2,224 Florida Used Car Service Centers

Our service advisor Deena was awesome. - JHMueller47

Our service advisor Deena was awesome. Attention to detail, prompt, kept me informed. Prices reasonable. Took excellent care of my car!

Rodrigo Barros is a trusted Service Advisor who has - Stevepabst01

Rodrigo Barros is a trusted Service Advisor who has assisted with my service calls on three separate occasions. He is knowledgeable, exceptional communicator, and a quality advisor who illustrates why I have purchased two vehicles over the past three years from this dealership. Thank you, Rodrigo for your assistance and professionalism.

Izzy was my advisor. - Ashleigh.is.artsy

Izzy was my advisor. He was an absolute pleasure. He explained everything to me so I could fully understand what was going on with my car. All of the employees here are very nice.

The best service in the market. - cesarjsantoni

The best service in the market.Good personal and technical advice by the service advisor Mr Jesus Calderin.Thank you.

Not looking or looking to help me at all . - lhrynyk

Not looking or looking to help me at all .i have bumper to bumper warranty had an issue with a side window shattered in my driveway and they won’t warranty it because the service writer Harold didn’t white it up correctly so with that being said they refused me .and had to pay 837$ us not good customer service at all .after many phone calls with The service manager Bob and customer service Danielle and service writer Harvard ,and actually pointed out the mistake at point of pick up did nothing to help us .They all stuck together I even have pictures of it in my driveway as stated to Harold at time of incident .they refused to see them and basically called me a liar. Good luck with anything you may need from this company and dealership

Much improved Service area. - jerryredfield

Much improved Service area. Good d communication as to status and the option of pickup up and delivery is a nice option. Comfortable waiting area.

I was assured by Tom that they will charge me for 1 hr - Maria

I was assured by Tom that they will charge me for 1 hr labor to fix my car. Your labor rate alone is costly as compared to other car mechanics. I ended up paying for 1.5 hr and if I didn’t check their invoice they would charged me for the parts that was paid already in my previous visit. Overall poor service but expensive repair.

Bad, BAD, BAD experience! - coreya1216

Bad, BAD, BAD experience! Where to start? Long story short.....don't go to Rick Case Kia, Sunrise and most especially their service department! Took our vehicle in last week for some minor recall work and when we picked it up the next day, it turns out they, meaning the service department rocket scientists had broke something that had been working perfectly before hand. It still isn't fixed!! Just a heads up everyone, CHECK OUT OTHER DEALERSHIPS FIRST!!

Angel was wonderful! - O.J

Angel was wonderful! He was able to get my truck in and out for service while I waited and everything was perfectly taken care of. I am a happy customer!

GREAT CARING HELPFUL SUCCESSFUL THEY WILL GET THE DEAL - HAWAIIJOE

GREAT CARING HELPFUL SUCCESSFUL THEY WILL GET THE DEAL DONE TO YOUR SATISFACTION BRST CUSTOMER SERVICE 🌴😎🌴

We found the service and staff to be above and beyond. - David

We found the service and staff to be above and beyond. We aren't local. We were traveling from Sarasota, Fl to Virginia. Going down the highway all of the sudden, the car slowed down and the check engine light started flashing. We found Hyundai of Orange Park not far off the highway and went in looking for help. It turns out that the dealership was under water trying to catch up after having been down due to a cyber attack on their system. We spoke to the service manager (Sherman Cooper), explained our situation and asked if there was anyway he could get us on our way the same day. He not only got us out the same day, he asked his mechanic to work past closing to get it done. Though we had to wait several hours, it was to be expected due to the overwhelming workload they had. The staff checked on us regularly. The waiting area was stocked with snacks, coffee and water. It was the very best we could have hoped for under the circumstances. Our gratitude to Mr. Cooper and his staff. They're amazing.

Tom went above and beyond with his great customer service - rich4raiders

Tom went above and beyond with his great customer service and kindness. Good dude. Thanks.

Ashley Hinds is FANTASTIC! - hconwaytx

Ashley Hinds is FANTASTIC!! I bought a 2020 Pathfinder in Texas. Less than 1000 miles into a trip my "New" car blew a gasket. John Lee Nissan was the closest dealer to me. From the minute I walked into the service department I was treated like a longtime customer instead of someone just passing through. Ashley and the service team worked with Nissan to make sure I was treated well. I seriously was surprised by how hard they advocated for me. My car ended needing to be in the shop for a while, Ashley and the courtesy driver made sure I had a rides to the hotel and Enterprise. The whole team worked hard to make sure my experience at John Lee Nissan was a positive one. I am impressed enough to consider driving to PC to purchase a vehicle from them. Great work!!

Had a recall notice, made appt for the next week and - Jim

Had a recall notice, made appt for the next week and dropped car. Cristian was service rep. Check in quick and they arranged courtesy car service since several hours were involved to update hybrid software. Completed as prescribed and courtesy car driven by James picked me up promptly. Very efficient and exactly as scheduled. What customer want to receive from dealer and I was fully satisfied. Since involved recall there was no charge. Everyone I interacted with was courteous and efficient.

Service Department with Gunther Mazda I have found - hildyann13

Service Department with Gunther Mazda I have found security with the oil change and there all around checking of automobile provided by a video for review and feeling included. Thank you Manager Mike with the extra help recently. I am not only a Mazda Family owner of a Mazda 6, Service Reps have become family over the time. Great job!

I write Reviews for a living, that's my job. - remarkablerobyn7

I write Reviews for a living, that's my job. I have never given any product or service a negative review unless it was absolutely deserved. MBM Dealership and service is well deserving of this 1 star review. It would require me to write a short story to provide all the horrible details with my experiences with MBM, and quite frankly, my time is too valuable to waste so let me just say this, and give all future "prospective" customers a fair warning. DO NOT PURCHASE FROM THIS DEALERSHIP AND DO NOT HAVE YOUR VEHICLES SERVICED AT THIS DEALERSHIP. Unless you're friends of the "family", have very very deep pockets, and can afford to be without your vehicle for weeks to months while yours is being "serviced" (because they frown on loaners, especially if your vehicle isn't BRAND NEW), then stay away. There's other MB authorized centers you can go to if you need your MB serviced, and you'll be treated humanely. MB of Ft. Pierce or MB of Orlando, both are much better options and it's worth it to either have your car towed the distance, if inoperable, or if just needing routine maintenance, it's best to drive an hour to save yourself money and mistreatment. I've never in my adult life dealt with such a rude, snooty, hateful, inexperienced, unprofessional dealership in ALL departments. Everyone I've spoken to in the Melbourne area, have all told me they were mistreated by someone working at this dealership, and it's usually most of the staff, from the woman who answers the phone with her "condescending tone and manners, to the service advisors, management, mechanics. The only department that you may not have a "Traumatic " experience, as far as your dealings with an employee, is the payment desk. Haha. Go figure, right. Unless they aren't there anymore the two ladies I dealt with were very friendly and horrified when they heard about my experience but ironically, not surprised. They've apparently heard it all, and seem to be embarrassed of their employer. Mercedes, Audi, Porsche of Melbourne, simply do not care. They do not care about these negative reviews, they do not care about how they treat their customers, especially if you're not a repeat BUYER OF NEW VEHICLES. If you don't show up dressed in your Sunday best, and exaggerate GREATLY your wealth, speak like them and act like them, then be prepared to be treated like "pond xxxx". I am even willing to place a wager on the fact that any 5 star reviews you read about "Shane" or his family business, that those are what we call in my profession "Fake Reviews". Proceed with caution to this dealership. Do your homework. Our MB's are our babies and expensive to maintain, and when something goes awry on your MB, it's a stressful event on its own, we don't need to pile on that stress by a dealership that could careless about its customers feelings,being courteous or honest , any form of professionalism, fairness, or simply treating everyone with fairness and kindness. Regardless of their economic standing. It's much easier to be kind, honest and treat your customers how they deserve to be treated. After all, it's the customer's that have given this "FAMILY OWNED" Business, a business that has not just provided them with a "cushy" life, but one they thrive off of. I promise you, they are living well, not losing any sleep over mistreatment of customers. So, you've been warned. Best of luck to all MB owners, especially if you find yourself in the most unfortunate situation where you're forced to use MBM.

Manuel Ferrero's customer service is top-notch! - luciano

Manuel Ferrero's customer service is top-notch! They're super responsive, helpful, and really go the extra mile to make sure you're satisfied. Definitely recommend!

