206 Illinois Ford Service Centers

all i know is that i been ariund and this place is the - bigjeff68

all i know is that i been ariund and this place is the inly one shop i will go to!!! yur mgr dean is awesome!! very knowlegable with parts. very patient and a nice person to do bussiness with.. alot if guys only know wat the computer tells them. this guy dean knows his parts!! and thats all i have to say cuz hes the only one i will deal with.

Excellent service ! - ROMCCARTER

Excellent service !! Drivers are very polite and the pick-up and service is very much appreciated, seeing we only have one car

Everyone at this dealer has been wonderful! - Sheila H

Everyone at this dealer has been wonderful! The service department has always been superb! Melissa always seems to go the extra step to give great customer service!

Outstanding customer service from their Service Dept! - mpatrick

Outstanding customer service from their Service Dept! They helped ensure that Ford Motor Co honored their drivetrain warranty to replace the transmission on my 2019 Fusion. Furthermore, Ford Motor Co had originally denied my claim for tow truck and rental car expenses because I did not book the reservations through Ford, but Michelle stayed on Ford and got them to reimburse me for both expenses!

Service - SHARIC

I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if you dont have a appointment and you have something going on with your vehicle They have taken the time to take a ride with me to listen to see if they could fiquire it out I have done this 2 times now and both times they knew exactly what is was They have been excellent They are very pleasant and kind I will be going there for many more years

I have worked with Tony for more years than I care to - baines17

I have worked with Tony for more years than I care to admit. He is the best service advisor I have worked with. Tony in my experience is a trusted advisor. He always explains the issue in clear terms, explains the options, and makes sure communication it clear every step of the way.

The Best Ford Dealer and Service Dept in Will County - gmanaka1

The last time I was in for an oil change , the mechanic noticed a slight oil leak on right side of engine. The service writer (Joe Picicci) said he would schedule me to find and repair problem. I was under warranty , and the whole job was taken care of perfectly. I have purchased vehicles and serviced them since 2004 at this dealership. I highly recommend Rod Baker Ford foe service and sales. Greg Griparis

Thank you Jeremy and staff - SaderSal

It is so refreshing to see someone so 'right' for the job. Jeremy is so personable and he and his staff quiickly got us out of a jam as we were WI visitors in IL with a troubled 2016 Outback under warranty. Thank you so much!!

First time for weber ford. - Gravyboat53

First time for weber ford.We will be back.Chad our salesperson was very helpful and informative. He is the person to look for when you visit weber ford for your automotive needs and question.Great guy.

Josh was very prompt. - Schneidja

Josh was very prompt. Very nice.and very knowledgeable. He is definitely an asset to your company. Thank you for sending him.

The tech was amazing and the service gentleman at the - carmmj67899

The tech was amazing and the service gentleman at the front were excellent gave me such information all answered all my questions amazing

Always the best, works with us to help us save money, - rickhefley

Always the best, works with us to help us save money, Great job Steve , Best dealership ever.

The sales team is great. - WilliamDAbed

The sales team is great. Some things about servicing my vehicle I don't understand. I've had two things that needed fixing. It shouldn't because even though it's a 2024. Still is a new vehicle, shouldn't have to be back again in for another problem.

Friendly and fast service. - terry

Friendly and fast service. We were at a horse show down the road when our 1-ton dually would not start. They got us in right away and found one of our batteries was faulty. Completed the warranty work with no waiting or hassle. Highly recommend the service department!

Excellent and quick service on my 2025 Ford bronco sport. - PappasB

Excellent and quick service on my 2025 Ford bronco sport. Schedule the appointment was simple and easy on their website without any issues and all integrated within the Ford mobile app.

Have been customers of Packey Webb for over fifteen - Laura

Have been customers of Packey Webb for over fifteen years. They are very knowledgeable and the Service Team is great. Just worked with Tim and he was completely honest with the work that needed to be done.

Great service. - t.marucco

Great service. Listened to my concerns. Happy to assist. Friendly people. Clean neat store. Nice waiting area.

I can't say enough good things about this dealer! - toddbarrowman74

I can't say enough good things about this dealer! I took my older Mustang in for service, they installed some accessories for me and performed an oil change as well. My car was kept clean while they had it in. Nothing bugs me more than taking a spotless car into a shop and having it returned to me with greasy hand prints or smudges. The tech was very knowledgeable and the advisor, Jeff, was great to work with.

They did the oil change as requested, We have had an - segar123

They did the oil change as requested, We have had an ongoing problem with the escape since we bought it 2 years ago After the car has been sitting when you back up the brakes squeal whether they are wet or not. It has done this since the day we bought it. We have mentioned it several times when serviced and the last time we were in last week they told us it was a problem with the escape. I've had a lot of cars with disc brakes and none have ever done this on a cosistent basis like this. Very disappointed in Roberts Ford.

The staff is very professional. - George

The staff is very professional. They kept me informed on all services I was given and a fair assessment.

The service dept rocks! - 62ajochums

The service dept rocks!!!. I had a service request that was last minute. They worked me in within the hour and allowed me to get going for an out of state, last minute trip. Great job service team and the mechanics that completed the tasks. Very much appreciated!!!! Andy j

Gordon recently helped me with my wiper blades. - Amy M

Gordon recently helped me with my wiper blades. His service was quick and he was very respectful. He showed me how to put them on and was able to answer my questions about potential future services. Thank you Gordon!

They definitely made this an easy process and i couldn’t - Mitsu/forc

They definitely made this an easy process and i couldn’t resist ! this is my 5th car from ford

We always get great, friendly, fast service at Friendly - fleet man

We always get great, friendly, fast service at Friendly Ford and the vehicles are repaired correctly the first time.

Great service always go the extra mile Frank and Mark - jimjobfc12

Great service always go the extra mile Frank and Mark are the best. Will return when I need service.

Service was prompt, professional and courteous. - Ford Escape

Service was prompt, professional and courteous. Everything was explained well and went smoothly. Would recommend

Made car service so easy, everyone was super friendly and - Chunt927

Made car service so easy, everyone was super friendly and seemed very knowledgeable. Would highly recommend

Ford Dealership to get OEM replacement parts for my - MDeubler

Ford Dealership to get OEM replacement parts for my vehicle. I prefer dealing with the people who sell, service and supply parts.

Always exceeds expectations and with a high degree of - Mlbjbaer

Always exceeds expectations and with a high degree of professionalism and courtesy! Always a pleasurable experience!