1,338 Illinois Used Car Service Centers

Josh was great to work with, he actually knows what he’s... - berkowicz_andrew

Josh was great to work with, he actually knows what he’s talking about. Plus he had a pleasant scent to him.

I brought my car in for service/repair due to a... - colinrei

I brought my car in for service/repair due to a wiring/electrical issue that would not let my car respond to the throttle or start. I chose them to do service on my car based on the good reviews, pricing, and the fact that they have worked on infiniti's before. The service was outstanding. They were very friendly and not only did they fix the problem I brought my car in for, they mentioned other things that needed to be fixed, of a few I declined because I could do it myself. When it came down to the final payment, my quote ended up being half as much as they originally quoted me because they did not install a whole new IPDM (circuit board) and just gave me the relay that I needed. They really look out for their customers and try and save them money in any way they can. Along with all the repairs, they fixed a few other minor problems with my car free of charge. E-brake adjustments, installed a splash guard on my car (that kept falling off on me everytime I tried to put it on when I drove at high speeds), and I was also having this issue with my keyhole on my drivers side where it would pop out, and the plastic cover would come off. They kept it from popping out, and they used a putty to keep the plastic casing on. (this was a surprise to me, and it had been bothering me for months because I did not know how to fix it [being the keyhole to my door and all]) All in all, I am EXTREMELY happy with their service and if I ever need any repairs on my infiniti again, I will certainly go to them, and recommend anyone with an import/luxury car to go to them as well. They beat the dealership rates, mention anything else that is wrong with your car, and are friendly, fast, and most of all, look out for you the customer, and save you money. - Colin

Your telephone system is horrible. - mikefdenny910

Your telephone system is horrible. I found it nearly impossible to speak to anyone in service. Most of my calls went straight to voice mail. None of these messages received a return call. Two of my calls went to one of your stores in Springfield. I won't even say how I was treated there. This type of service has to be hurting your business. Everything is computer managed and when it doesn't work customers quit calling. There is no other option to talk to a person. Enough said. Fix it!

Tim Butterly was very helpful and courteous! - Burton8398

Tim Butterly was very helpful and courteous! I would definitely recommend this dealership to a friend!!

GREAT customer service. - GREENY

GREAT customer service. Steve the service manager,Burrell, Sly and Sue are the GREATEST PERIOD

I always receive excellent customer service whether in - cvwalsh

I always receive excellent customer service whether in Sales or Service. Your service is outstanding!!!

I stopped by for a quick oil change. They got my car... - khloe

I stopped by for a quick oil change. They got my car right in. The service was quick. The waiting room was comfortable. I will be back.

Service rep Mac McElroy was the best. - fcampbelljr

Service rep Mac McElroy was the best. I had been informed before my visit that I would have to leave the car overnight and Mac was very thorough in explaining all the details of that multi day service. He was thorough and communicated with me throughout the process. Service was completed on time and the car was immaculate when I picked it up. I highly recommend you ask for Mac when you take your vehicle to Jennings for service.

Good service - Megan Q

Although I bought at the other dealership on a day that Kris was off, I wanted to thank him for taking the time to show me around and a couple of cars. Kind guy

Excellent service ! - ROMCCARTER

Excellent service !! Drivers are very polite and the pick-up and service is very much appreciated, seeing we only have one car

Lee is THE reason Knauz propers. - LJH

Lee is THE reason Knauz propers. From start to finish Lee, is courteous professional attentive and indeed is a shining example of The Golden Rule. Lee checked in with me, making sure I was aware of the progress and time remaining for my appointment. I give my highest 5 Star recommendation and please give Lee Brownstein a raise! Lynn Hughes 2021 Discovery Sport

Met Kevin, a customer service driver while attending a - C.Estelle

Met Kevin, a customer service driver while attending a conference in Naperville. Kevin told me to have my vehicle serviced at Patrick Land Rover the next time my vehicle needed a service. Made an appointment and drove 50 miles to the dealership. Ernie Bonilla the service manager was a great communicator. Charles Vyse the service technician made a video as he was inspecting my car, showing me all the items that required attention. A checklist was sent to me, allowing me to select all the repairs that i approved of. A loaner vehicle was provided. Two days later Kevin dropped off my vehicle which was detailed inside and out. This amazing experience occurred because Kevin approached me and indulged in a wonderful conversation about range rovers and the good service provided by Patrick Land Rover Thanks a lot Kevin, Ernie and Charles

I have been purchasing and servicing Mercedes Benz - dschaffer

I have been purchasing and servicing Mercedes Benz automobiles at Loeber Motors for 26 years. Loever Motors has been consistent professional, responsive and cost-effective. I cannot recommend Loeber too highly!

Everyone at this dealer has been wonderful! - Sheila H

Everyone at this dealer has been wonderful! The service department has always been superb! Melissa always seems to go the extra step to give great customer service!

Outstanding customer service from their Service Dept! - mpatrick

Outstanding customer service from their Service Dept! They helped ensure that Ford Motor Co honored their drivetrain warranty to replace the transmission on my 2019 Fusion. Furthermore, Ford Motor Co had originally denied my claim for tow truck and rental car expenses because I did not book the reservations through Ford, but Michelle stayed on Ford and got them to reimburse me for both expenses!

Oil Change on my 2003 MX-5 - JMVERSON

I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommended' services. I turned down the recommended services and was NOT pressured to accept them. I was in/out in 25 minutes.

Just wanted to send out a message about the great service - jeffdavid361

Just wanted to send out a message about the great service & treatment I always get from Jason Castronova every time I pull into the service drive at McGrath Acura In Moton Grove.

--Sylvia Drwila of Motor Werks of Barrington pays - Raphael

--Sylvia Drwila of Motor Werks of Barrington pays wonderful attention to the needs of the customers. Responses on time and provides timely updates.

Mercedes-Benz dealer just next door to my house , but the - Adrian

Mercedes-Benz dealer just next door to my house , but the best service in the car industry! There is no words to express my happiness and gratitude for this people who working here ! Running a fleet of Sprinters Limousine and anytime when we got a quick question or immediate care they jump in the problem and got it fix right the way to keep my business running! Top notch mechanics and very good customers service, Omar been my hero her in this location! Recommend and share my real good experience!

I just wanted to say thank you to Ross Wear and Dan Moore - Johno

I just wanted to say thank you to Ross Wear and Dan Moore for always treating me so well each time I have my vehicle serviced. I drove an additional 20 minutes to buy a car from this dealership and I'm glad I did. The purchase experience was great and the service is even better. Ross is amazing at his job and is extremely knowledgeable about cars. Dan is a trained and experienced mechanic, and it shows. I will definitely purchase my next Cadillac at Motor Werks Cadillac.