120 Indiana Ford Service Centers

While travelling from South Bend, IN to Indianapolis, IN... - bhubbs8765

While travelling from South Bend, IN to Indianapolis, IN for business, the left turn signal on my F150 began blinking erratically. Just north of Plymouth, IN I noticed a Ford dealership sign, so I stopped at the dealership and met with Mike Friar, a service advisor. He said he thought the issue was a burned out tail light bulb and had me pull into the service area. Mike and a mechanic removed the tail light assembly, which took about 15 minutes, and replaced the bulb which remedied the issue. When I asked how much I owed, Mike said he was happy to help me and there was no charge. As I drove away from the dealership, I thought about all of the doom and gloom we're subjected to through media and social outlets, and I realized we are surrounded by wonderful people like Mike and the mechanic. Oliver Ford is truly blessed to have employees like Mike and his mechanic.

A great dealership - S.wilcox1980

I am originally from NWI and currently live about an hour away. I purchased my dream car this year from Paul Heuring Ford. Everyone that I have had an interaction with there as far as employees have been friendly and helpful. When I need an oil change, there are some Ford dealerships closer to me, but I drive a little extra to take it here. I trust that my car is in good hands. This dealership is truly a pleasure to do business with and I highly recommend Paul Heuring Ford.

I have a 2002 Ford F150 that started leaking around the - benjamintwin1

I have a 2002 Ford F150 that started leaking around the rear window. I called Peason Ford's body shop (collision repair) and was advised: "They could not fix or work on my truck due to the age limit." Of course, I panicked and asked to speak with the Manager. I was forwarded to Ms. Brewer, who rendered a solution to stop the leak, which she could order. I then purchased the suggested product and saw that it was a double-tube sealant and epoxy. Once I found that auto part stores, Lowe's, Home Depot and Menards, did not sell the caulk gun, I called Ms. Brewer back, who was able to get a mechanic to loan me his caulk gun. I sealed my rear window and stopped the leak. She went over and beyond to assist me. I truly appreciated that customer service towards me, a United States Marine. Thank you again, Ms. Brewer!

The employees were very professional and courteous. and... - CHATELET

The employees were very professional and courteous. and the oil change was flawless. I have three automobiles, and I will have all services at Peru Ford.

Like family - LynnWeathers

This is my third car purchased at Ray Skillman Ford. They always treat me like family. When I'm ready for my next car, I'll reach out to Cornell Wilson and Ray Skillman Ford. Thanks for everything - I LOVE my new Fusion.

I have always trusted this dealership, they have been... - retirednhappyforever

I have always trusted this dealership, they have been honest and sincere in helping me reach the best decision that matches my lifestyle and budget.

Paying for their mistakes - csellers

After one of my headlights stopped working, I took my car in to have it replaced. Less than a month later, I found out that the plastic casing that held the light in place cracked and fell out of place. When I took it back in, they said that the broken piece wasn't their fault and that I'd have to pay them an extra 500$ to fix and replace the piece on top of the 90$ I paid to have the replace the lightbulb. Do not go here if you can avoid it. They won't own up to their mistakes.

Easy to deal with - PackerFan

Called after Cass County Ford would not get back with me on a warranty issue. Rochester answered my question right over the phone and had my vehicle towed there that day to get fixed. Very professional and courdious.

Great Service Department! - Summer

Thank you! Dan DeYoung and his crew in the Service Department. I recently had to take my vehicle in for a repair. Dan was able to get my vehicle in and have the repair done in a timely manner. I have dealt with Smith Ford for several years and have always received nothing but great service. I will continue to use Smith Ford Service Department in the future.

Excellent service both on the phone and under the hood - Patrick Brewster

I have taken my 2012 Ford Escape to the Sternberg Ford Service Dept. twice now for routine service. Both times the service department staff has been extremely friendly both when making an appointment and while I was there. They are thorough and efficient in the work that they do and they don't attempt to do more work or sell you something that you really don't need. Also, being a novice when it comes to automotive service and repair; they have never acted like any of my questions have been a burden. There is a service station one half mile from my house, but I drive the extra 10 miles; because I know that my vehicle will be in good hands and that's important to me.

My salesman, Double D was amazing! We stopped at another... - angie

My salesman, Double D was amazing! We stopped at another dealership before Town & Country, the salesman was awful. Didn’t know a thing about the vehicle when I asked questions....told me to read the window sticker. Got to Town & Country and had the best experience...bought a brand new Expedition. Thank you Double D!!

Ford service - Timmy by

Nothing is more difficult than identifying an intermittent car issue , wetzel went above and beyond in taking care of my expedition . Spencer I. The service department did fantastic , will absolutely buy from them In the future ..... great Service department

Service department is horrible. - JL

After taking in my vehicle in for a transmission problem the service department proceeded to charge me $500 dollars for a cam position sensor and I was told that the transmission still slipped "a little". I could barely make it out of the dealerships parking lot. Will not ever do business with these clowns again.