156 Georgia Ford Service Centers

I been dealing with JCLEWIS for years now and have never - Shawn E Dowd

I been dealing with JCLEWIS for years now and have never had a bad experience with anything. I wouldn’t deal with or buy from any other Dealership, The staff has always been a pleasure to work with.

Very clean service area, customer service reps were very - Katduke

Very clean service area, customer service reps were very very accommodating and professional! Communication was excellent!

The personnel are always helpful and friendly. - Merka17

The personnel are always helpful and friendly. I have been dealing with Akins Ford for 19 years. My family has purchased 10 vehicles from them and would no trade either any other dealer. The service is top knotch.

Customer service has greatly improved! - kasper1377

Customer service has greatly improved! Everything went smoothly from scheduling service to pick up. Service coordinator Morgan kept me informed of progress on my car. Great experience

The way they have the service advisor set up is a big - roger

The way they have the service advisor set up is a big improvement over the normal set up. Also, Kelsey is fantastic. Everything goes smoothly when I go here.

I was passing thru Atlanta while driving to Alabama, and - Staci wilson

I was passing thru Atlanta while driving to Alabama, and my truck broke down. They went above and beyond to get me fixed up and back on the road. Bennie was kind and gracious and took great care of me!

That Thomasville Ford offered at home oil change and - laura-leonard

That Thomasville Ford offered at home oil change and check up was a pleasant surprise. That made it possible for this senior to stay at home on a cold winter day.

*God blessed me, . - dafilippone

*God blessed me, ...I survived a 1-3-2025 car accident. * My husband & I bought a new 2015 Lincoln Navigator and it was beautifully kept. Very comfortable for long trips and in excellent condition. (Lincoln was unrepairable) *We decided to get a new 2024 Lincoln Navigator Reserve 4x4, Infinite Black on Black as before but this time it had more bells & whistles. We included & bought the Premium Care Extended service plans. * Well on our first trip out of town (2-3-2025) was well over 4000 miles and first day on the road a rock flew right into our new windshield and cracked continued across the front from drivers side to passenger side for the entire vacation. So...When we returned from our trip, Allan Vigil Ford Lincoln loaned us a new loaner car, until the repairs were completed, plus change oil & tire rotation on our car. I live nearly an hours drive away and service driver dropped off loaner at my house. Needed that loaner to see doctors and other appointments during those days. I am very pleased that Jennifer took care of us. Thank you Nothing beats great customer service, no matter what year it is.

When compared to the competition, there is NO - The Red Neck

When compared to the competition, there is NO competition. I have never done business with a better dealership than Pioneer Ford. All my Ford friends agree, Pioneer Ford is the best dealership, Pioneer Ford is the ONLY dealership where I take my rolling stock for maintenance or repairs.

Good experience. - DonnaB

Good experience. Courteous service advisor who kept me informed and explained things well. Used shuttle service & driver was friendly. Only issue is that parts are not available for a recall which is causing one of my issues.

I used Fayetteville Ford's mobile service today for an - dsr524

I used Fayetteville Ford's mobile service today for an oil change. Great service! Fayetteville Ford management communicated with me who would be coming out, the time, and type of vehicle they would be arriving in. The technicians showed up on time, were polite and professional. Asked permission to do the oil change where the car was parked. They listened to my requests and acknowledged what they found afterward. I didn't have to take time off of work or out of my day off to sit in the service department waiting room. I will definitely use this service again.

I had a issue with my truck of 14 years and they were - alex_mclean

I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.

I'll be going back again to JC Lewis for Sales and - Jchandler

I'll be going back again to JC Lewis for Sales and Service needs, not because they re always perfect, but because of how they responded when they didn't get it right the first time. I have to get special credit to Jeana, who not only sold us a new truck (which was a very good experience), but also paid attention when our service experience on another Ford F-150 was less than ideal. I'll also give kudos to a service department that takes ownership when they get it wrong and make no excuses. Back to Jeana... I appreciate that she took the initiative to reach out and make sure we were left feeling good about our overall experience, which went far beyond what she had to do in just selling us a truck. Integrity matters, and I experienced that first hand with her.

Terrible service even worse customer service. - justinkmay

Terrible service even worse customer service. 2020 Ford ecosport took in for engine failure due to recall. Was told it would take months with no loaner available. So bought a new truck just for them to fix it the next week. Then the job was rushed or technician just didn't care. Took it back today to show them the multiple bolts left out which technician said oh I can get bolts and put there. Decorate trim that was over engine gone and all they could say is we don't have it. Huh well it was there when I originally brought the car in. So either you didn't care enough to put it back on misplaced it But the kicker is the technician broke the headlight assembly. I know they did because a different dealership broke the other side and owned up to it and replaced it. So I have looked at both headlights every time I take it in for service to make sure it didn't happen again. But the technician just says oh I didn't break that. Uh yeah you did. He then proceeds to start cussing at me in front of Tom a service sales man and the service manager. How can a service manager allow an employee to cuss at a customer directly in front on him and not say anything. Crazy Then take the technician side when clearly bolts were left out. That alone tells you he didn't do his job correctly. But if the technician was going to own up to breaking the headlight then he would have before even giving the vehicle back so it could have been fixed. Obviously the technician is going to say he didn't break it. Just going to say do you have a picture of before. So I am supposed to take a picture of every inch of my car before dropping off to prove you messed something up. All of this is just terrible. The recall not fixed in a timely manner, no loaner, no appropriate time line of fixing, leaving obvious bolts out, not reinstalling engine wire cover trim, breaking headlight assembly. Breaking the assembly is one thing. Difference of opinion whether he broke it or not. Ok But the obvious bolts missing on parts he worked on. How can you say he didn't do that. And if his work is bad enough that he leaves obvious bolts out how can you trust that he didn't break the headlight when I know for a fact he did. But to just tell me to leave after pointing everything out and his technician actually cussing at me in front of him and Tom. Like what kind of service manager is that. He should have addressed his employee cussing at a customer and at the very least made someone put in the obvious missing bolts and finding out what happened to the engine cover. Again though I know they broke the light. Like 100 percent positive because already went thru it on the other side with Waynesboro dealership who owned up to it and fixed the side they broke. But this dealership just takes whatever the technician said to be true. Guarantee if they were to look at cameras of him working on my vehicle they would see when he broke it. Just like the Waynesboro dealership did. Tom is ok but that technician and service manager should both be fired over their customer service and how they handle complaints. How can you tell a customer to just leave when at the very least the bolts are missing. The. To add the ticket showed a multi point inspection that obviously they didn't do cause one of the tires had a lower pressure warning on the dash when picked up

