167 Florida GMC Service Centers

Amazing Team! - GATORFAMILY33

It’s the people first and foremost as to why I go there. Chad is extremely knowledgeable and always there to help. Their sales team is wonderful as well. All around great dealership.

No waiting around in and out and everyone very friendly.... - Usmc

No waiting around in and out and everyone very friendly. Best dealership I have ever gone to

Jesse S is an outstanding service rider/manager. - brn2fly1

Jesse S is an outstanding service rider/manager. Have dealt with him for more than a decade. Finest service rider I’ve dealt with in 30 years.

I purchased my Buick in 2021 and I have it serviced at - consultingpbh

I purchased my Buick in 2021 and I have it serviced at the dealership. Jessica has been excellent at getting me in and out because in retirement Pam and I are a one car family. Jessica did an excellent job just recently, Hat Tip to the mechanic and the shuttle drivers, John Henry and Noah. My Service Dog Jack loves the place. Scheduling was also excellent. Liam Holliday

They took good care and treated me very well , everything - MRJACK64

They took good care and treated me very well , everything was good except my truck had a lot of Ants in it when I picked it up they may have to spray some trees or something,and the ants or still in truck

Sandy has been wonderful. - Psychodoc45

Sandy has been wonderful. The repair work was done well. I will go there again if I need work done in the future.

Very efficient and professional. - deborah

Very efficient and professional. Great communication the entire time the service department had our vehicle. Highly recommend!

Had a strange issue with my car over the weekend. - Val

Had a strange issue with my car over the weekend. John Grundon was the only one who could figure it out. Crown fixed my car quickly and explained everything in detail. Excellent service, as usual with Crown. Thank you!

they did a great job on my car and the repairs I - cbeyerac

they did a great job on my car and the repairs I requested. oil change brake pads new tires

Everyone is friendly, accommodating and willing to solve - wjack51489

Everyone is friendly, accommodating and willing to solve whatever issues you you need to get fixed.

Since 2019, I have had the pleasure with EXCELLENT - Madai

Since 2019, I have had the pleasure with EXCELLENT customer service from Dick Norris which is now Tasca Dealership. The exceptional service I have received are from the following individuals. Mike Bennett, David with the goatee, Luke, and Toby service manager. All of these gentlemen have provided me with extraordinary customer service. All of them were professional, upbeat, funny, and overall honest. In this particular time in life, it is hard to feel comfortable with so many people/companies taking advantage of others. I have never felt that way with this team at this dealership. They always told me what I would need in the future to budget myself for the next repair. My 2008 Buick Lacrosse CXL lasted for 208,000 same engine because of these guys and the techs as well. I no longer have the Lacrosse because she served her purpose since 2014 with my family. If I find a another great deal on a GM product, then I promise you this dealership will receive my business. Thank yo uALL for everything you have done for me and my Lacrosse. Best Regard Savalas R

Doreen is always a pleasure to deal with. - sbuzzella10

Doreen is always a pleasure to deal with. Friendly,professional and no bologna! She is why I always come back even though I have two dealerships closer to my house. I Doreen has earned my trust!

The service department at Jim Browne Chevrolet GMC in - vreelandbrent

The service department at Jim Browne Chevrolet GMC in Dade City were terrific to deal with. They replaced the windshield and repaired paint defects on the vehicle I purchased. They also replaced all the locking hub nuts and repaired a leaky tire. They were extremely responsive and repaired the vehicle without hesitation. I will take all my vehicles to Jim Browne for service given the attention they paid us. They provided the best customer service!

I had a great experience working Mr. - nelsonbsal

I had a great experience working Mr. Richard Smith. Richard was very professional and friendly. I look forward to working with him in the future.

The service reps are always friendly and never pushy! - Trailboss2020

The service reps are always friendly and never pushy! They keep you informed of the progress and tell you what they recommend to have done but are never over barren or forceful. Just suggest and answer any questions you may have.

Will Smith went above and beyond expectations to move a - Michelle M

Will Smith went above and beyond expectations to move a dead car from in front of the ev charger so that I could charge my recently bought 2021 Chevy Bolt that Terry helped me purchase last week. Great team

Arrived a little early for my appointment but was taken - Jaxjagfan8

Arrived a little early for my appointment but was taken care of right away. Service was performed in a timely manner and my vehicle was washed. I liked that none of my controls were changed.

Manny always does an amazing job to make sure all needs - DAyres22

Manny always does an amazing job to make sure all needs are met. His communication is excellent.

First it took several days just to get ahold of this - bbuol

First it took several days just to get ahold of this place to make an appointment. They tell me one price for diagnostics and the price changes when I go to pick up my vehicle. I go ahead with the repair over $4000 for a TCM, Emission Valve, and Knock Sensor. I pick it up after 4 days and the check engine light pops on after two blocks! I take it right back and they try to blame a different place for the knock sensor which was what the code was for. I show them the bill that I had it done here and they tell me it wasn’t done. I sit there for half a day while they do the repair they had initially told me was done and had to cancel my plans for the day. I take it home next day the check engine light pops on again! This time it’s for the emissions light something they had also repaired. My gasket is also leaking transmission fluid I find out when I get my oil changed which they also tell me the transmission fluid is old and needs to be flushed. Guess what they also charged me for transmission fluid which wasnt changed. I sent the service manager an email and he did call and left me a message but gives me the general number to call back. I left a voicemail since no one ever answers and have yet to get a call back. This was pure neglect and nothing was done right after $4000. Lawsuit is looking like my only choice if I can’t get this fixed right. Absolutely horrible experience!

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

Will never go back. - wmattk

Will never go back. I took my truck in for a simple oil change, and tire rotation. I knew that is was going to be bad when I had to argue with the service writer. He argued that my engine took 8 quarts of oil, then I told him to only put 6 qts in it. He continued to argue about it. Obviously he has no idea, what he’s doing. Then he comes to me and tells me that 2 wheel studs broke off, it will cost $200 more, and it will be done in an hour. I told him NO, I will fix it, just give me the lug nuts( special for the rims), and I would drill out the broken stud out of the nut. He hands them to me, there is nothing in them, and no rust at all. What happened is they put the nuts back on with an impact wrench. It states “do not use an impact wrench on these rims”. And he had xxxxx enough to tell me that they didn’t use an impact on them. I watched them through the window. Since the Alan Jay Dealerships have been sold. The new owners have let them all go to xxxx. Former mechanics, have said it’s horrible there. LIKE I SAID, I WONT BE BACK, IM EVEN THINKING ABOUT TRADING THIS IN, and BUYING A DIFFERENT BRAND. DO NOT GO TO THE ALAN JAY SERVICE DEPARTMENTS.

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander