2,231 Florida Used Car Service Centers

To be fair, this negative review is only about the - Pongo

To be fair, this negative review is only about the warranty claims department at this dealership, not the service department per se. In mid-July of this year, I submitted the paperwork to be reimbursed for the replacement of the windshield wiper motor on my 2015 GMC Terrain due to a recall. The motor went bad prior to the recall. The service advisor told me that it would take up to two weeks for me to be reimbursed for the replacement. A month later, I still had no heard anything from this dealership. I called the warranty claims department and was told that it was pending but that I would be called a couple later with an update. I heard nothing from him. By last week, I still had not heard anything. I called again left a message. I was called a day later and was told that the claim was still pending. What???? It is completely inexcusable for me not to be reimbursed by this time. It also completely unprofessional for the dealership not to give me periodic updates on this claim.

I bought an 09 1500 from a different dealership on the - rtbeauchamp56

I bought an 09 1500 from a different dealership on the beach in 2018, i was having a re-occuring problem with some sensors. after three months a new transmission the problem was still there. i called Bob Forte Motors and i feel like a fool for not going directly to me. they fixed the problem in four days, and i dropped it off Friday after hours and picked it up Monday afternoon. this was in the spring. since then i have had a lot of work done to my truck , a lot of it preventative maintenance, and they have been straight shooters. i cannot foresee taking my vehicle anywhere else. they are located 26 miles from my house and they are worth the drive. The price may be a little high on labor but good work ain't cheap and cheap work ain't good. I just found a place with cheaper tires and installation closer to my house, but I am still going to see Anthony. I love the way i feel when i leave, not a worry in the world that my ride is anything less than reliable and ready. thank you so much!!!!! Robert Beauchamp

service - Niles Sales and Service

store suffered extensive damage during hurricane Irma. really glad they were there when we need them with a smile! Thank you to the entire Niles team.

Service departmeny - Esc

Brought car in for a few service items and 2 recalls. Eric was awesome kept me in the loop throughout the day. All of the people in the service department were friendly and courteous!

Sevice - Bobb

Truck feels like new very knowledgeable service buy blue eyes truck feels like new all the work seems to be completed make sure that all updates and recalls number for formed

We were very blessed to meet Anthony Mastrandrea on - dusdanty

We were very blessed to meet Anthony Mastrandrea on Sunday as we were trying to charge our new EV. We tried this for the first time on a road trip and he was there to help. An Angel he was. Thank you Kia for having this wonderful young guy employed by you. We did not buy from this dealership as we live in Lakeland, FL and was in Cape Coral for a family visit.

It’s pretty sad when a Ford dealership won’t work on your - shychef57

It’s pretty sad when a Ford dealership won’t work on your Escape or F150….. This place will never get our business or better my future Ford that we’re buying this December…..

I have purchased 3 vehicles from this dealership the - D fields

I have purchased 3 vehicles from this dealership the sales staff was great but what makes a business wonderful is after the sale and I must say that Sara in the service department is amazing with her pleasant attitude and commitment to customers is outstanding she makes you feel that if you have a problem with your vehicle it will be taken care she needs to teach a class on customer service

Anthony in service was very courteous and professional. - sbritton

Anthony in service was very courteous and professional. The vehicle was repaired in just hours.

Excelente great good perfect attention apologies - Zggonzalez62@gmail.com

Excelente great good perfect attention apologies confortable friendly service security seriously time weather explain wonderful

Matt was great and very professional!! And we will buy... - jimjones01

Matt was great and very professional!! And we will buy from Matt again in the future!!!!