1,964 Illinois smart/1000 Service Centers

they always treat us like FAMILY. - dahappystitcher

they always treat us like FAMILY...we always get the best service, they answer any questions we have. We LOVE COUNTRY CHEVROLET in Herscher,Il.

Awesome people and great customer service, ten out of ten - Macy

Awesome people and great customer service, ten out of ten would come again and again. very respectful

Service advisor of the year - Shadowxiii

Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.

Very professional service & knowledgeable staff. - STELAN12

Very professional service & knowledgeable staff. .. I was able to swap appointment times with ease.. .. fyi the new texting system is not best . I'd rather speak directly to a human

Buying a car went smoothly, without wasting too much time - Queenie

Buying a car went smoothly, without wasting too much time bargaining, and the staff of the garage had a good attitude.

The staff, from sales to service, was friendly and - nick.reiher

The staff, from sales to service, was friendly and helpful. They did everything they could to make our experience a good one.

I took my 2019 ram 2500 diesel to Dempsey for a front end - dardeb321

I took my 2019 ram 2500 diesel to Dempsey for a front end alignment & tire rotation. They did such a great job. My truck steers as straight as an arrow, easy on the steering & I've got big tires. They did it in a single day on the very day that I called. Numerous other dealers were unable to see my vehicle for one week to as much as 3 weeks. I have no problem taking my vehicle back to Dempsey Chrysler Dodge Jeep anytime because they are very trustworthy. They did what they said they were going to do and did it at the price they said they were going to do it for! Thanks for a job well done.

The service technician (John Hnetkovsky)of this... - 3jc0518

The service technician (John Hnetkovsky)of this dealership is trying to rip me off?SUV drop for special coverage warranty with no CHECK ENGINE LIGHT

It’s been frustrating since I purchased my jeep grand - Drew.tetik

It’s been frustrating since I purchased my jeep grand Cherokee as after less then one day, there was a computer error causing the emergency collision brakes to disengage. I brought the vehicle back and was told a simple computer update would fix the issue by a manager. After a week of no contact, I went in and the service representative told me that the issue had to be escalated to star case but my vehicle couldn’t be returned in the meantime due to it being a “safety issue”. A few days after no contact, I informed the sales representative who has tried to be helpful that I would be coming to get my vehicle without it being fixed as a new wiring harness/connector had to be ordered now. I understand the CDK issue that happened and that issues can happen but the lack of communication and transparency has been frustrating as I will have to bring the vehicle back for the repair at a later date.

They are very polite and very knowledgeable. - MARY.MALCOM

They are very polite and very knowledgeable. They shop floor is always very clean. All the chairs in the service waiting area face the television.

This was my first visit here since another dealership - Jeffro Bodine

This was my first visit here since another dealership near me had closed. I recently had my vehicle in for an ongoing A/C problem. It was a tedious task for the service department to get the problem resolved. They were able to get it working as new. I have no qualms about returning for any other services that the vehicle may need in the future. The staff were all very professional and courteous, and my hats go off to Jon Sternberg and Mike Rich Thank you Morse Ford. JLM

I have all of my maintenance performed at Eriksen - Midwester

I have all of my maintenance performed at Eriksen Chevrolet. They have a great group of employees and always do a nice job that is on time and at the estimate for the repairs! I do not hesitate to recommend them.

Sal was nice and helpful. - KJAHNKE0

Sal was nice and helpful. My oil charge was completed quickly since I waited at the dealership.