. Talking to Noel is an experience and even if you have it written in stone from GOD if he thinks differently then you are wrong and all his friends he has known since he was a kid will back him up... I now have a $10,000 pile of crap and he will not honor his warranty. You decide if you would trust your engine and money with someone like this

Service for my fiat at the service department - Debmax

As always it is such a pleasure to go to the service department to have my fiat 500 l for its oil change, great staff right as soon as I get out of my car and as I am greeted by Will Smith. And it is a real pleasure to have him know whom I am by my name and such a greeting....the service is fast and very professional......