12 Hawaii Honda Service Centers

Everyone from sales to parts to cashier is friendly, - Annette

Everyone from sales to parts to cashier is friendly, knowledgeable, and provides great customer service.

Mr. Ron Cassidy's advice made us 'very happy customers'. - yufong808

Review for Mr. Ron Cassidy-Asst. Service Manager- August 30th 2019 from Okoji & Associated Realty, Inc./Robert Castro (RA) and Yu Fong Okoji (PB): Remarkable customer service from Asst service department’s manager Ron at Pacific Honda. He is an excellent communicator as well and easily understandable regarding the situation with our car. Ron also ordered the right part needed and informing us it was needed because of the corrosive effect of the blue particles/powder from the battery area. We appreciate his expertise and excellent service performed from the very first time we worked with him. Ron was very informative and offered a few obliging suggestions to keep my 2015 Honda CRV car at its best for a while until next service. 8) *In the past 12 years plus, we’ve had excellent service in a long period with Honda Windward with Kevin Juan, who left Honda for new venture opportunity; yeah…we’ve felt displeasure to see Kevin Juan, who left-Windward Honda for other opportunity! * 9) This was our company’s first time to bring my 2015 Honda to Pacific Honda to get service. Ron has a good spirit & good character, it was a grand experience on the 30th, we both agents enjoyed Ron’s smiles and enthusiasm on his working area. Oh…in fast fashion and asking Ron if he receive our business card and some of our business’ information about our company, which is ‘to mean our company’s car needs to be in good condition at all time and we glad Ron gave us excellent services. We can feel that he listens to our problems. In one incidence in our conversation, I said to him, ‘saving one soul at a time’, which means he is saving us from ANGUISH STATES OF MIND when our company’s car is not in working states- battery was full of blue dust, and with bubbles around the entire battery’s surface. 10) We’re grateful of his effort along with his team in Pacific Honda in assist us to clean the battery area with the right tool. He also explained a couple possible ways that water could get in there. Either by human error, or mechanical error. He is truly there to save/service our car/public servant. He has a heart of professional business spirit, which is what we need in the situation of in needs to meet our Real Estate businesses’ appointments. Ron is a great advisor to work with and our company highly recommend him at Pacific Honda to our clients, personal friends, relatives, and our business friends. And recommend people to Honda’s selling department business through Ron as well. 11) Finally, my agent Robert Castro and I were very impressed with Ron’s outstanding knowledge of car parts and his team of mechanics at Pacific Honda service department. Ron is an ingenious advisor and we hope to show to the world of his devotion in Pacific Honda. Our company believed he is more than allowable starts we can indicate about him, his working spirit amazingly exalted in our eye, a minimum allowed of five stars are for Ron’s existence on the 30th. 12) Ron and his team of technician in the service department worked tireless-in good working spirit with Ron’ running around, up and down from his highchair sitting, and pushing the cars in and out of services department that is impressive.

Omg! - Unique

Omg!!!!! Where do I start?!!!!! I tell you where with Wade Szameitat!!!!!! He did such an amazing job taking care of my situation. He put me at ease and when he said trust me, he meant it!!!! He made sure I had a way home and promptly called me when my suv was finished. He went above and beyond with AWESOME CUSTOMER SERVICE!!!!! Thank you Wade, you added a new scale to AMAZING CUSTOMER SERVICE!!!!!!

Shayna provided outstanding service and went above and - Candace

Shayna provided outstanding service and went above and beyond to ensure the entire process was seamless. She is charismatic and efficient, warm yet professional. The team completed my car earlier than I expected and did a great job. Tony Honda will now be my go-to for car-maintenance. Thank you Shayna and team!

The service department at Island Honda managed to find - Glenna

The service department at Island Honda managed to find the rattle in my new car after several appointments. Very grateful for the mechanic went the extra mile to find the issue and the team involved.

Great service after 13 years since last new car! - 12345

It's been 13 years since I bought a new car. I don't remember getting this great treatment or great deal. My salesman, Iven, was very experienced and a good salesman. He answered all of our questions and didn't rush us. He made sure we got what we wanted. We got some great military specials too. I would highly recommend this dealership.

I wish I could give a NO STAR rating. - dorothy.wagner.ctr

I wish I could give a NO STAR rating. These guys will sell you a car and later will only give you the WORST customer service for repairs and service. My car had a recall and they told me my car didn't quality! I call Honda USA and they told me absolutely my transmission on my Honda CRV was on recall. Called Tony Honda Hilo again and they said I would have to pay $200 for diagnostics before they could confirm the problem. DO NOT BUY A CAR FROM THIS DEALERSHIP. YOU will regret it.