Five Star Chevrolet Cadillac Buick GMC - Service Center

Outstanding Job at Fivestar GMC. Tony took care of the process and kept me informed from start to finish. Smooth team of professionals at this place. All go get you a GMC at Fivestar Tony took care of the process and kept me informed from start to finish. Smooth team of professionals at this place. All go get you a GMC at Fivestar you will not be disappointed. More

I brought my vehicle in and paid $200+ for a diagnostic test and was given a quote for over $4000 in repairs. I then took my vehicle to another shop for a second inspection and paid for another diagnostic test and was given a quote for over $4000 in repairs. I then took my vehicle to another shop for a second inspection and paid for another diagnostic test and was told there was not a single thing wrong with my vehicle. So very disappointed with the dishonesty at the dealership. More

I had the occasion (for the 2nd time) to have Eric Daniels as a Service Advisor on December 23, 2023. I brought my vehicle in to have an oil change, but after speaking with Eric, I decided to have t Daniels as a Service Advisor on December 23, 2023. I brought my vehicle in to have an oil change, but after speaking with Eric, I decided to have the full service he recommended. I found Eric to have great polished people skills, he communicates effectively, and has a very professional demeanor. He took the time to check in with me frequently to let me know the progress of the service. When the service was complete, he explained in detail all of the items that had been serviced. If the occasion ever became necessary, I would highly recommend him to all of my family and friends. More

There are 2 ladies I'd like to brag about, Casey and Jenn. These two went above and beyond to help me with my truck being serviced. My truck was in the shop over 5 weeks and the lack of communication fr Jenn. These two went above and beyond to help me with my truck being serviced. My truck was in the shop over 5 weeks and the lack of communication from the service department is something else. Casey put me in touch with Jenn and the ball started moving. Within 3 days of Jenn looking into the issue my truck was fixed. THANK YOU JENN and CASEY for a job well done!!!!! More

The service staff at Five Star Chevrolet are very knowledgeable and professional . They provided a detailed explanation of repairs and the services completed. knowledgeable and professional . They provided a detailed explanation of repairs and the services completed. More

I ordered and bought my 2011 Camaro from Five Star back in 2010, and trust their service department 100% for all of my repair needs. in 2010, and trust their service department 100% for all of my repair needs. More

Brought our truck in on DEC 30th, our vacumm pump went out when we were on the highway. We were able to control truck to a stop and avoid accidents or killing someone. The part was under warranty and they out when we were on the highway. We were able to control truck to a stop and avoid accidents or killing someone. The part was under warranty and they charged for parts and labor that should have been covered. When I questioned them the service dept told me to call GMC and they would refund us. I have been to two other Sevice GMC dealers and they said that all of this should have been covered. They refuse to refund us the $1,300.00. HORRIBLE More

Took truck in for an oil change and all the oil ended up in my driveway. They stated employee didn’t tighten oil filter. Pretty pathetic for a “certified” service center in my driveway. They stated employee didn’t tighten oil filter. Pretty pathetic for a “certified” service center More

My name is Janis Spears, I recently took my 2020 equinox in for it's 2nd oil change and I and decided to upgrade my car to the next level above my current equinox. I had seen an advertisement about their e in for it's 2nd oil change and I and decided to upgrade my car to the next level above my current equinox. I had seen an advertisement about their exchange program. I was helped by John McCaughan. I would like to say that he was so helpful with the entire process. He was very professional and helped me throughout the entire process. Also, when I got to the finance department the gentleman who processed my financing was also very helpful and professional. I am a repeat customer and have bought 2 cars and 1 truck at the dealership over the past 10 years or so. I couldn't be happier with them and will recommend 5 Star to everyone I know who might be looking at a new car. Jan Spears More

Reggie Mills and Jason listened as I explained what I needed in a truck. They went above and beyond and found exactly what I wanted and more! Not only did they find the perfect truck, they had it deliv needed in a truck. They went above and beyond and found exactly what I wanted and more! Not only did they find the perfect truck, they had it delivered so I wouldn't have to drive hours to get it. They were very professional, patient, and rendered excellent customer service. Thank you for helping me live out one of my dreams! You guys are the best!!! I will definitely recommend Five Star to everyone I know looking for a new vehicle. More