124 Georgia Chevrolet Service Centers

Brandon and Jorge worked hard and communicated well to - gmcarlisle2014

Brandon and Jorge worked hard and communicated well to make this happen. This could have been rough due to a previous vehicle breaking down.

I had to perform my first maintenance on my C8 Corvette, - lcbutlerjr

I had to perform my first maintenance on my C8 Corvette, and was struggling to find a location that could take me in at short notice, as I also had a nail in my tire, and along came the Service Department at Steve Rayman Chevrolet! Their friendly and courteous staff were awesome! Everyone was so polite and helpful! I must say, My Service Advisor, Alexandria “Alex,” was a total rockstar; seeing my service through final completion! This is now my dealership of choice! Thanks Team!!

It was very clean. - barringtonridley

It was very clean. Everybody was very nice. I would take my car back anytime

I was able to get my appointment without waiting days. - BJ Baby

I was able to get my appointment without waiting days. Very professional and get the work done in a timely manner. No issues.

Two visits--Tried to sell bogus repair: (Read Review) - Bob

I bought a used Silverado some years ago at another dealer. I went in for an oil change and was told I needed to replace my oil pan gasket for $300 and some dollars. I looked at the oil pan and it looked like someone had smeared oil on it--not seepage. I watched it for the next five years and never had a spot on the driveway or needed to add oil. I never went back until today. I called about replacing my airbag igniter and was told the part was there and scheduled appointment for the next day. When I showed up at the dealer they did not have the part and had no idea who made the appointment. They are 0 for 2 and will never have another chance with me.

Best truck buying experience that I ever had! Adrienne,... - korysutter3

Best truck buying experience that I ever had! Adrienne, my sales associate, was amazing from start to finish. Answered all my questions and had everything set up when I came to get the truck, like clockwork. Would highly recommend Adrienne and Andean Chevrolet to anyone!

A year ago I got an oil change there for my Volt. - Ex customer

A year ago I got an oil change there for my Volt. When the car said I was close to needing another, I scheduled an appt., but it was 2 weeks out. I decided to get it done elsewhere since I was taking a trip soon. The new place showed me on the dipstick that it had been overfilled previously!! How could they mess up such a basic important thing? Now I'm worried about the longevity of the engine. Never to go back!!

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

My husband purchased a truck from these guys based on my - brandyrenee1978

My husband purchased a truck from these guys based on my and my family’s recommendation. After owning the truck for less than a year, it started making this horrible knocking sound from the engine. After finally getting a response, he dropped the truck off with them where they had it for a month. He called numerous times and could not get a call back. After I called to speak to the salesman that my family knows personally, we got a response that they fixed the truck and he could pick it up. Immediately after starting the truck he realized that the issue had not been fixed AND he found a dent and scratch at the hood of the truck caused by the dealership. The engine cover was also scratched. We had no choice but to keep the truck at that point because we were leaving that week for our wedding and then honeymoon. He has attempted over and over to call and they will not even answer the phone to him. I was advised that they have caller ID and can only assume that they are ignoring his calls. We have been nothing but kind and patient with this dealership and now we have no choice but to pursue further action on this them since they don’t have the courtesy to respond to our calls. I would never recommend them to anyone else.

I had an absolute nightmare of an experience. - Matt Kinney

I had an absolute nightmare of an experience. I would implore everyone to read this post before making a decision to bring their vehicle here. I took my car there on 03 Sep 2024 for a "studder" when accelerating and had a missfire p0306 code. They couldn't duplicate a problem, on the drive home from picking it up it did it again. Had the tech drive with me, he said it was the torque converter. Days later they diagnosed it as bad lifters and said it was a 3 day job. 2 weeks go by waiting for parts and I have to call to get any updates. Now they stated that there were customers in front of me and id have to wait. I had to call again and again for weeks for them to give me any updates. The car didn't get done till 17 Oct 2024, over a MONTH for a 3 day job. Then they said my battery didn't die but had a bad cell. I.e. someone probably shorted it out, and a new OEM one was $498!! I refused to pay for the most expensive battery in history and for something that broke while in their care. They said the battery is over $320 (so that $180 for a 5 min job to loosen 2 bolts). They settled on me paying 1/2 of a new battery, totaling $100 (that means the battery is actually $200).I went there the next day, fri Oct 18. When I got there, I sat across from Cara at her desk while I waited to pay my $100. Cara(the service manager) made a big deal about how much computer work it took to bring the battery price, and then at the end mockingly said as she was typing the price into the computer: “ok your price, $100, our price that were paying $221”. I stayed silent, paid and left. Come to find out that they put in an AC Delco battery from an autoparts store! Then the car the whole drive home made a rubbing noise while turning, and it would get better as the car warmed up. My wife brought it back and the mechanic said it was just a inner fender well that was rubbing, which didn't make sense on why it would go away as the car warmed up, but they "fixed" it and sent her on her way. But before I can bring it back in, while waiting on a red light, the engine violently missfired, shook and shut off. I paid for a tow yet again and they said they messed up putting the engine back together from the original job! The car was done 31 Oct 2024, 58 days later! I asked about the rubbing noise and they said they couldn't duplicate it. The rubbing progressively got worse so I brought it back in a 3rd time. They then diagnosed it as a bad differential. On 08 Nov 2024 they fixed it and I finally picked the car up after over 2 MONTHS LATER!! But long and behold the rubbing noise is less but still obviously present, so it is not fixed. I didn't get a rental car until over 30 days in and I had to demand one, it was not offered. We were not allowed to get a comparable size vehicle which led to us canceling a family vacation. I ended up missing multiple days of work to continuously pick up and drop off the car that cost me over $200 in tow fees. This has been the worst automotive experience I've had in my life, and I will never bring my car back there. Please reply or reach out anyway possible and I will be more than happy to answer any questions.

