60 Georgia Lincoln Service Centers

Details - Yviecepope10

Everything looks good and they worked very hard, I approved their service and work, job well done!!! Thank you so much!!! We are very pleased and happy for your service!!!

wow! - brad.walser.bw

wow! what a nice facility. The staff is very professional and knowledgeable. They have rental cars on site!

Happy Service - Liz

During this time of unrest I wasn't sure what to expect. However, I was given the excellent experience I have always received. Thank You!

Got the job done - NicoleDuBose

I needed a tire and fast. Hiram (hope I spelled it right) helped me out and didn't pressure me into anything. Replaced my tire and put it on in under a hour at a good price. Found this place when I searched tires buckhead and the reviews sounded good so I thought I'd try them. Glad I did, thanks.

Do not take your vehicle here for service of any kind - kdspringtime

Do not take your vehicle here for service of any kind whatsoever for any reason. Go anywhere else, pay any amount. Nothing is worth the service here. The whole operation is worse than any thing you have experienced before. Starting with the GM, the service manager, the service advisors and the techs. Incompetence and horrible customer service doesn’t even describe what you will experience here. This is the worst run operation I have ever seen. They couldn’t deliver a pizza. Let alone a basic oil change and heaven forbid you have any engine work needed or anything else that might require a 5th grader to actually do repair work. Do it yourself if you have too. Even if you don’t know anything about cars, you’ll be better off. Please just trust this review. If you read this review and go there anyway do not say no one ever told you. I will never buy a truck here or go here again and I promise you, they don’t even care.

Great sales and service departments. Would highly... - David

Great sales and service departments. Would highly recommend to anyone.

If I could give zero stars I most definitely would. - KristalinaJohnson

If I could give zero stars I most definitely would. I have a 2019 Fusion and it had a really bad rattle at idle but would dissipate once in higher RPMs. It did this for about 2 months (keep in mind I have been driving it back and forth to work every day in Atlanta) before I decided to take it to the Ford "professionals" to have it diagnosed. I DROVE my car to the dealership and dropped it off 03/28/2023, the next day 03/29/2023 Veronica called me and told me they had diagnosed my car and that I would need a long block because I slung a rod. I rebutted this with its next to nearly impossible that I slung a rod. I went back and forth with the Service Department for 2 days asking for a further inspection to finally be told by the Service Manager Mandy that "something was rolling around in the bottom of my engine and they would have to break it down past failure to tell me what it was". Once again not likely. The quote stated that the technician started the car and turned it on and off 3 times and this is how Mike Patton deemed I needed a long block, seems pretty casual to me. A 10K quote was written and provided to me. I decided to pick up my car and take it to another shop for a 2nd opinion. I paid the $150 diagnostic fee; even though there was no "diagnosing" completed. The next day my car was diagnosed and I had a cracked flexplate (which by the way is a very common problem in the 1.5L and 2L engines that Ford produces), I moved forward with the repairs at that shop and in 4 days had my car back and running as it should have been. I reached back out to Mike Patton for a refund of the "diagnostic charges" and was asked to bring my car by for an inspection. Fine, I took my car yesterday 04/11/2023 WITH the broken flexplate in my hand- the Service Manager Mandy argued with me about that repairing my car in front of 3 employees and another customer. The foreman went out and inspected and the car was in fact repaired. So not only did Mike Patton misdiagnose my car BY A LONG SHOT, they never had the common decency to apologize. Had I moved forward with a long block I would have received my car back with the same issue. My question is what then? More money to fix the actual problem? Or would have Mike Patton seen that plate when replacing the engine and not said a word? They have lost all confidence in me as a future customer, I wouldn't let them put air in my bicycle tires. From the top (Brian Patton) to the technician (Brandon Vernadoe) that diagnosed my car the only apology that was given was from the Foreman (Shawn). Mandy clearly has no mechanical experience and could not challenge her technicians enough to know that my car DID NOT need an engine. I have been in the dealership industry since high school and this behavior is completely unacceptable in my opinion. Mike Patton Service Department really is a joke. Please beware with bringing your car here for anything other than an oil change.

I have had 3 Lincolns from Pugmire Lincoln and they are a - Jackdb52

I have had 3 Lincolns from Pugmire Lincoln and they are a really fine dealership. I drove my Corsair in for a scheduled service an entire day early!!! Bernard Wingard and Bob Heinze worked my service in the same day and rather quickly. I didn't have to wait too long. I have had excellent service from the Pugmire service department over 3 vehicles. Bernard and Bob are great service guys. JackDB

Left with more issue than I went in with - de.craig

Friday I took my car in for an alignment and oil change then traction control lights came on that evening which was concerning. The next Monday, I took my vehicle back because the alignment was not correct and the warning lights remained on. These issues were blamed on a missing engine mount bolt, which I do appreciate them noticing (although this has caused no issues in 2 years). I then took my vehicle back that Thursday and the bolts were installed and the alignment was somewhat corrected, but I was told the warning lights were on because the steering angle sensor needed to be replaced (a $1300 service estimate). I returned home and did some research on this issue. Within 30 minutes, I found that the steering angle sensor needed to be reset which is a common problem after alignments. I fixed this issue on my own without a $1300 repair which was completely unnecessary.

Service department was terrible they spilt oil all over - dstreetman

Service department was terrible they spilt oil all over my engine and then on the way home home it got all over my vehicle. They took my vehicle back the next day to clean it and it is still a mess they didn't clean anything. It is evident that they don't care about your investment because you spend 50 to 60 thousand so now that they have your money they could care less about helping you keep it appropriately maintained! They didn't even fill the oil completely so be aware! They should fix the problem that THEY created!!! If I was their boss they would all have been terminated immediately!!!!

There was zero pressure and lots of helpful information. - Victor

There was zero pressure and lots of helpful information.. Rameez arranged. our appointment and was very friendly and knowledgeable. He walked us through all of the steps with our new Tesla. We recommend world auto unreservedly.