1,947 Illinois smart/1000 Service Centers

Great service and very informative. - Candy

Great service and very informative. My service was performed in a timely manner. Would recommend this dealer.

Excellent, speedy service for my 1st diesel oil change. - choco4hire

Excellent, speedy service for my 1st diesel oil change. Amanda exceeded my expectations for vehicle check in and checkout. The person that processed my payment was also very nice. Service took 1 hour which fit my schedule perfectly. Will definitely come back for more services when the time comes. A+++

I have all ways been treated in a courteous and - SK

I have all ways been treated in a courteous and professional way. The service representative has kept me appraised of what is happening with the car and the timing concerning its service. I feel very confident with the care Napleton gives my car. It is a clean and comfortable environment in which to wait.

We have been bringing our family cars to Oak Brook Toyota - Rrbcubs

We have been bringing our family cars to Oak Brook Toyota for over 20 years. We have always dealt with John S in service for honest and friendly service. Quite frankly, we only continue to buy and service our cars at this dealership because of John.

They did the oil change as requested, We have had an - segar123

They did the oil change as requested, We have had an ongoing problem with the escape since we bought it 2 years ago After the car has been sitting when you back up the brakes squeal whether they are wet or not. It has done this since the day we bought it. We have mentioned it several times when serviced and the last time we were in last week they told us it was a problem with the escape. I've had a lot of cars with disc brakes and none have ever done this on a cosistent basis like this. Very disappointed in Roberts Ford.

The staff is very professional. - George

The staff is very professional. They kept me informed on all services I was given and a fair assessment.

Previously owned Mercedes. - Dmw

Previously owned Mercedes. Purchased new Subaru in Oct from same dealership. My first routine “maintenance” of Subaru a few weeks ago. As always…Excellent service but at much less cost. I’m a convert to Subaru.

customer service agent was so friendly, service was quick - snixma8

customer service agent was so friendly, service was quick and thorough, always makes my experience enjoyable!

The service dept rocks! - 62ajochums

The service dept rocks!!!. I had a service request that was last minute. They worked me in within the hour and allowed me to get going for an out of state, last minute trip. Great job service team and the mechanics that completed the tasks. Very much appreciated!!!! Andy j

Gordon recently helped me with my wiper blades. - Amy M

Gordon recently helped me with my wiper blades. His service was quick and he was very respectful. He showed me how to put them on and was able to answer my questions about potential future services. Thank you Gordon!

Always great service for 11 years. - lrichardbey

Always great service for 11 years. Very professional proficient courteous and timely . I love how I’m treated whenever I go to Orland Mercedes.

They definitely made this an easy process and i couldn’t - Mitsu/forc

They definitely made this an easy process and i couldn’t resist ! this is my 5th car from ford

Good advised from Giovanni who was my service advisor. - v.adthapong

Good advised from Giovanni who was my service advisor. Sure, I’ll get the service with him again.

This place was courteous and took my Jeep right away and - jbierenter

This place was courteous and took my Jeep right away and changed the oil and rotated the tires

I am always greeted right away with a friendly face. - Gellis410

I am always greeted right away with a friendly face. Darryl is always so kind and honest with me. He keeps me informed and up to date with the progress of my service and ensures it's done promptly.

We always get great, friendly, fast service at Friendly - fleet man

We always get great, friendly, fast service at Friendly Ford and the vehicles are repaired correctly the first time.

After having a terrible experience with my selling dealer - Jk55

After having a terrible experience with my selling dealer I was referred to Hyundai of Palatine and now I know why. I was instantly greeted with a smile and welcoming presence. Sam was fantastic, got me checked in, explained the process and eta, and directed me to the lobby and advised of the amenities. Before I could even sit down, I had a text providing contact information and stated I could reach out with any questions. As I waited I observed the staff from various departments walking around and interacting with one another. All employees had smiles on their faces, got along with each other, and were interacting with customers. This is how you run a dealership! Thank you for providing excellent service.

Great service from radek! - Val

Great service from radek! I was stuck at something saw I was confused and stopped by and helped me with information

VERY HELPFUL! - Gaby

VERY HELPFUL! Thanks to Giselle A. for her assistance! Happy with my 2024 KICKS first free oil change & inspection AND car wash! Love my car!

Came in for an oil change. - doggiemama23

Came in for an oil change. Service was fast and the staff is very friendly. Prices are reasonable. They even washed my car.

Great service always go the extra mile Frank and Mark - jimjobfc12

Great service always go the extra mile Frank and Mark are the best. Will return when I need service.

Service was prompt, professional and courteous. - Ford Escape

Service was prompt, professional and courteous. Everything was explained well and went smoothly. Would recommend

Made car service so easy, everyone was super friendly and - Chunt927

Made car service so easy, everyone was super friendly and seemed very knowledgeable. Would highly recommend

I brought my car into International Subaru of Orland Park - kmysliwiec

I brought my car into International Subaru of Orland Park for service, only to be told after they had it that they didn’t want to work on it—simply because it has high mileage and wasn’t purchased at their dealership. This is incredibly unprofessional and a complete waste of my time. If there are policies like that, they should be communicated before accepting a vehicle for service, not after it’s already been dropped off and presumably looked at. I expected a Subaru dealership to stand behind the brand and support all Subaru owners—not just the ones who bought from their lot. Unfortunately, that was clearly not the case here. I won’t be returning, and I would strongly encourage others with older or out-of-warranty vehicles to think twice before bringing your car here.

Ford Dealership to get OEM replacement parts for my - MDeubler

Ford Dealership to get OEM replacement parts for my vehicle. I prefer dealing with the people who sell, service and supply parts.

Jose Barrera is the best car salesman in this place and - Agustin Garcia

Jose Barrera is the best car salesman in this place and has excellent customer service, very friendly. I recommend him to buy your car.

The service Department is great! - Jen V

The service Department is great! Very unexpected sudden engine failure on a used Hyundai I bought last year. They took care of it and worked with me without sales pressure. I will be returning for general maintenance going forward!

The service department is great! - Mrsyrdiva2

The service department is great! The people there were very helpful and friendly!! Good experience!!

Good Service, polite and helpful associates. - Minnie

Good Service, polite and helpful associates. 👍 Always has been a good experience, definitely will return to do my car maintenance at Chevy Palatine.

Brought car in for routine service and my service advisor - rmb0202

Brought car in for routine service and my service advisor was extremely professional and vehicle was returned to me within the time promised. Service advisor kept me appraised of the progress made and checked to see if I needed anything while I waited for the vehicle. Extremely pleasant experience.