2,958 Florida SRT Service Centers

I was very pleased with this dealership. - Employee #43

I was very pleased with this dealership. Oscar was my advisor. He explained all the work that was to be done and why. The waiting room had water, snacks and a nice coffee machine. My car was finished in record time. They even washed and vacuumed it. I will definitely be back.

I came out yesterday, September 2nd for just a checkup of - M. Alvarez

I came out yesterday, September 2nd for just a checkup of my car. I had a few concerns to include brakes, clutch and the air conditioning. When I arrived at the dealership I had a working charging system. I had no concerns about the charging system at all to include the battery. I came to pick up the card approximately 5:00 p.m. on the 2nd all work have been complete. There was body damage to the side skirt underneath the driver side door. I spoke to Nick Alvarez, the service manager. I took pictures of the damage while in the drop off area to get my vehicle. I also made a video. Nick said that he would get this fixed. Did not take any pictures or fill out any paperwork and let me leave. I decided to take a video in front of the dealership. I then left. I have a 18-minute drive home at approximately 9-10 minute Mark. I got an alert for the voltage being low. I then had to limp home cuz I could not turn back around. I made it home and verified my charging system. The battery at stop was 12.39 volts. While the car was running it was 11.89 volts. The charging system is not charging the battery. The car is running off battery voltage. The belt is attached. On my paperwork. A battery test was conducted. The battery and alternator was working fine before I dropped off the vehicle. I went today, September 3rd. Spoke to Tony and the service manager. They both said that this was a coincidence. And they would not cover repairs. Although I did not have any concerns of any kind of charging problem before. They want me to pay for diagnostics and the alternator. Once again. There was no damage to the body and no damage to the charging system before I dropped off the vehicle. Now I am stuck without a vehicle. I am a single father of three kids that live with me 100% of the time. I'm currently going to have to start paying for rental car fees because of the damage done at the dealership. There was never any concerns on my invoice of charging problems but the service manager wants to say that this is just a coincidence

I had a diagnostic perform on my vehicle. - importado71

I had a diagnostic perform on my vehicle. The problem was found and corrected as much as possible(I was very appreciative of that). A week or so later I had to replace parts on my vehicle. Unfortunately I came across a somewhat serious problem. One of the lug nuts was extremely difficulty to loosen. I noticed that it was a slight angle. when I finally removed, the stud had been stripped. I also realized a few more things that would connect the findings to what was performed during the diagnostics. When I called the dept and mentioned what had occurred, of course, they would charge me, and I was not going deal with the, so far standard (personal experience) of dealership not being at fault and customer paying the $$$ price. But it was clear in the phone call that it would occur. I'm not accusing this dealership in the dept. I had service done, but, what I came across is connected to what was done.

My name is Machayla Marie Snook, I am a professional home - Smachayla

My name is Machayla Marie Snook, I am a professional home wrecker. I like messing with married man. I work at sarasota dodge, look for me If you want services. Call me 9414513579

They are the worst dealership ever. - theresemillion

They are the worst dealership ever. My car is a 2010 Genesis w/ less than 40,000 miles on it and we had to have it car hauled on May 9th b/c the key fob wasn't working. It was towed that day and we have had little or no contact w/ the dealership. I have contacted them numerous times and have gotten some run around every time. I am disabled, my car is paid for, and I need it to get living essentials. They have not contacted me, I have had to make contact with them to find out the status/update of what is going on w/ my life. Doctors, groceries, essentials for living. I am so disappointed in their service. I would never buy a new or used car from this dealership. BUYER BEWARE!!! I am going to contact the owner. I think that she would be extremely upset w/ the service that her company is giving her customers/buyers .... Shame on you Kyle! Key Hyundai, Southside Blvd. Jacksonville, Fl. I can afford to buy a brand new vehicle w/ cash just like my Raptor and Genesis but why??? I don't need to go to the used car lot, thank the Grace of God. I just want my little Trac Zoom, Zoom back. What is the problem and why am I not being informed as to what is going on w/ my vehicle? I am not poor, praise Jesus but I feel like I am not being treated properly. Shame on you. I hope that the owner sees this and takes a look. This is unprofessional behavior. No updates ...

Very professional, knowledgeable and courteous. - kentucky52

Very professional, knowledgeable and courteous. The service dept is top shelf. Very accommodating and quickly address all issues. Nice environment and very professional service techs.. If you need a vehicle this is the place to go

I brought my vehicle in at about 1:40, my appointment was - dawnkane279

I brought my vehicle in at about 1:40, my appointment was at 2:00. It’s 3:20, guy came in after me in a red covert, he just left in his cool car! The kid that checked my car in had me stand there and wait, he was the only one in the area. Now there are 4 and they are just hanging out. I would not even give this dealership a 1 star. From now on I will go to the 15 minute places and take my chances. This place is a joke!

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.