1,438 Georgia Ferrari/1000 Service Centers

I WOULD LIKE TO SPECIFY IN THIS REVIEW THAT ALL PARTIES - JC

I WOULD LIKE TO SPECIFY IN THIS REVIEW THAT ALL PARTIES TO INCLUDE THE FOLLOWING PEOPLE WERE MORE THAN PROFESSIONAL AND TREATED ME LIKE PART OF THEIR TEAM. I JUST PURCHASED A 2020 EXPLORER FROM THE POOLER STORE FROM MEGAN O'RIELY AND I CONTACTED HER TO LET HER KNOW THAT I FOUND A OIL LEAK COMING FROM MY REAR AXEL AND 2 OF THE TIRES ON THE CAR WERE WARPED AND THE TIRES WERE SEPARATING AFTER ONLY 3 WEEKS OF HAVING THE VEHICLE. SHE IMMEDIATELY TOOK ACTION AND GOT ME IN TOUCH WITH PATRICK KENNEDY WHO WELCOMED ME TO THE SAVANNAH STORE AND THEN TOOK ME STRAIGHT TO THE SERVICE TEAM AND HAD ME CHECKED IN AND SET UP WITH THE LOANER. I WAS THEN INTRODUCED TO JOHN GOTTLIEB WHO DID THE WALK THROUGH AND GAVE ME GREAT AND PROFESSIONAL SERVICE. THIS IS WHY I AM GIVING THIS REVIEW 5 STARS. THEY FIXED MY OIL LEAK AND PUT TWO NEW TIRES ON THE FRONT OF THE VEHICLE AND DIDN'T EVEN CHARGE ME THE DEDUCTIBLE, AND COVERED IT ALL UNDER THE BLUE CERTIFIED WARRANTY. MY ONLY ISSUE IS I WAITED A WHOLE WEEK TO GET THIS CAR DELIVERED TO ME, DUE TO BACK ORDERED WINDOW AND I FEEL THESE ISSUES SHOULD HAVE BEEN CAUGHT DURING THE INITIAL INSPECTION OF THE CAR AS THIS WAS SOLD AS A FORD BLUE CERTIFIED USED VEHICLE AND I AM SURE THERE IS SUPPOSED TO BE SOME TYPE OF (100 POINT INSPECTION PROCESS) DONE BEFORE SELLING THE VEHICLE. THIS REALLY MADE THE VACATION WE PLANNED VERY UNSETTLING SINCE WE FOUND THESE ISSUES RIGHT BEFORE OUR TRIP AND WE DECIDED ON THE EXPLORER TO HAVE ROOM TO TRAVEL IN AND HAD TO SETTLE FOR A MAVERICK WHICH I WAS TOLD THAT WAS ALL THEY HAD AND I UNDERSTAND, HOWEVER I JUST WANTED TO POINT OUT THE ISSUES THIS CAUSED TO EMPHASIZE THE SMALL THINGS THAT COULD HELP MAKE YOUR TEAM BETTER.

I can’t say enough good things about my experience with - keithstephen841

I can’t say enough good things about my experience with RBM Mercedes. Brian Butcher is a true professional—knowledgeable, courteous, and always willing to go the extra mile to ensure everything is handled right the first time. I live in Spartanburg, SC, and I make the drive specifically to work with Brian and the RBM team. That should speak volumes about the level of service they provide. It’s always worth the trip for the peace of mind and quality of care I receive. Highly recommend both RBM and Brian Butcher for anyone who values excellent service and attention to detail. Keith Stephen

I was immediately greeted when I entered the dealership - Jonesjua_65

I was immediately greeted when I entered the dealership for my service appointment and escorted to my service representative Evan Murph. Evan set my expectation of my service campaign and give me his business card.

