105 Georgia Ram Service Centers

Q is the greatest! - Bluerose301

Q is the greatest! He is passionate about his job and will have you finding in what you want for a reasonable rate!

Happy coincidences is what the dealership called the oil - Disappointedchallengerowner

Happy coincidences is what the dealership called the oil filter housing failure 3 days after an oil change and a clip not being attached properly on the fuel line 5 days after the oil filter housing replacement and deep cleaning of the underside of my car after the oil leak that caused my car to break down and spew fuel from underneath my car. They tried to convince me there is no way they were responsible for these problems and they tried to tell me Firestone was not a reputable repair shop the day after my car broke down on the side of the road (that’s how long it took them to answer my phone calls and emails…the next day) and they would not have paid for the 34 mile tow to keep giving them more opportunities not to end on a bad note. They probably won’t reimburse me for my last prepaid oil change, but I will never go back to Mountain View Chrysler Dodge Jeep Ram in Ringgold, Georgia. While I might not be able to prove they were the reason for these failures, I can’t afford to keep paying them for chances to prove that they were not. They insulted us, made my wife cry, then had us sit in the lobby for 30 mins why the General Manager, Service Manager, and service member who insulted us tried to figure out how to try and make us happy and keep giving them our business, it almost worked till my car started spewing fuel which could have caused a fire and would have totaled my car or worse, and left me standing on the side of the road. Conner was the only bright spot in that service department and he’s the youngest member of the service team. Firestone repaired my car by 9am this morning after dropping it off 30 mins before closing. The dealership had my car from 45 mins before closing on a Tuesday night and I did not have it back till Thursday morning after calling them over 10 times Thursday morning with no return calls, only a text saying it was ready and they over charged our checking account over the weekend and had to refund us but not before putting us in the negative and not being able to pay the auto debits that came out yesterday morning. Hard lesson but one I’m not doomed to repeat.

The customer service was great. - May

The customer service was great. I visited the shop because I accidentally hit a tire along I95 and a bar from the bottom on my vehicle went loose which makes my transport unsafe. Michelle accommodated me well although it was a unscheduled visit and tried to have it done that day before holiday strikes. It was a busy day for them too before 4th of July and their mechanic is packed up. She's so amazing and efficient. Thanks to the shuttle service with Victor and Deanna that is so warm every time I visit the place. Great job Brunswick team!

Awful experience - similar to other reviews here (which I - S. Hill

Awful experience - similar to other reviews here (which I should have read), I bought a truck from this dealership and have had it for 7.5 months, almost 2 of which have been in service. Not only have I had repeated issues with my car, the lack of clarity in service and clear bull-rush sales tactics to try and get customers to buy cars is insurmountable. For example, I noticed something was off on the truck on the lot when test driving, told the salesman I needed that fix in writing to ensure it was addressed. He assured me it would be fixed in 48-72 hours. They had my car for 7 weeks…and only after repeated calls daily did they finally provide any details. Now fast forward 7 months later on a truck with less than 35k miles on it - the engine won’t start so I get it towed in. They tell me everything is covered under warranty, then proceed to hold the car for days, provide little to no updates without me calling repeatedly. I was then asked to approve a diagnostics charge of $190 to determine whether there was something else causing the car to fail when starting. Ok. Then, I get told the following day there is no diagnostics and I am getting asked again to approve another $190 diagnostic, doubling what they’re charging me with zero result and when asking to speak to a manager (nearly 5 times), one never called back. I ended up just picking up my truck without getting it fixed due to frustration. Horrible experience.

Brought my rubicon in for a couple issues and... - mrhowell

Brought my rubicon in for a couple issues and maintenance, and was truly impressed with how good of a job they did. My service rep Josh C was awesome, kept me informed the whole time and was very knowledgeable. Great job!

Service department has had my Chrysler car for service - gru7668

Service department has had my Chrysler car for service for 4 months and still has not fixed the problem! They are still waiting for parts to fix the electrical system so they say. I do not believe they have the expertise to fix the problem. There has been very little communication with us and service level is horrible!

Great Service Experience!!! - babyface

So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

My driver's door key was working fine before repairs. - jgooch99

My driver's door key was working fine before repairs. I was told that they could not repair it.

Vehicle was repaired correctly the first time. - srkupec

Vehicle was repaired correctly the first time. Very happy. Could not get much better than that.

Big shout out too the service department at Calavan.... - Cebruanl

Big shout out too the service department at Calavan. Jensen was very helpful with with diagnosis's with my truck. He was patient with my frustrations, an really tried too save me the most money as possible, the pin down the issues with my vehicle. I would recommend this dealership/service needs too everyone that needs any work done on your vehicle. I can’t thank y’all enough. Very pleased customer.

The good guys at Hoover Dodge helped my son, a student at... - mberti

The good guys at Hoover Dodge helped my son, a student at SCAD get our old and tired Durango get back on the road again. With me in NYC and him in Savannah, their level of attention to repairing the water pump, hoses, etc helped me deal with the anxiety of being nearly 900 miles away and unable to assist. Older vehicles especially, come with surprises--you fix one thing and a couple of days later something else goes wrong. But these guys were sympathetic and caring, got the job done quickly, and charged me fairly. Their explanations and telephone conversations were helpful, professional and considerate in spite of the frustration on both sides. I wholeheartedly recommend this service team and their mechanics behind the scenes. They are capable of handling tough mechanical issues and desperate customers like me who expect everything to be done in a New York minute.

0 * Service - Edwards from Snellville

This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place. Please stay away from this unprofessional and very inconsiderate auto collision place.

Bad Jeep! - M.R.

I've had numerous leak issues with my wife's Jeep. Can't get this resolved. No help once so ever from management! Was bought new from there and only had about 10 months.

very poor csr- i purchased a used vehicle from them in... - starrt62

very poor csr- i purchased a used vehicle from them in Oct 2020. Apparently, they don't mind selling a car, that has recalls on the clutch manual transmission. I live over an hour away, from the dealership that fixes the car. They refused to help tow car. Know im being told, its going to cost over 1100 to fix car, and ive already spent 450 in towing cost. They sold me a Lemon car, and got away with it!

I had my 2020 Dodge Durango towed there so they would be - Cegan86

I had my 2020 Dodge Durango towed there so they would be able to read the codes. I was told the fuel pump sensor malfunctioned and was recalibrated. I asked for the codes and was told there were none that were active. This just makes no sense, they got it working and want me to come get it and that is all of the customer service I will get. Hint taken, I will come get my vehicle that was rigged into working and hope it is able to get me home. Due to this experience, you won't catch me purchasing anything from this dealership.

The service center at Edd Kirby’s is exceptional! - Skipchapman

The service center at Edd Kirby’s is exceptional! I was driving from Illinois to Georgia when I started experiencing problems with my van. Was able to make it to the dealership and Caleb the Service tech got me right in and kept me up to date with parts coming in etc. Caleb went out of his way to make sure my family was taken care of with the right rental car and helped with transferring our luggage into the rental. A+ for Edd’s