Ross Wear

Mark welcomed me into the dealership showroom and allowed m to test drive more than one car during the decision making process. He also follows up post sale to check on any questions I may have about the car m to test drive more than one car during the decision making process. He also follows up post sale to check on any questions I may have about the car. Having a representative like Mark at Motor Werks elevates the company’s standard! Chrisann More

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I have been a long time customer of Motorwerks and will always come back because of there great service always come back because of there great service More

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Ivalin Nikolov & Sharif Qadri are simply AMAZING people to work with buying a Cadillac. Ivalin was extremely knowledgable about both XT5s I was looking at and he helped me tremendously with making the best to work with buying a Cadillac. Ivalin was extremely knowledgable about both XT5s I was looking at and he helped me tremendously with making the best choice for my next XT5. This was my 2nd Cadillac that I purchased from Motor Werks Cadillac. Sharif was extremely thorough during the financing portion of my experience. He assured I was completely satisfied with my extended warranty, GAP insurance and overall monthly payment. My overall experience was 10/10! I will purchase another Cadillac from Motor Werks Cadillac. More

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I had the pleasure of working with Sebastian at this location. He was so knowledgeable and personable , never pushy!! Will definitely be coming back and working with him again! Love my new Escalade ❤️ location. He was so knowledgeable and personable , never pushy!! Will definitely be coming back and working with him again! Love my new Escalade ❤️ More

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Very nice dealership, great customer service provided by the saleswoman Carina. Also the manager Shariff and Joe S were very helpful. Definitely would recommend this dealership to whoever needs to buy a veh the saleswoman Carina. Also the manager Shariff and Joe S were very helpful. Definitely would recommend this dealership to whoever needs to buy a vehicle. More

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Huge thanks to Niram and his entire team from Rich and the team in service. As a new resident to the area they went out of their way to earn my business. They white gloves my order, trade-in, and deliv the team in service. As a new resident to the area they went out of their way to earn my business. They white gloves my order, trade-in, and delivery to ensure I was 100% satisfied in this world of crazy supply chain and inventory issues. Thank you MW team. You’ve earned a lifelong customer with me and my family. More

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Just wanted to say thank you Dan Moore , Ross Wear for always treating me with the most respect each time I have my vehicle getting service. I would like to give a special thanks to David Kavistad for doi always treating me with the most respect each time I have my vehicle getting service. I would like to give a special thanks to David Kavistad for doing such a wonderful job and getting me back up and running in know time. If nobody has used Motor Werks Cadillac of Barrington for service you missing out. Please ask for Dan Moore ,Ross Wear and your worries are over. Let them go above and beyond for your vehicle needs. Thank you Guys for everything. Truly thankful for your team. Sincerely, Brian Michael More

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I’m a long time customer of MotorWerks and my experience yesterday purchasing my Escalade is exactly why I remain loyal. I can’t say enough about Izabella who went out of her way to explain, accommodate and yesterday purchasing my Escalade is exactly why I remain loyal. I can’t say enough about Izabella who went out of her way to explain, accommodate and help me evaluate options. Rick the GM was also very helpful and friendly negotiating a deal that worked for me. Finally, Claudiu was extremely helpful and professional during what’s typically one of the less pleasant phases of making a purchase. He explained the warranty’s thoroughly and helped me decide which one was best for my needs. Finally, I think it’s important to mention Ross Wear. As I mentioned, I’m a repeat customer which is due in no small part to the pleasant experiences I have with Ross when it’s time (as is inevitably will be) to have my vehicle serviced. The sales staff has always been friendly and polite but customer interaction with sales staff is limited compared to the repeat interactions the customer has with the service team and at least for me, these ongoing interactions and experiences are more influential on determining customer loyalty to a dealership. Kudos to Rick, Claudiu, Izabella and Ross for truly loving what you do - it shows in how well you do it! More

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After buying a 2013 Cadillac XTS from another local Cadillac dealer and experiencing multiple problems and excessive repair costs, I decided to stop-by Motor Werks for help. The Service Advisor (Ross) Cadillac dealer and experiencing multiple problems and excessive repair costs, I decided to stop-by Motor Werks for help. The Service Advisor (Ross) was very helpful and provided several cost saving suggestions. Without exception, I received the best pricing and vehicle service I have ever received. Before you take your vehicle elsewhere for service, check with them first. You’ll be very glad you did... Thank you so much. I wish I had stopped-by a long time ago... More

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Drove in 45 miles to have my SRX serv, was looking for an upgrade, Ross, professional and cool serv rep, suggested a even cooler sales rep Izabela to assist me. She was so pleasant and professional. Who then upgrade, Ross, professional and cool serv rep, suggested a even cooler sales rep Izabela to assist me. She was so pleasant and professional. Who then introduced me to the GM Rick who worked out some crazy cool numbers and like magic, here I stand next to my New cadi like, who’s your daddy😎 More

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