REDEMTION! - aaliyah61

REDEMTION!!!!!!! I was beyond hesitant about bringing my vehicle back for a service check after my first visit a few weeks back. But the Sales manager and my cool Service Adviser T. Crook made things right by me. Not only did I bring my car in for the inquiry that I had about my clutch, but I also had an issue with my passenger side window as well. I was hesitant about even bringing it up, but I did. My advisor assured me that they'd look carefully at my transmission and also ensure that the window was taken care of. They kept my vehicle for a week and made sure that I got it in return with all issues resolved. When I returned for my vehicle the following Monday, my advisor greeted me and told me they'd get me in and out after doing a walk around of my loaner. The transaction was seamless and quick. he explained to me all that was done and reassured me that the Stivers Service team would do better in the future. That was extremely confronting because I really did not want to find another Ford dealership lol. I appreciate this team now and hope that the Customer - Service Advisor trust will continue for us in the future. #Mustard Thanks Again for the awesome work.

Very excellent customer service as soon as I arrived. - Slcrow

Very excellent customer service as soon as I arrived. Was greeted with excellence and welcoming

Fast, friendly, easy to work with. - jonathan88

Fast, friendly, easy to work with. I plan on buying all my future vehicles from Osborne Chevrolet going forward.

Great customer service. - Rodneyomorrison

Great customer service.. and the time waiting for the car repair was quick that what he said

I just had my Kia Forte serviced at Jim Shorkey - jerzgrl

I just had my Kia Forte serviced at Jim Shorkey Gainesville, the service department were so helpful and personable from Paul service manager to Alex who went above and beyond to help me.Great people who work there.

Great sales & service experience at Shorkey Nissan. - linds.johnson2597

Great sales & service experience at Shorkey Nissan. We have owned multiple Nissans from many dealers, but have had the best experience at Shorkey with Rain (forgive my spelling error) and Joy. Will definitely be back

This Dealership has the best customer service! - gibson.derick72

This Dealership has the best customer service! They are very courteous and they give quality work. Thanks you to the staff!!

Steve Garvey is Great! - StayAwayFromHere

Steve Garvey is Great! Best major car dealership experience I've ever had. Recommend without hesitation. Don't go to the "other" ATL BMW dealer. Read their reviews on here and you'll understand why. I will be a repeat customer. Thank you!

It was a very clean and comfortable environment to me in - riverevens2

It was a very clean and comfortable environment to me in along with great customer service.

Was in this week for my 30K maintenance and all aspects - Gdavidson

Was in this week for my 30K maintenance and all aspects of the appointment were efficiently well handled from scheduling to pick up. Paloma and the service tech kept me posted throughout the process. Well don as always. 5 STARS!

On June 13, 2024 I had taken my Kia 2013 shortage for a - Leona

On June 13, 2024 I had taken my Kia 2013 shortage for a recall service, I had the pleasure of Pamela caring for my needs. Pamela showed such an awesome interest in caring for my needs. Pamela showed such a pleasant professional attitude. I was Well pleased with the service she displayed! On a scale of 1-10, ten being the highest I would give Pamela a 10 across the board. Keep up the good work Pam. God bless your great work and amazing personality. Pamela has truly represented Kia, and is an asset to Kia Evans establishment.. Thank you Kia for such excellent and caring service from a devoted employee.. sincerely, Leona Ferrand “Customer”

Quick and courteous service. - Whearn1

Quick and courteous service. Would recommend this dealer to friends and family. Would also consider for new purchase.

Very professional and kind - Jimmy#

We were first greeted with a big smile and hand shake. Our sales person , Rufus Royal was very informative and answered all question we had. We will definitely be back.

I carried my Rogue in for my first oil change and tire - josephfloyd13

I carried my Rogue in for my first oil change and tire rotation. It was a great experience. Trina Whitten told me that I needed the service and my service advisor Tripp Harper treated me like a valued customer. The service was handled very fast. I highly recommend getting service at ALM Nissan Newnan.

Wonderful and friendly people are the folks at RLM. They... - davisaprilm

Wonderful and friendly people are the folks at RLM. They were very helpful and looked out for your best interest when purchasing a car. I would highly recommend them to anyone looking to buy a used luxury car. Mike Freeman was a wonderful salesperson and great to work with.