157 Georgia Ford Service Centers

Awesome customer service always giving updates if your - Victorolan69

Awesome customer service always giving updates if your vehicle needs anything else. The way the dealship conducts it's inspection is awesome with videos and update on text or email.

Considering I have only dealt with this dealership twice, - Wcmaraccini

Considering I have only dealt with this dealership twice, purchasing my vehicle and having one minor cosmetic repair, I am very pleased with the service I’ve received. The people there are very friendly, kind and helpful. They had the vehicle I was looking for on their lot and gave me a deal that I was very pleased with. As for the minor cosmetic repair I needed, the service department was very helpful and made the repair without an issue.

Customer service has greatly improved! - kasper1377

Customer service has greatly improved! Everything went smoothly from scheduling service to pick up. Service coordinator Morgan kept me informed of progress on my car. Great experience

Very courteous staff! - tankard-caveman6f

Very courteous staff! Work completed on time and at a decent rate! Would recommend them highly

I'm very professional. - Patrick716129

I'm very professional. Excellent customer service, very informative, concerning customer need timely work and keeping the customer informed as we wait and go through the process of getting the work done.

This was my first time using this dealership. - Paul Stokes

This was my first time using this dealership. Ms Tonya Swaim was amazing and very helpful. I will continue to use this dealership. Paul Stokes

That Thomasville Ford offered at home oil change and - laura-leonard

That Thomasville Ford offered at home oil change and check up was a pleasant surprise. That made it possible for this senior to stay at home on a cold winter day.

When compared to the competition, there is NO - The Red Neck

When compared to the competition, there is NO competition. I have never done business with a better dealership than Pioneer Ford. All my Ford friends agree, Pioneer Ford is the best dealership, Pioneer Ford is the ONLY dealership where I take my rolling stock for maintenance or repairs.

Good experience. - DonnaB

Good experience. Courteous service advisor who kept me informed and explained things well. Used shuttle service & driver was friendly. Only issue is that parts are not available for a recall which is causing one of my issues.

I used Fayetteville Ford's mobile service today for an - dsr524

I used Fayetteville Ford's mobile service today for an oil change. Great service! Fayetteville Ford management communicated with me who would be coming out, the time, and type of vehicle they would be arriving in. The technicians showed up on time, were polite and professional. Asked permission to do the oil change where the car was parked. They listened to my requests and acknowledged what they found afterward. I didn't have to take time off of work or out of my day off to sit in the service department waiting room. I will definitely use this service again.

I had a issue with my truck of 14 years and they were - alex_mclean

I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.

I'll be going back again to JC Lewis for Sales and - Jchandler

I'll be going back again to JC Lewis for Sales and Service needs, not because they re always perfect, but because of how they responded when they didn't get it right the first time. I have to get special credit to Jeana, who not only sold us a new truck (which was a very good experience), but also paid attention when our service experience on another Ford F-150 was less than ideal. I'll also give kudos to a service department that takes ownership when they get it wrong and make no excuses. Back to Jeana... I appreciate that she took the initiative to reach out and make sure we were left feeling good about our overall experience, which went far beyond what she had to do in just selling us a truck. Integrity matters, and I experienced that first hand with her.

Made an appointment to have my door lock on my 2020 F150 - rocquedma

Made an appointment to have my door lock on my 2020 F150 checked as it wound not lock or unlock on passenger front. They called and said it was fixed.changed some settings. Picked up the vehicle and still had the same issue. Didn't even check the reason it was brought in. Told me they would pick it up and get it fixed on the following Friday. Get a text on Friday telling me they could not get to it. Made another appointment for the following Monday. Took it in and was told the warranty company was closed and it was going to be a 195.00 diagnostic fee and 700 plus to fix if it was the actuator. All I have gotten was a runaround. This is the worst service I have ever received from a dealership. I will no longer purchase Fords again.

Very friendly and clean and I will tell my friends about - ADIXON581

Very friendly and clean and I will tell my friends about J.C.Lewis Ford Hinesville

Dealership is always clean and very inviting. - debbimck

Dealership is always clean and very inviting. All the people are very knowledgeable and helpful especially Bill Montooth.