We purchased a new smart phone and our attempts to - Nelson and Gail Burdeshaw

We purchased a new smart phone and our attempts to pair/connect it to our Traverse (purchased from Chevrolet of Canton) were unsuccessful. We met Stephen Hall who spent his time with us to successfully pair, connect and demo the various features that the vehicle now had to offer. His patience and communication qualities were outstanding. He was very knowledgeable in his presentation and easy to talk to. We left happy with the notion that we would return to Chevrolet of Canton for another purchase when needed. Good work, Stephen! Gail and Nelson

Service center is a rip off....Thieves and crooks.... - pwall07

Had a cigarette lighter receptacle replaced. The part was $4.93 and they charged $165 labor to pull 2 panels and insert new receptacle....THIEVES.....$169.93 total bill for the receptacle....

0 * Service - Edwards from Snellville

This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place. Please stay away from this unprofessional and very inconsiderate auto collision place.

I would love to love this dealership as there is no other - Jeffrey T

I would love to love this dealership as there is no other GMC dealer close to me. But, their service department under the leadership of Walter Lopez is a disaster in my opinion. I am in the midst of a very poor service experience with Cronic Chevrolet Buick GMC. Made a service appointment over two weeks ago for warranty work on 2024 Acadia, <3000 miles. Delivered the vehicle to dealership two days ago as instructed. Silence all day yesterday from the dealership, so we called late afternoon to see if we were clear to pick the car up this evening. We were not, as the car was still outside, “in line,” waiting for its turn to enter the service garage. No service today obviously, and we were told it would be several days before the dealership could get to it. Again, we made this appointment over two weeks ago. Service department staff stated Cronic never provides loaner or courtesy vehicles, and also that GMC would refuse to cover a rental for us because the needed work was not for a “safety concern.” I asked if we could drive the car until such time as Cronic was ready to actually work on it or at least diagnose it. We could use it until such time as the work was ready to be done, then drop it off the evening before. All they had to do was let us know. Service manager Walter told me this would not be possible—that if we took the car home to use it, we would lose our place in line and have to start the wait all over again. Service manager Walter was adamant that the service appointment we made was only the date upon which our vehicle could “get in line” and be brought to the dealership. That once physically on their lot and in the queue, it would still be multiple days—maybe a week—before the vehicle would actually be looked at. Walter was adamant that this is the way he runs his service department, and challenged me to find a GMC service department in Georgia that operated any differently. So we are taking Walter up on his challenge. With the assistance of GMC customer assistance staff, we have opened up a complaint and case file with the assurance that GMC will help us get these needed warranty repairs done at a dealership with a customer service focus. In my opinion, Walter is either a very poor representative of Cronic’s positive customer service culture, or he is an accurate representative of a very poor Cronic customer service culture. There’s really no other explanation.

Friendly service and I would refer them to a friend. - vferrell2007

Friendly service and I would refer them to a friend. A part had to be ordered for my windshield wipers, I was called and they took care of it promptly.

From the first phone call to the moment I walked in the - Equalizer

From the first phone call to the moment I walked in the door to pick up my car, I was provided with the utmost customer service. The dealership is beautiful, neat & clean. Everyone I dealt with was caring, efficient & explained everything so thoroughly. It truly was an awesome experience.

Ed Daniels helped me tremendously when I had trouble with... - ben4now

Ed Daniels helped me tremendously when I had trouble with my 2016 2500 HD Silverado. He took the time to ensure I was towed, and provided me with a rental truck during the repairs. I have known the Daniels family for most of my life, and I will definitely be a repeat customer the next time I am in the market for my next Chevrolet Silverado!!!