Very friendly and clean and I will tell my friends about - ADIXON581

Very friendly and clean and I will tell my friends about J.C.Lewis Ford Hinesville

Dealership is always clean and very inviting. - debbimck

Dealership is always clean and very inviting. All the people are very knowledgeable and helpful especially Bill Montooth.

I dropped off my Ford for service 2 weeks ago. - Stephan Roth

I dropped off my Ford for service 2 weeks ago. I've called more than 10 times trying to get some status on the car, but never a response. I've left many voicemails over the last week with Luis Hernandez, my service advisor, and he hasn't returned a single call. The customer service is truly horrible.

Billy Dale is a great advisor and knows what best for his - Angel

Billy Dale is a great advisor and knows what best for his customers I’m very grateful for him to Introduce me to this new program that ford rolled out the sunbit program it’s helps people like me get work done on their car without paying the full amount during your time of service which you can pay over time that’s what I like so Billy Dale Thanks again for your support and help on servicing my car here at Athens Ford.

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

I bought a brand new Brono a few months ago. - Acagle19

I bought a brand new Brono a few months ago. I got rear-ended in said Bronco a few weeks ago. Got everything sorted with other party's insurance and got the money, so I decided to go to the Dealership's body shop. They had my car for 2 days before the body shop manager called me to tell me there was a huge dent in the car that no one saw (me, my husband, nor insurance estimator) and that they were submitting a supplement based on that. The next day, I felt uneasy about this "huge" dent no one seemed to see, so I requested a photo of said dent and any supplementation paperwork from the manager. The dent turned into a small dent that was not visible, so he would, "try" to get me a photo. The manager also confirmed this "damage" had absolutely nothing to do with the accident I was involved in, but he would "try to get it covered anyways," which sounded super odd to me. I was then quoted 12 business days AFTER the supplement was approved or denied. I have very minimal bumper damage and a scratch on the back door. I received a finite payment for the rental, which 3 actual weeks would absolutely exceed the funds I was given. I went all day without receiving any documentation and after feeling more uneasy, I requested to pick my car up. I cannot afford a rental car for 3 weeks. When I requested to get my car, the body shop manager said he will, "Put back on what he could," I asked what that meant, and they confirmed they broke cosmetic pieces on my car and that was submitted in the supplement. Which is fine - I'm sure pieces break in those scenarios taking cars apart, but to not tell me? When I finally got the car, the dent was almost invisible to the naked eye and not in any area even close to the accident that happened. I would have appreciated me being informed of the damage of the broken pieces and that there was a supplement enacted due to that. It almost feels as if a totally unrelated almost invisible dent may have been a cover for the broken pieces, I can't say for sure, but I do know I would have never found out about the pieces being broken had I not picked my vehicle up. I requested the cost of the rental car I had for 3 days be covered. Why? Because the dealership broke pieces off my car, so the car would have to sit there many more days for the supplement to be approved or denied. That was not any incurred expense I would have caused. I emailed Matt, the sales manager, and the president of the company on a Friday. I had to circle back Tuesday morning after hearing nothing. Matt basically told me to kick rocks in the following emails and they would unequivocally NOT be comping the rental for 3 days. He says this is "normal process," for a body shop manager to try and milk more money from the insurance company and push the cost onto the consumer. I wish I had known how they resolved issues with customers before I bought the car there. I will not be returning, nor will I buy any more vehicles from this dealership.

I recently purchased a 2019 Cadillac XT4 from North - Turtle lover

I recently purchased a 2019 Cadillac XT4 from North Georgia Ford. Not only did a get a really fair deal, I had requested their Service Department to completely go over the vehicle and make sure everything was in great condition BEFORE I picked it up. Their Service Advisors were very polite and fully understood my concerns. Even though the vehicle had low mileage, I travel a lot in the mountains and must have a dependable vehicle. The services they provided was quite professional, and thorough. I would definitely purchase another car at this dealership and will plan to have all my service work performed there....

Another great service experience - Mike Mathis

Just had my 2015 F-150 Lariat serviced and asked that two issues (water accumulating in a rear door and an intermittent beeping sound) with the truck be looked into. My truck was ready early and they corrected both issues for me. The beeping sound had been a annoyance for me and it turned out to be coming from an after-market monitoring device which I had canceled the service for, but I had forgotten to remove the device. Their technician drove the truck and figured out what was causing the beeping sound!!! I am one HAPPY CAMPER!!!