I dropped off my Ford for service 2 weeks ago. - Stephan Roth

I dropped off my Ford for service 2 weeks ago. I've called more than 10 times trying to get some status on the car, but never a response. I've left many voicemails over the last week with Luis Hernandez, my service advisor, and he hasn't returned a single call. The customer service is truly horrible.

Billy Dale is a great advisor and knows what best for his - Angel

Billy Dale is a great advisor and knows what best for his customers I’m very grateful for him to Introduce me to this new program that ford rolled out the sunbit program it’s helps people like me get work done on their car without paying the full amount during your time of service which you can pay over time that’s what I like so Billy Dale Thanks again for your support and help on servicing my car here at Athens Ford.

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

I bought a brand new Brono a few months ago. - Acagle19

I bought a brand new Brono a few months ago. I got rear-ended in said Bronco a few weeks ago. Got everything sorted with other party's insurance and got the money, so I decided to go to the Dealership's body shop. They had my car for 2 days before the body shop manager called me to tell me there was a huge dent in the car that no one saw (me, my husband, nor insurance estimator) and that they were submitting a supplement based on that. The next day, I felt uneasy about this "huge" dent no one seemed to see, so I requested a photo of said dent and any supplementation paperwork from the manager. The dent turned into a small dent that was not visible, so he would, "try" to get me a photo. The manager also confirmed this "damage" had absolutely nothing to do with the accident I was involved in, but he would "try to get it covered anyways," which sounded super odd to me. I was then quoted 12 business days AFTER the supplement was approved or denied. I have very minimal bumper damage and a scratch on the back door. I received a finite payment for the rental, which 3 actual weeks would absolutely exceed the funds I was given. I went all day without receiving any documentation and after feeling more uneasy, I requested to pick my car up. I cannot afford a rental car for 3 weeks. When I requested to get my car, the body shop manager said he will, "Put back on what he could," I asked what that meant, and they confirmed they broke cosmetic pieces on my car and that was submitted in the supplement. Which is fine - I'm sure pieces break in those scenarios taking cars apart, but to not tell me? When I finally got the car, the dent was almost invisible to the naked eye and not in any area even close to the accident that happened. I would have appreciated me being informed of the damage of the broken pieces and that there was a supplement enacted due to that. It almost feels as if a totally unrelated almost invisible dent may have been a cover for the broken pieces, I can't say for sure, but I do know I would have never found out about the pieces being broken had I not picked my vehicle up. I requested the cost of the rental car I had for 3 days be covered. Why? Because the dealership broke pieces off my car, so the car would have to sit there many more days for the supplement to be approved or denied. That was not any incurred expense I would have caused. I emailed Matt, the sales manager, and the president of the company on a Friday. I had to circle back Tuesday morning after hearing nothing. Matt basically told me to kick rocks in the following emails and they would unequivocally NOT be comping the rental for 3 days. He says this is "normal process," for a body shop manager to try and milk more money from the insurance company and push the cost onto the consumer. I wish I had known how they resolved issues with customers before I bought the car there. I will not be returning, nor will I buy any more vehicles from this dealership.

I recently purchased a 2019 Cadillac XT4 from North - Turtle lover

I recently purchased a 2019 Cadillac XT4 from North Georgia Ford. Not only did a get a really fair deal, I had requested their Service Department to completely go over the vehicle and make sure everything was in great condition BEFORE I picked it up. Their Service Advisors were very polite and fully understood my concerns. Even though the vehicle had low mileage, I travel a lot in the mountains and must have a dependable vehicle. The services they provided was quite professional, and thorough. I would definitely purchase another car at this dealership and will plan to have all my service work performed there....

Another great service experience - Mike Mathis

Just had my 2015 F-150 Lariat serviced and asked that two issues (water accumulating in a rear door and an intermittent beeping sound) with the truck be looked into. My truck was ready early and they corrected both issues for me. The beeping sound had been a annoyance for me and it turned out to be coming from an after-market monitoring device which I had canceled the service for, but I had forgotten to remove the device. Their technician drove the truck and figured out what was causing the beeping sound!!! I am one HAPPY CAMPER!!!