1,946 Illinois smart/1000 Service Centers

Best service department ever! - hbendler3

Best service department ever!!!! David is always very pleasant to work with and is definitely an asset to the company. I’ve been going there since 2000 and he is an 11 out of 10!!!!

The best of the best ! - georgewfine

The best of the best ! Excellent communication. Excellent service. Top quality workmanship. Always a pleasant experience. Keep up the great work ! Thank you so very much ❤️.

Lee is THE reason Knauz propers. - LJH

Lee is THE reason Knauz propers. From start to finish Lee, is courteous professional attentive and indeed is a shining example of The Golden Rule. Lee checked in with me, making sure I was aware of the progress and time remaining for my appointment. I give my highest 5 Star recommendation and please give Lee Brownstein a raise! Lynn Hughes 2021 Discovery Sport

Met Kevin, a customer service driver while attending a - C.Estelle

Met Kevin, a customer service driver while attending a conference in Naperville. Kevin told me to have my vehicle serviced at Patrick Land Rover the next time my vehicle needed a service. Made an appointment and drove 50 miles to the dealership. Ernie Bonilla the service manager was a great communicator. Charles Vyse the service technician made a video as he was inspecting my car, showing me all the items that required attention. A checklist was sent to me, allowing me to select all the repairs that i approved of. A loaner vehicle was provided. Two days later Kevin dropped off my vehicle which was detailed inside and out. This amazing experience occurred because Kevin approached me and indulged in a wonderful conversation about range rovers and the good service provided by Patrick Land Rover Thanks a lot Kevin, Ernie and Charles

I was able to get a service appointment within a couple - nikmicky

I was able to get a service appointment within a couple days and got me in quickly when I got there. They fixed my brake issue and a recall I hadn't expected being able to get done during the appointment. I'll be back for my next services.

Great service and very nice faciity - Chicago Bob

Had the airbag recall performed on my Shelby G-500 Mustang. The service manager was very competent to insure the proper was ordered, the work was done at the appointed time and the vehicle hand washed on completion! My head mechanic also speaks highly of this dealership as we have a large fleet of Ford vehicles and he uses them for parts and service.

I have been purchasing and servicing Mercedes Benz - dschaffer

I have been purchasing and servicing Mercedes Benz automobiles at Loeber Motors for 26 years. Loever Motors has been consistent professional, responsive and cost-effective. I cannot recommend Loeber too highly!

Everyone at this dealer has been wonderful! - Sheila H

Everyone at this dealer has been wonderful! The service department has always been superb! Melissa always seems to go the extra step to give great customer service!

Outstanding customer service from their Service Dept! - mpatrick

Outstanding customer service from their Service Dept! They helped ensure that Ford Motor Co honored their drivetrain warranty to replace the transmission on my 2019 Fusion. Furthermore, Ford Motor Co had originally denied my claim for tow truck and rental car expenses because I did not book the reservations through Ford, but Michelle stayed on Ford and got them to reimburse me for both expenses!

Oil Change on my 2003 MX-5 - JMVERSON

I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommended' services. I turned down the recommended services and was NOT pressured to accept them. I was in/out in 25 minutes.

Just wanted to send out a message about the great service - jeffdavid361

Just wanted to send out a message about the great service & treatment I always get from Jason Castronova every time I pull into the service drive at McGrath Acura In Moton Grove.

--Sylvia Drwila of Motor Werks of Barrington pays - Raphael

--Sylvia Drwila of Motor Werks of Barrington pays wonderful attention to the needs of the customers. Responses on time and provides timely updates.

Mercedes-Benz dealer just next door to my house , but the - Adrian

Mercedes-Benz dealer just next door to my house , but the best service in the car industry! There is no words to express my happiness and gratitude for this people who working here ! Running a fleet of Sprinters Limousine and anytime when we got a quick question or immediate care they jump in the problem and got it fix right the way to keep my business running! Top notch mechanics and very good customers service, Omar been my hero her in this location! Recommend and share my real good experience!

Daniel Gallaher was my service advisor. - angelemeans

Daniel Gallaher was my service advisor. He and the entire crew were Fantastic!!! My 2014 GMC Terraine was in desperate need of repair, and my car is running well. The place is clean and comfortable.

I just wanted to say thank you to Ross Wear and Dan Moore - Johno

I just wanted to say thank you to Ross Wear and Dan Moore for always treating me so well each time I have my vehicle serviced. I drove an additional 20 minutes to buy a car from this dealership and I'm glad I did. The purchase experience was great and the service is even better. Ross is amazing at his job and is extremely knowledgeable about cars. Dan is a trained and experienced mechanic, and it shows. I will definitely purchase my next Cadillac at Motor Werks Cadillac.

It was an absolute pleasure working with James to option - M3owner

It was an absolute pleasure working with James to option out and order a brand new M3 Comp X drive. While I ended up buying elsewhere (I found my dream car in the exact specs I wanted), James was extremely pleasant to work with and made the order process very simple when getting a G80 M3 from the factory was not as simple. He made sure I was aware of all of the costs involved & took great care in making sure things went smoothly. This is my local dealer, and there have been other things I have needed helped with since buying my M3 that James was quick to assist with & when I am ready to purchase my next new vehicle he will be my salesman on it. Shop with confidence.

I had the wonderful experience of taking my car in today - dibb333

I had the wonderful experience of taking my car in today and was met by a wonderful service advisor---Erik Gonzales. He was so very helpful and patient and went through and answered all my questions. He was outstanding and I found that the whole service department was great including Lisa at the cashier counter. It was a pleasure going to the service department and gives me great comfort that I can count on the department for all my car services! Dale Kane

Had to have a tire replaced on my new car, Noel Barcelona - GR

Had to have a tire replaced on my new car, Noel Barcelona in service took care of me and addressed all my concerns and got my car in and out in a timely matter.

Extremely pleased with the second delivery service - defrtt66

Extremely pleased with the second delivery service provided by Paul Bilek. Coming to our home I order to address an issue was going above and beyond.

rich in parts is my favorite. - G

rich in parts is my favorite. I love his service 😍😍😍😍. I love rich. Oh rich.

Service - SHARIC

I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if you dont have a appointment and you have something going on with your vehicle They have taken the time to take a ride with me to listen to see if they could fiquire it out I have done this 2 times now and both times they knew exactly what is was They have been excellent They are very pleasant and kind I will be going there for many more years

Maintenance and oil change for 2 cars - sherryh

My husband and I brought both of are cars in without an appointment and Gus was so helpful and polite about taking care of us that very day. Gus explained the maintenance needed along with oil changes and everything was taken care of in a very timely matter. Gus also kept us informed of the progress while we were waiting. We have purchased 3 cars from Patrick Hyundai/Schaumburg and our experience with sales (Manny) and service has been exceptional. Thanks for always taking time to talk or be of service.

Super friendly and sweet! - kassii.fernandez

Super friendly and sweet! Great experience overall and I would highly recommend to anyone that needs help finding a car :)

I appreciate the professionalism and solid knowledge in - 335-1208

I appreciate the professionalism and solid knowledge in supporting my car. Jason is great at keeping you informed and making the service process efficient.