1,956 Illinois Pontiac/1000 Service Centers
Working with the serivce manager Steve Barakat it's was a - Deborahlacy24
Working with the serivce manager Steve Barakat it's was a great experience with a well run shop. See Steve when you go to Cadillac he made my day.
Top Reviewed Service Specialists At This Dealership
Service Consulant
Customer Experience Expert
Have a nice waiting area and the gentleman that checked - stitchit5
Have a nice waiting area and the gentleman that checked us in was very nice and courteous
windshield wiper defect - Donna
After buying a Honda FIT I discovered a defect in the windshield wiper. Mike Siddiq was extremely helpful in helping me resolve this as were all involved in the service department. Honest, friendly and very accommodating. Definitely worth the drive to the city to deal with such kind, honest and hard working people!
I have felt that I can trust Ryan and his team to be fair - Shannon
I have felt that I can trust Ryan and his team to be fair and honest. That is of the utmost importance to me. They have shown good communication and provided excellent service.
Service Advisor
Parts Manager
Parts Assistant
I always receive excellent customer service whether in - cvwalsh
I always receive excellent customer service whether in Sales or Service. Your service is outstanding!!!
I stopped by for a quick oil change. They got my car... - khloe
I stopped by for a quick oil change. They got my car right in. The service was quick. The waiting room was comfortable. I will be back.
Quality Service - graychevy
My Service Advisor Jeff Weber and the entire service team (Dan) are always helpful on the phone and in person. I have needed to bring my vehicle in for a few days and have helped to provide transportation by shuttle or loaner car each time. If you want experience a service place that cares about the customer, then come to this dealership.
The young man that I spoke to worked with me and not only - omariadams667
The young man that I spoke to worked with me and not only that he only gave me resources to help out with getting a car as well
Very nice dealership, clean, organized and they take care - CJDEMORY@SBCGLOBAL.NET
Very nice dealership, clean, organized and they take care of you Go the extra distance to make things go well!
I have always had my vehicle serviced there. - rfishe01
I have always had my vehicle serviced there. Debbie knows her vehicles inside and out including features and options
Service Consultant
Good service - Megan Q
Although I bought at the other dealership on a day that Kris was off, I wanted to thank him for taking the time to show me around and a couple of cars. Kind guy
Excellent service every time I visit this dealer, - CMILLARD702
Excellent service every time I visit this dealer, everything from service to purchase has been great!
Service Manager
Excellent service ! - ROMCCARTER
Excellent service !! Drivers are very polite and the pick-up and service is very much appreciated, seeing we only have one car
I've been to all three of the Alfa Romeo dealerships in - MattM
I've been to all three of the Alfa Romeo dealerships in the Chicago suburbs for service and this was by far the easiest visit. Kathryn was extremely accommodating, and unlike the other dealer's got me set up with a complimentary Lyft to and from the dealer. She also did not try to upsell me with spark plugs which I had thought I needed. The only odd thing this that there's no actual service lane, but this is to be expected for a very niche brand, and it's really not an issue as Kathryn was very quick to get it processed!
Assistant Service Manager
Best service department ever! - hbendler3
Best service department ever!!!! David is always very pleasant to work with and is definitely an asset to the company. I’ve been going there since 2000 and he is an 11 out of 10!!!!
Service Adviser
Key's service has always been top notch. Wayne and Randy... - bartkrebs
Key's service has always been top notch. Wayne and Randy taken great care of us, and Nick from the body shop did a great job. Thanks from all of us.