166 Illinois Ram Service Centers

I was happy with my service advisor Steven Morgan for his - Roberto5393

I was happy with my service advisor Steven Morgan for his patience and professionalism. He was able to help me with my car service and was able to get my vehicle out in time for me to be able to work the next day. Thank you!

Dannielle in the service department afforded us the BEST - chrisd1760

Dannielle in the service department afforded us the BEST customer service yesterday! She is so courteous and knowledgeable!

They were very respectful, and timely. - Tkeehler90

They were very respectful, and timely. Didn't feel pressured or time wasted at all.

Made an appointment for an oil change. - dnmki

Made an appointment for an oil change.The service writer and technician I dealt with were both friendly and efficient.

My car door was wind damaged. - maudesattic

My car door was wind damaged. I had an 8:00 am Monday appt and 10 minutes after I had arrived they told me the hinges hadn't been painted and I had to come back. When I called a week later the lady said she'd call me back in a half hour and never did. I finally called again a few days later and got another appointment. I told them I wanted a car to drive as it was to be a three hour fix. When I got there I was told it would take ALL DAY! But I did have a car so I spent the day in town. Got the car around 4:00 pm and drove home, noticing wind noise through the drivers door. When I got home I noticed a 1/4 inch gap. I called them and they said to bring it back. I had other plans for the weekend so took it in and they fixed it in thirty minutes. I am happy with the fix, no wind noise. There are several new service staff and I wonder if the owner has trained them properly. I did have to wait in the waiting room and the TV is not working and hasn't been fixed in months. It has a blue screen.

The BEST Service one can get. - Ellie

The BEST Service one can get. I would not go anywhere else. I have been driving for 65 years and can honestly say this is the best service I've ever gotten. Every employee is exceptional. Jonathan Szara went far and above to help me. He is the BEST.

They are always very good at explaining all the work that - Mariemozdzien

They are always very good at explaining all the work that needs to be done.

Outstanding service. - pmalpeli

Outstanding service. Treated well and with the utmost respect. Service was fast efficient and timely. What more could you ask for?

Great service and fast they did a great job and it was a - livinrich26

Great service and fast they did a great job and it was a fair price

I recently had my first maintenance service (oil change - marcobc301

I recently had my first maintenance service (oil change and tire rotation) for my 2024 Jeep Wrangler SAHARA @ FIELDS CDJR on March 13, 2024 a little after 1:00 pm. My service advisor Angelina provided an Excellent customer service. She’s Professional, Knowledgeable and very Pleasant to work with. I’d like to take this opportunity to acknowledge Paul (Parts Manager) for providing Excellent service last Oct. 7, 2023. He went above and beyond to make sure the Gas Cap with lock cylinder that I purchased was set up for my Key Fob for added security before driving to New Jersey for my Spartan Race. Thank you. Also a shout out to my Sales Rep. Keyon (I love my 2024 SAHARA, sorry I missed you when I was there March 13th, Wednesday) and also a shout out to Kat (Finance Manager). Thanks to all of you for being a BIG part @ FIELDS CDJR Glenview. See you all next time. God Bless.

Staff are very friendly and helpful I just love my car I - loweshanda120174

Staff are very friendly and helpful I just love my car I bought from them and they take good care of you thanks again!

Ready for me at my scheduled time. - mkhenning

Ready for me at my scheduled time. Staff was very attentive. Work was completed timely and the facility was very nice while waiting.

Much better service than the last time. - lissa.cullen

Much better service than the last time. The scheduler I worked with this was great. Very friendly and helpful!

Big thanks to cristal for setting me up with a rental for - vidriomiox

Big thanks to cristal for setting me up with a rental for the weekend last minute.

Pairing bluetooth - cdalpra

I'm from Fl. with a 2014 Dodge . Everyone has like treated me like I bought there. Auburn paired my new cell phone in seconds and also explained how to take my key apart so I could leave a key with some one and yet they could not drive it. What a delightful, energetic versatile person .Thanks for the great job!

I recently bought a Dodge Charger Hellcat at another - catanzaro.tim

I recently bought a Dodge Charger Hellcat at another dealership out of state. It unfortunately had a ton of issues with it when I received it. I took it to Auffenberg Dodge Jeep in Shiloh to have them address all the problems. Mike Reed and his team of service reps worked hard to help me get compensation from the dealership that sold me the vehicle. The mechanic (Ron) working on my HC is honestly the best around. Simply put, he knows his "stuff"! Thank you Ron! Mike Reed, Thank you! Without you, this would have been a nightmare that never ended. I honestly appreciate everything you did for me. Your communication is 200% and that goes a long way! Sincerely, Tim Catanzaro

Excellent service, a job well done, very happy with the - mitchell

Excellent service, a job well done, very happy with the work! Highly recommended, a overall great experience!