McDonough Hyundai - Service Center

I had a good experience working with the service department regarding a recall on my Ionig 5. Jaiden Bond assisted me, and I was impressed with her level of professionalism and care. Myron B. Shockl department regarding a recall on my Ionig 5. Jaiden Bond assisted me, and I was impressed with her level of professionalism and care. Myron B. Shockley the service director was outstanding. I was impressed with the 2025 Disney Edition of the Ioniq 5--so Javon Thomas provided me with a presentation of the vehicle. He did an excellent job. Seriously considering trading in my lease early. The new features on this vehicle are awesome. Steve Cloud, the Finance Manager, explained aspects about my lease that were a concern--and he offered to have me contact him if any other questions. More

Excellent customer service, congenial staff, very clean waiting area. Can't say enough about the dealership. I came here because of bad service at another dealership. On my first visit, Brian Berry sold me waiting area. Can't say enough about the dealership. I came here because of bad service at another dealership. On my first visit, Brian Berry sold me another Hyundai! Best dealership I've ever dealt with and I've owned 17 cars. More

Hey all! We really got taken care of by your guys. High levels of communication and explanation; which is rare nowadays. Our car rides like it's on glass. Tha We really got taken care of by your guys. High levels of communication and explanation; which is rare nowadays. Our car rides like it's on glass. Thanks so much for fixing up our Hyundai! More

Did not let me know what was wrong before fixing car. But GM was very nice and took care of it. Had my car for 8 days But GM was very nice and took care of it. Had my car for 8 days More

Excellent service very helpful and patient. Got me what I needed without any hiccups. Willie Fisher was an amazing salesperson he deserves five stars as well. Got me what I needed without any hiccups. Willie Fisher was an amazing salesperson he deserves five stars as well. More

Prompt and friendly service. Very nice waiting area. Service was finished within the time they promised. Very nice waiting area. Service was finished within the time they promised. More

The customer service is awesome I can’t complain at all I love coming here they make me feel at home love coming here they make me feel at home More

My service person, Kimberly was outstanding! She was prompt, efficient, and caring. I gave the dealership a 4 rating only because I wanted the vehicle driven to determine for sure what was wrong She was prompt, efficient, and caring. I gave the dealership a 4 rating only because I wanted the vehicle driven to determine for sure what was wrong and the Service manager said that the diagnostic was sufficient. That is why we did not consider having it fixed at this location. More

The dealership was very clean. The people were very courteous and nice. I wasn’t there long. I really appreciate the attention they gave me. I will recommend them to anyone. The people were very courteous and nice. I wasn’t there long. I really appreciate the attention they gave me. I will recommend them to anyone. More

I waited for my car to be serviced for over 3 hours. After checking twice to see what was the timeframe would be was told they were waiting on a part. To add insult to injury, I get a text saying my s After checking twice to see what was the timeframe would be was told they were waiting on a part. To add insult to injury, I get a text saying my service was complete. What a joke because I left without any service! I was told I would be contacted when the part came in!! More