1,351 Illinois Used Car Service Centers

Reliable, truly cares about customers and their - joankowal

Reliable, truly cares about customers and their satisfaction. Great people to work with. Would highly recommend them.

Carlos was very helpful in helping service our CRV. - hung.dang129

Carlos was very helpful in helping service our CRV. Car was ready in the time frame he said it would be. Much appreciated. New place looking very good.

The team takes care of you on time and tells you exactly - tcsdayDoc47

The team takes care of you on time and tells you exactly what they are going to do up front. I hope the staff and mechanics there are kept on the pay roll with the site closing.

This place used to be good (past tense). - Matt

This place used to be good (past tense). Not sure what happened lately, everything seems to go downhill, internet sales is completely rude and hangs up on people. Finance doesn't respond to emails. They only seem to care when it's time to purchase a vehicle or when your lease is up. I had several options to buy out my lease with other dealers and decided to do business here since I was a loyal customer to the dealership, that was the biggest mistake I ever made when it came to choosing dealers to do business with. I decided to take my business elsewhere due to the fact of extremely poor customer service from the whole dealership, from internet sales, finance and even management, they don't care about any customer, all they care about is making money and when you have an issue, it seems like you're bothering them. Look elsewhere besides this dealer to spend your money on.

Excellent updates from Kevin from start to finish. - dmangin880

Excellent updates from Kevin from start to finish. Video summary very informative and helpful to me

Professional and friendly staff. - gayle

Professional and friendly staff. Loaner vehicle provided when we were waiting for a part to come in.

Service is good but very long even i had an appointment. - gassel05

Service is good but very long even i had an appointment. I spent almost 3 hours for just maintenance service of my new (mazda CX30 2025) car.

John Napientek is my service advisor because he’s - James Broday

John Napientek is my service advisor because he’s courteous, knowledgeable and will do anything to help.5 stars in book! I used to be wary of going to dealerships for vehicle service but that’s out the door now! Very pleased with Arlington Nissan because of John. Make that 10 stars!

Customer Service was good and they explained it well. - sekharyedavalli

Customer Service was good and they explained it well. Car service experience was nice. Thanks.

We were on our way from Chicago to Nashville and had a - brums22

We were on our way from Chicago to Nashville and had a flat tire near Tuscola. Even though we don’t drive a Ford, this dealership stopped what they were doing to fix the tire and help us get back on the road quickly. Steve and the team were very friendly and helpful. We greatly appreciated their customer service and sense of urgency!

The sales team is great. - WilliamDAbed

The sales team is great. Some things about servicing my vehicle I don't understand. I've had two things that needed fixing. It shouldn't because even though it's a 2024. Still is a new vehicle, shouldn't have to be back again in for another problem.

Reliable efficient service experience. - Sjs

Reliable efficient service experience. Carlos communicated well and met his commitments. My new service center.

Friendly and fast service. - terry

Friendly and fast service. We were at a horse show down the road when our 1-ton dually would not start. They got us in right away and found one of our batteries was faulty. Completed the warranty work with no waiting or hassle. Highly recommend the service department!

Excellent service, highly competent, done on time—Oscar - theaflaum

Excellent service, highly competent, done on time—Oscar Hernandez handled everything extremely well and was good to work witj

Love the dealership but don’t see any people of color - Tyra T.

Love the dealership but don’t see any people of color working there plus never see people of color car purchase pictures.

Rachel is the best! - rachelromaine

Rachel is the best! Wouldn’t go anywhere else! Always friendly stay and great service

Quick service with friendly staff. - CC

Quick service with friendly staff. Nice waiting area with snacks and some drinks in air conditioning.

Great service. - Kstine98

Great service. Easy to schedule. Competitive pricing. Take care of the little things. Highly recommended.

Beautiful service Will see you guys on my next service - wharrylawrence05

Beautiful service Will see you guys on my next service date, until then have yourself s a wonderful day. Thank you.

Incredibly efficient dealership. - Anj

Incredibly efficient dealership. Their new space is clean and spacious which makes waiting more comfortable.

Trish in service at Gerald Subaru is the reason we have - megajetta

Trish in service at Gerald Subaru is the reason we have had such an amazing experience with our outback and are looking to move up into an ascent! She always contacts quickly with updates on timing and any necessary repairs. She’s honest , she knows her stuff and works well even when two kids are hanging on you during pick up !

Excellent, speedy service for my 1st diesel oil change. - choco4hire

Excellent, speedy service for my 1st diesel oil change. Amanda exceeded my expectations for vehicle check in and checkout. The person that processed my payment was also very nice. Service took 1 hour which fit my schedule perfectly. Will definitely come back for more services when the time comes. A+++

Good dealership, very professional compared to another - mg.ohara00

Good dealership, very professional compared to another Toyota dealership I went to. Bought the car without too much of a hassle and I'm mostly happy with it

Previously owned Mercedes. - Dmw

Previously owned Mercedes. Purchased new Subaru in Oct from same dealership. My first routine “maintenance” of Subaru a few weeks ago. As always…Excellent service but at much less cost. I’m a convert to Subaru.

Personal interest in the customer is the hallmark of this - whooks888

Personal interest in the customer is the hallmark of this Napleton dealership from the top to and through every employee . Salesman Extraordinaire, Allen Washington and the the Service Department technicians are amazing !

The staff is very professional. - George

The staff is very professional. They kept me informed on all services I was given and a fair assessment.

Anna L was fantastic. - rkpgwp

Anna L was fantastic. The service dept was great. This experience will bring me back Crystal Lake Chrysler Jeep

The service dept rocks! - 62ajochums

The service dept rocks!!!. I had a service request that was last minute. They worked me in within the hour and allowed me to get going for an out of state, last minute trip. Great job service team and the mechanics that completed the tasks. Very much appreciated!!!! Andy j

Came in for an oil change. - doggiemama23

Came in for an oil change. Service was fast and the staff is very friendly. Prices are reasonable. They even washed my car.

Great service always go the extra mile Frank and Mark - jimjobfc12

Great service always go the extra mile Frank and Mark are the best. Will return when I need service.