On 5/18/2025, I brought my 2024 Toyota Corolla—purchased - surengobin

On 5/18/2025, I brought my 2024 Toyota Corolla—purchased from this very dealership—for its first oil change. After the service, I drove home and parked the car. A little while later, I walked outside and noticed oil stains all over my driveway. Concerned, I got back in the car and saw a maintenance warning on the screen. It looked like they didn’t even bother to reset the oil change interval. I don’t remember seeing that message before the service, but either way, that should’ve been part of the job. Since it was a Sunday, I opened a chat on your website and explained the situation, stressing that someone needed to call me first thing Monday (5/19). When no one did, I followed up through chat again and was told—again—someone would be reaching out. Now it’s 11:40 a.m. and I’ve still heard nothing. I decided to call myself. I asked to speak with someone directly because this is my only vehicle, and I have important medical appointments. What happened next? I was transferred to a voicemail. It’s now midday. I’ll be updating this post as things progress. I’ve purchased many cars in my lifetime and I’ve never experienced anything like this. Maybe it’s a Florida thing—but if this is the level of service I should expect from Toyota here, that’s deeply disappointing. Let’s see how long it takes to fix a mistake your techs caused…. Edit:::: update it is now 445pm . No one has returned my numerous calls and messages. The oil still seems to be leaking. I have contacted Toyota corporate and filed a complaint. IF YOURE READING THIS AND LOOKING TO PURCHASE A VEHICLE FROM THIS dealership … R…U…N. Imagine if they can’t perform a simple oil change, you really wanna trust these people??”! I guess Toyota Corporate will handle this (hopefully) TBC..

We want to commend (again) our Service Rep, DAVID - Hondajane 23

We want to commend (again) our Service Rep, DAVID LINVILLE for his consistent professionalism. David remains calm when there are many people demanding his attention; he addresses concerns and makes every effort to problem solve for us; he's always patient and welcoming; returns our calls and takes pride in his work. We have been very satisfied with his interactions with us. We hope that HONDA appreciates his contribution to his employer as much as we appreciate his work with us. He's been the best rep we've had in over 60 years of car ownership.

Im really pleased for the support and expeditious service - Francisco

Im really pleased for the support and expeditious service received by Brenda at the service center. She kept me informed all the time i was waiting for my Grand Highlander. Thank you for make this so smooth for me!

I always have a good experience at Bob Steele! - Nancy R

I always have a good experience at Bob Steele! Flood was my advisor & took good care of me. Always like to visit Leona at the front desk! She is delightful! And then there’s Debbie taking me home while they order parts … and Larry who picked me up! I cannot say enough about how pleasant & professional all of the staff is!! Thank you so very much!!

i had a great experience at joey accardi dodge dealership - antonlolin

i had a great experience at joey accardi dodge dealership at 909 federal highway.My representative Miguel was fantastic.i would love to work with him again. did a great job

Needed to purchase a plastic window trim piece that had - dlubowicki@hotmail.com

Needed to purchase a plastic window trim piece that had blown off my 2017 Caravan. I was quoted $230 for a piece of plastic worth a few dollars. I found the exact same new part on Ebay for $10.50. Buyer beware when dealing with these people.

I made an appointment for my 2022 Wagoneer , one week in - denay2213

I made an appointment for my 2022 Wagoneer , one week in advance. The Monday Two days prior to the appointment, I received several text messages indicating the price and that in some cases I might have to drop my vehicle off. The morning of my appointment, I arrived on time and was told that my service advisor was on the way. Fifteen minutes later, I was approached by my service advisor who asked if I was waiting on her. Next she asked what was the issue with the vehicle. Same issue that I adjoin the pre check-in correspondence. She then stated that my appointment was with her, and that they ONLY offer drop off services and they didn’t have any courtesy vehicles at this time. She was gracious enough to say that maybe next time they would be able to provide a courtesy vehicle. Next time? Why would there be a next time. Let me add that my appointment was scheduled via telephone. At a minimum ALL of this information should have been relayed to me so that I could have arranged for transportation back home or looked elsewhere to have my vehicle serviced. If totally disappointed was a person 😡

I was very pleased with this dealership. - Employee #43

I was very pleased with this dealership. Oscar was my advisor. He explained all the work that was to be done and why. The waiting room had water, snacks and a nice coffee machine. My car was finished in record time. They even washed and vacuumed it. I will definitely be back.

Very professional, knowledgeable and courteous. - kentucky52

Very professional, knowledgeable and courteous. The service dept is top shelf. Very accommodating and quickly address all issues. Nice environment and very professional service techs.. If you need a vehicle this is the place to go