1,956 Illinois Pontiac/1000 Service Centers

They are very attentive to my requests and very prompt to - Marynara Barros

They are very attentive to my requests and very prompt to help and answer to any questions or concerns I have. They are reliable and efficient. Highly recommend!

Rachel is the best! - rachelromaine

Rachel is the best! Wouldn’t go anywhere else! Always friendly stay and great service

I went in for an oil change and tire rotation. - Bruce & Pat

I went in for an oil change and tire rotation. Meet by service agent as soon as I pulled in. He was very neat, polite and ask what service I needed. I had 3 or 4 questions about my new car and I got good straight forward answers. I was in and out in less than 1 hour. Very pleased.

Everyone was extremely lovely, kind, and knew what to do. - Jzc

Everyone was extremely lovely, kind, and knew what to do. The wait wasn’t too long, and they had great beverages and snacks in the lounge.

Always fast reliable service for a fair price and care - d.mehan64

Always fast reliable service for a fair price and care about the safety and reliability of your vehicle.

The dealership was very helpful. - Diane Koviak

The dealership was very helpful. I was wondering with the Auffenberg Jeep dealership who was giving me the run around and Dave Taylor stepped in and fixed my issues ASAP!

They did a great job with the recall on my car. - EJ

They did a great job with the recall on my car. I received updates through the day as I waited for my car.

Great service. - Kstine98

Great service. Easy to schedule. Competitive pricing. Take care of the little things. Highly recommended.

Great customer service by Christine. - Ts

Great customer service by Christine. She was very helpful with all information that was needed.

Incredibly efficient dealership. - Anj

Incredibly efficient dealership. Their new space is clean and spacious which makes waiting more comfortable.

Trish in service at Gerald Subaru is the reason we have - megajetta

Trish in service at Gerald Subaru is the reason we have had such an amazing experience with our outback and are looking to move up into an ascent! She always contacts quickly with updates on timing and any necessary repairs. She’s honest , she knows her stuff and works well even when two kids are hanging on you during pick up !

Got my oil change in great time. - Ruwell2176

Got my oil change in great time. Amanda is excellent to work with. She definitely went above and beyond to help me. Thank you Amanda!

Excellent, speedy service for my 1st diesel oil change. - choco4hire

Excellent, speedy service for my 1st diesel oil change. Amanda exceeded my expectations for vehicle check in and checkout. The person that processed my payment was also very nice. Service took 1 hour which fit my schedule perfectly. Will definitely come back for more services when the time comes. A+++

The service technician, Garrett, did a great job - Saellis1020

The service technician, Garrett, did a great job servicing my car and making sure everything was working properly. He even put my new license plates on for me - something I couldn’t do myself. Much appreciated!

Good dealership, very professional compared to another - mg.ohara00

Good dealership, very professional compared to another Toyota dealership I went to. Bought the car without too much of a hassle and I'm mostly happy with it

Personal interest in the customer is the hallmark of this - whooks888

Personal interest in the customer is the hallmark of this Napleton dealership from the top to and through every employee . Salesman Extraordinaire, Allen Washington and the the Service Department technicians are amazing !

The dealership is good but the staff who handled my 2023 - Razak

The dealership is good but the staff who handled my 2023 car, Eric, I am kind of disappointed because he didn’t bother to call me nor send me a message to tell me my car is ready for pick up.

We have been bringing our family cars to Oak Brook Toyota - Rrbcubs

We have been bringing our family cars to Oak Brook Toyota for over 20 years. We have always dealt with John S in service for honest and friendly service. Quite frankly, we only continue to buy and service our cars at this dealership because of John.

The staff is very professional. - George

The staff is very professional. They kept me informed on all services I was given and a fair assessment.

Previously owned Mercedes. - Dmw

Previously owned Mercedes. Purchased new Subaru in Oct from same dealership. My first routine “maintenance” of Subaru a few weeks ago. As always…Excellent service but at much less cost. I’m a convert to Subaru.

Friendly and courtesy service advisor. - Kkeen

Friendly and courtesy service advisor. Anna was very knowledgeable and helpful. My car was done on schedule. Thanks.

They did the oil change as requested, We have had an - segar123

They did the oil change as requested, We have had an ongoing problem with the escape since we bought it 2 years ago After the car has been sitting when you back up the brakes squeal whether they are wet or not. It has done this since the day we bought it. We have mentioned it several times when serviced and the last time we were in last week they told us it was a problem with the escape. I've had a lot of cars with disc brakes and none have ever done this on a cosistent basis like this. Very disappointed in Roberts Ford.

They definitely made this an easy process and i couldn’t - Mitsu/forc

They definitely made this an easy process and i couldn’t resist ! this is my 5th car from ford

I stopped and brought my car in because I was passing by - Gene

I stopped and brought my car in because I was passing by friendly Ford. They greeted me right away. Everybody was very pleasant and said hello. That passed by. I thought I would have them look over my car because I had taken it to Firestone and they were not sure how to fix my car. Friendly Ford had done a free alignment check as soon as I got in and could address the problem and gave me some direction in which I could go to fix my situation. Eric, Jesse, and Michael in the service department. We're all very helpful. Thank you very much Gene

The service dept rocks! - 62ajochums

The service dept rocks!!!. I had a service request that was last minute. They worked me in within the hour and allowed me to get going for an out of state, last minute trip. Great job service team and the mechanics that completed the tasks. Very much appreciated!!!! Andy j

They always identify a lot of critical items for my car, - zr7

They always identify a lot of critical items for my car, but they don't push too hard on it, and they do provide a Lyft if needed while the car is being serviced to and from the dealership, which is nice

Do not trust this place! - domrabe

Do not trust this place! I was told 24-48 hours for vehicle inspection and they held my car for over 5 days! Its on recording of them guaranteeing by a certain date. Tried to contact multiple times and got no response. This place is very unprofessional.

Sam kept me informed through the whole process. - mjschomer

Sam kept me informed through the whole process. The time promised was very close to the time I got my car back.

Es el peor diller Kia napleton llevo más de 50 días. - Angel Ort

Es el peor diller Kia napleton llevo más de 50 días. Sin mi carro porque no consigue la pieza es un carro nuevo es un Kia sorento 2024 , el personal luis es el peor estuve solicitando el Servicio. Me dijo tardará una semana dos semana después dice esto escaló Se va. A hacer cargo Kia. Después ya ni me contestaban. Tengo las pruebas. Y así me han tenido como pendejo. Y la Última vez me dice que con él no tengo que hablar. Yo le metí a los de Telemundo y voy anterior abogados. Es un carro nuevo pago 943,50 aparte compré dos carros más ahí y de los otro el Kia forte también problema de senador. D ela guía derecha. No compren en este diller. Para cuando quieren vender ay si llaman contestan las llamada pero para corregir un problema d e fábrica. Ya no contesta. Tengo Que ir e estado pagando Aseguranza sin usar el Carro full cover. Pagando car Wash pagando Uber para movilizarme a mi Trabajo porque porque no están capacitado en reparar un problema de fábrica.

Came in for an oil change. - doggiemama23

Came in for an oil change. Service was fast and the staff is very friendly. Prices are reasonable. They even washed my car.