Chris MCElroy

Followed through on all concerns I had no AC and heard noise. Mac even took car home because they originally couldn't find leak after filling AC, also they couldn't hear noise. He I had no AC and heard noise. Mac even took car home because they originally couldn't find leak after filling AC, also they couldn't hear noise. He was able to hear noise and by morning there was a leak in the AC. He went to all lengths to make sure everything was addressed and also was covered under my extended warranty. Very pleased with how things turned out. Appreciated him taking the extra mile to address things. Sincerely, Linda Krusmark More

Helpful 1

Report | Print

Mac was fantastic My Tahoe was giving me trouble cutting out and was very complicated to find the source of the problem.But Mac kept me informed I had a loaner Tahoe wh My Tahoe was giving me trouble cutting out and was very complicated to find the source of the problem.But Mac kept me informed I had a loaner Tahoe which was great help, service was fantastic and very help full during the time it was in So very very pleased Mac was fantastic!! More

Helpful 0

Report | Print

Mac was amazing. He kept me informed on all the work that was giving done to my car by explaining what was the issue and how long it would take to give everything done. He did an amazing job and I felt confi was giving done to my car by explaining what was the issue and how long it would take to give everything done. He did an amazing job and I felt confident with everything that was getting done thank you so muc. More

Helpful 1

Report | Print

Great service! Chris is very knowledgeable, he knows exactly what is going on with my car. He always recommends the best service for it. If the is no solution for th Chris is very knowledgeable, he knows exactly what is going on with my car. He always recommends the best service for it. If the is no solution for the cars problems, he finds one, you can tell he works closely with the mechanics. More

Helpful 0

Report | Print

Awesome Service and employees Over the past 10 years my Chevy Equinox has had a few mechanical related issues, but because of the great service team at Jennings Chevrolet it still Over the past 10 years my Chevy Equinox has had a few mechanical related issues, but because of the great service team at Jennings Chevrolet it still looks and runs GREAT! Chris MCElroy is a huge reason why I keep going back to Jennings for all of my car service needs. Chris goes the extra mile to make sure that my Equinox is running and performing in tip-top shape. He really know his stuff and he works extra hard to make sure that his customers are happy. Thanks MAC!!! More

Helpful 0

Report | Print

Great Service My suburban had an issue with the rear gate lock. I could not open the rear gate or the rear gate window. This was repaired by another dealership in F My suburban had an issue with the rear gate lock. I could not open the rear gate or the rear gate window. This was repaired by another dealership in Florida. Four month later, I am in the Chicago area and have the same issue. I brought it to Jennings and talk to Mac McElroy. He assured me that if this is the same issue, it will be fixed free of charge and it was. I picked my car next day with working locks and washed. Thank you. More

Helpful 0

Report | Print

I will never deal with Andy Sweiss again I currently have my 2nd lease and now subsequently 3rd lease with Jennings Chevy. Abu is my sales agent and he is great, however the sales manager And I currently have my 2nd lease and now subsequently 3rd lease with Jennings Chevy. Abu is my sales agent and he is great, however the sales manager Andy not so much. After 3 months of being in a loaner due to our 2018 Chevy Traverses engine shutting off and locking the wheel in mid traffic on a very busy road (Harlem Ave) and GM literally having no fix, GM took back the car back I got a new lease and went to pick my new lease up today....after I arrived Andy came outside and said in a cocky tone “you are going to return my loaner like this”..,the loaner needed to be vacuumed their was some errant McDonald’s fries and some tree brush in there (btw I have 3 kids) I then stated I would have no problem going to take the car to get vacuumed and cleaned for him and he said no problem don’t worry about it....the agent who was helping with the delivery of my new vehicle told me that they needed to see me in service....allegedly their was a dent in the car literally the size of a dime considering that they literally dropped off the loaner vehicle at our house at the beginning of this whole headache because the 1st loaner they provided didn’t have captain seats despite them saying they would loan us a car that had the same options as our original traverse, and when the dropped the new loaner at our house my wife literally signed the paperwork at our front door without evening looking at the car there magically is a small ding on the car....I digress anyway while I’m in service they notify me that in addition to paying for the dent I also am being charged a 100 cleaning fee and the service guy stated that Andy specifically told him to charge that...interesting considering I told Andy 10 min prior that I would be more than happy to get the car cleaned and he said no problem....I then went to Andy and have him a mouthful....I have leased for 5 yrs through Jennings and as I said our sales agent Abu is great however Andy and his pompous attitude considering the BS I had to deal with cause Jennings Chevrolet leased me a car that GM had no fix for, paying for a lease I wasn’t driving, having 2 loaners because they lied regarding the 1st one, and saying no problem to my face then behind my back trying to charge me a 100 cleaning fee....I mean if that’s the way you treat loyal customers that’s a problem....Abu is great but unfortunately this will be our last lease with Jennings More

Helpful 4

Report | Print

Great service again I had a tire that needed to be replaced and Chris “Mac” McElroy in the Service Department did a fantastic job. I have a separate insurance package inc I had a tire that needed to be replaced and Chris “Mac” McElroy in the Service Department did a fantastic job. I have a separate insurance package included in my lease and Mac called the company for me to make sure everything was taken care of. He kept me updated throughout the process and made me feel well taken care of. Mac is another great example of the outstanding service I can expect at Jennings. More

Helpful 0

Report | Print

Truth be told Very friendly honest won't try to bait to much my car was bad Mr McElroy could have tried to bait me in to have them fix it but he said it would cost Very friendly honest won't try to bait to much my car was bad Mr McElroy could have tried to bait me in to have them fix it but he said it would cost to much, they get plenty of business so you don't have to worry about scam to many cars great work follow up calls every thing was good More

Helpful 0

Report | Print

service visit Friendly, professional, careful work. Always eager to help. Work done in a timely fashion as agreed. Work done correctly without comebacks. Always ans Friendly, professional, careful work. Always eager to help. Work done in a timely fashion as agreed. Work done correctly without comebacks. Always answer my curious questions about the interconnected systems in my Silverado and Sandy's Cruze. More

Helpful 0

Report | Print