1,436 Georgia SRT Service Centers

Service advisor was proficient and very knowledgeable. - yollew2002

Service advisor was proficient and very knowledgeable. I went in for my first oil change. I was in and out in 1 hour. Very excellent service from Orlando.

Got the vehicle oil and tires rotated d plus did from - SGD1957

Got the vehicle oil and tires rotated d plus did from brakes. They were Pretty quick with the service.

Outstanding service each and every time. - hampton7v

Outstanding service each and every time. I am always able to get an appointment when needed. Customer service is always a pleasant experience. Thank you!

We had to take our 2020 Hyundai Palisade back aging fo - andreaperry65

We had to take our 2020 Hyundai Palisade back aging fo the oil consumption and knocking issue again on December 6, 2024. We spoke with Raphel in the service department. We ended up having to leave the vehicle, and they don't have loaners so we had to rent a vehicle at the Enterprise-rent-a-car next door $300.27. We advised them that we had an extended warranty with Triton, but when we called back the said they called but the warranty wasn't covered and it would cos about $350 to $400 to replae the oil gasket housing. I came in and paid the $415.34 on 12/10/2024. We ended up taking the car back to the Hyundai in Kennesaw on 12/23/2024 where we purchased it last October because it was starting the same issues from the previous vist to Terry Reid Hyundai in Cartersville, and they did an inspection and changed the oil free of charge, and the service advisor asked to see our paperwork on where we paid to have this issue repaired, but it was still leaning from the oil gasket housing. They advised us to contact Raphel at Terry Reid, so we called him and put the service advisor on he phone and then he asked to bring the vehicle back in to be inspected. We took the vehicle back on 12/23/24 after the telephone call and then he became ver defensive and said they sealed the gasket, but if you look on the receipt they charged for the part, labor, tax, transaction fee totaling $415.34. Raphel then stated that it would cost an additional $600 to do the repair that we just paid for. We called the extended warranty company and they stated that that part and service is covered under our extended warranty and that they didn't receive a call from Raphel at Tery Reid Hyundai about coverage because they keep a call log for warranty requests and authorization. We called the Terry REid Dealership this morning to speak to the general manager and were told nobody was available and we would have to speak with Raphel. I can honestly say that I have never in my 59 years have ever seen such a clear disregard to other human beings with price gouging in this economy. This dishonesty and disrespet is just wild.

Stuart is the best service adviser ! - lahmcfaddin

Stuart is the best service adviser ! Been going to Audi North Atlanta for years now for all My Audis and they are the best & kid friendly !!! Kenny is also an amazing manager which helps the whole experience!! Highly recommend!!

My car service was done in a hour & a half. - mrs.cdwill

My car service was done in a hour & a half. I was able to schedule another service a day later, which was also in a timely manner. Just remember to bring a jacket while you wait...brrrrr.

The really take care of you with every oil change and - Donna.hetzel1953

The really take care of you with every oil change and tire rotation and unseen problems they are always there for you !

I brought my lease vehicle in for is first scheduled - brazpurchase

I brought my lease vehicle in for is first scheduled checkup and the team was very welcoming and the process was much quicker than anticipated.

I enjoy doing business with this dealership, because - breyon1954

I enjoy doing business with this dealership, because Rachel Smith is always so professional and kind to her customers. Rachel answers all questions and makes sure that her customers are comfortable while waiting for their cars to be serviced. She goes beyond the call of duty. I've been coming to this dealership for seven years and Rachel always greet her customers with a smile.

Took 2 hours to change oil on maintenance program. - PTEL

Took 2 hours to change oil on maintenance program. Everyone went lunch at same time. They call it express????

I don’t know what I would do without the wonderful help - Nylah

I don’t know what I would do without the wonderful help and concern of Senator. He is so honest and looks out for you, I never experienced anything like his honesty and empathy for his clients. He takes his time and shows you about the technology of the car. This is my second Genesis because of him, Thank you so much Senator for your kindness and patience.

