1,958 Illinois Pontiac/1000 Service Centers

all i know is that i been ariund and this place is the - bigjeff68

all i know is that i been ariund and this place is the inly one shop i will go to!!! yur mgr dean is awesome!! very knowlegable with parts. very patient and a nice person to do bussiness with.. alot if guys only know wat the computer tells them. this guy dean knows his parts!! and thats all i have to say cuz hes the only one i will deal with.

I went to Hawk Nissan because I did not like the attitude - aaronlh75

I went to Hawk Nissan because I did not like the attitude I was given at Gerald Nissan in North Aurora. Andy in Service was absolutely AWESOME!!! He assisted me with everything and was completely open with what was going on with my car and what I had to do. Ultimately I ended up needing a new CVT (under extended warranty) and provided a loaner. I would recommend Hawk Nissan for all of your needs. HIGHLY RECOMMEND!!!😁 I ALMOST wanted to buy the loaner car I drove!!!

Working with the serivce manager Steve Barakat it's was a - Deborahlacy24

Working with the serivce manager Steve Barakat it's was a great experience with a well run shop. See Steve when you go to Cadillac he made my day.

Have a nice waiting area and the gentleman that checked - stitchit5

Have a nice waiting area and the gentleman that checked us in was very nice and courteous

windshield wiper defect - Donna

After buying a Honda FIT I discovered a defect in the windshield wiper. Mike Siddiq was extremely helpful in helping me resolve this as were all involved in the service department. Honest, friendly and very accommodating. Definitely worth the drive to the city to deal with such kind, honest and hard working people!

I have felt that I can trust Ryan and his team to be fair - Shannon

I have felt that I can trust Ryan and his team to be fair and honest. That is of the utmost importance to me. They have shown good communication and provided excellent service.

I always receive excellent customer service whether in - cvwalsh

I always receive excellent customer service whether in Sales or Service. Your service is outstanding!!!

I stopped by for a quick oil change. They got my car... - khloe

I stopped by for a quick oil change. They got my car right in. The service was quick. The waiting room was comfortable. I will be back.

Quality Service - graychevy

My Service Advisor Jeff Weber and the entire service team (Dan) are always helpful on the phone and in person. I have needed to bring my vehicle in for a few days and have helped to provide transportation by shuttle or loaner car each time. If you want experience a service place that cares about the customer, then come to this dealership.

NICE PEOPLE TO WORK WITH; DEALERSHIP IS CLEAN AND - TCROAK

NICE PEOPLE TO WORK WITH; DEALERSHIP IS CLEAN AND EFFICIENT. I FEEL CONFIDENT WHEN I HAVE MY CAR SERVICED HERE

The young man that I spoke to worked with me and not only - omariadams667

The young man that I spoke to worked with me and not only that he only gave me resources to help out with getting a car as well

Very nice dealership, clean, organized and they take care - CJDEMORY@SBCGLOBAL.NET

Very nice dealership, clean, organized and they take care of you Go the extra distance to make things go well!

I have always had my vehicle serviced there. - rfishe01

I have always had my vehicle serviced there. Debbie knows her vehicles inside and out including features and options

I had a problem with the remote start on my car. - Phylliscigrang

I had a problem with the remote start on my car. I called Volkswagen customer service and that had me reinstall the app but it didn't work. They told me it would take 4-21 days to get back to me. I found that unacceptable. So, I called Daniel Sepulveda, who I purchased my car through. He was very gracious to help me and it only took a couple of minutes to get the app working. I'm so glad because the weather has been so cold. Thanks Daniel!

Good service - Megan Q

Although I bought at the other dealership on a day that Kris was off, I wanted to thank him for taking the time to show me around and a couple of cars. Kind guy

Excellent service every time I visit this dealer, - CMILLARD702

Excellent service every time I visit this dealer, everything from service to purchase has been great!

Excellent service ! - ROMCCARTER

Excellent service !! Drivers are very polite and the pick-up and service is very much appreciated, seeing we only have one car

I've been to all three of the Alfa Romeo dealerships in - MattM

I've been to all three of the Alfa Romeo dealerships in the Chicago suburbs for service and this was by far the easiest visit. Kathryn was extremely accommodating, and unlike the other dealer's got me set up with a complimentary Lyft to and from the dealer. She also did not try to upsell me with spark plugs which I had thought I needed. The only odd thing this that there's no actual service lane, but this is to be expected for a very niche brand, and it's really not an issue as Kathryn was very quick to get it processed!