They did a great job and teresa was very nice. - rtaylorsedo1

They did a great job and teresa was very nice. She kept us updated on the situation and progress.

Loan Pham did an amazing job keeping us updated on the - Jcastillo

Loan Pham did an amazing job keeping us updated on the repairs to our truck.The repairs were done in a timely manner and we received our truck nice and clean.

My service advisor is Christefer G. - DinaFanzo

My service advisor is Christefer G. & I wanted to take the time to say how grateful I am for him. I have a fantastic experience working with him. incredibly helpful, always keeping me informed throughout the entire process. Communication is  clear, prompt, and consistent—something that makes the entire experience smooth and stress-free. I truly appreciated his professionalism, attention to detail, and willingness to go the extra mile to ensure everything is always handled efficiently. Highly recommend!

That Thomasville Ford offered at home oil change and - laura-leonard

That Thomasville Ford offered at home oil change and check up was a pleasant surprise. That made it possible for this senior to stay at home on a cold winter day.

My service rep, Rahel, was amazing and saved us from - GY8S

My service rep, Rahel, was amazing and saved us from crisis. Phone call at 5:30 Friday, part delivered Saturday morning, work complete by noon.

I have been disappointed in the past service over the - efconway

I have been disappointed in the past service over the years, concerning my Expedition, as well as with my daughter's Escape. On this last visit I arrived at the appointment, early, and checked in. Several days after I picked it up, I got an email that I had missed my appointment???

Always get good service. - Ted

Always get good service. Work is always performed in the time frame stated. The service advisor keeps in touch with you about any additional service that needs to discussed.

I will drive the extra 30 miles out of my way to get all - m36462

I will drive the extra 30 miles out of my way to get all my service at LaGrange Toyota for both our automobiles and I will give them all of my business with regard to the purchase of new Toyotas! I am a former customer that left for a more convenient dealership in Newnan that offered equal service until that Dealership was sold and became unfriendly!

Service did not fix the car as needed for electrical - Tim

Service did not fix the car as needed for electrical problem with the map and entertainment screen. The car was there four business days. Service calls and says it is fixed. I started the car, and the same problem persisted. It shouldn't have been that hard to check it. So, I had to get the car towed to another dealer who can fix it right. Wasted many days on this problem, and now have to start over.

When compared to the competition, there is NO - The Red Neck

When compared to the competition, there is NO competition. I have never done business with a better dealership than Pioneer Ford. All my Ford friends agree, Pioneer Ford is the best dealership, Pioneer Ford is the ONLY dealership where I take my rolling stock for maintenance or repairs.

The people in service are always friendly to us, so I've - CORVETE065

The people in service are always friendly to us, so I've never had a problem with your service department

My go to is Jacquelyn Oliver! - Cellena11

My go to is Jacquelyn Oliver! She has never failed. Always on point and swift. Every time I need her she has been available to assist me. Very knowledgable and proficient. 1 year in! Looking forward to many more rides in my Camry!

Good experience. - DonnaB

Good experience. Courteous service advisor who kept me informed and explained things well. Used shuttle service & driver was friendly. Only issue is that parts are not available for a recall which is causing one of my issues.

Service was dope, staff was nice, and my car is in good - Tj

Service was dope, staff was nice, and my car is in good shape. Definitely would recommend.

Service department was very helpful in setting up an - Jmbrown50233

Service department was very helpful in setting up an appointment and getting my vehicle in on time and getting it out at a reasonable time

Always friendly staff. - WDE25

Always friendly staff. Have bought last two cars here because of customer service in sales and parts and maintenance.

Greg was very helpful and knowledgeable. - midorie7

Greg was very helpful and knowledgeable. He made everything easier and a smooth and seamless transaction. I appreciate his kindness and humor as well.

I had a issue with my truck of 14 years and they were - alex_mclean

I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.

My experience with the sales department was really good - pastorvann61

My experience with the sales department was really good every time I called this service department I get on put on hold or pass around two or three times