Thank you so much! - Tara Patrick
It was one my best experience, knowing someone went out of their way to help me out means a lot. Not too many kind hearted and caring people in this world and I met a few Friday when I went and bought my car from Kai of Des Moines. One of my greatest moments will for ever be remembered at Kai of Des Moines. Thank you so much guys and I really appreciate it Marquet Newsome it truly means a lot to me.
Best Car Buying Experience EVER - Ryane0426
The guys at Edwards Kia are AMAZING. Both Jim Daley and Joe Sell went above and beyond any expectations I could've hoped for. We were treated with an enormous amount of respect, and they made the car buying experience a great one. They made us a priority, and treated us like we were their only clients from beginning to end. I HIGHLY recommend these guys, they are truly genuine, honest and up front people, and we're so grateful for everything they've done for us!!
Very Friendly - Not PUSHY - Highly Recommend - rphardy70
Worked with Tim Herrin on purchasing a new Mazda6. Was very friendly right from the start. Was very patient. Answered all my questions, and I had several over the course of the week. Always showed respect. Was never pushy like other dealers I've been to. Knew I shopped around but didn't say anything or try to convince me the other dealers were terrible. Waited for me to come to him which I really appreciated because I've had other sales guys hound me and I hate that. He made sure I was getting the car I wanted, asked me several times just to be sure. When purchasing the vehicle he stayed late with me to make sure all my questions were answered. In fact, I was the one who had to stop the meeting, so he told me to write down any questions I may have later and stop by again so we can look at them together. Awesome Experience. I recommend Tim to anyone wanting to look into cars at Lujack in Davenport. My only complaint - he wouldn't give me an 80% discount on the Porsche's in the lot over... lol
Don't buy a used car from Finnin Kia - mkdeshields
I bought my used vehicle from Mike Kinnin Fia at the end of October, 2015. In March of 2016 I took it back because when I turn right it makes a grinding noise. The service department, Brad, told me nothing was wrong....it's just aggressive tire noise. Three months later, that noise I heard before has become very loud. I took it in for the oil change and asked them to do an inspection because of that noise. So, I get a phone call...your Hummer needs wheel bearings, rotors, brakes and a serpentine belt for the low price of $1000 dollars!!!!!! So, now I'm very upset. That "aggressive tire noise" turned into a mess! So, they sold me the Hummer that way! I am very disappointed in the customer service with them.
Worst experience ever - AmAbd
I want to share my experience with you, I went to that place thinking that it's the most trusted and qualified place to fix my car. But the truth wasn't even close they took advantage of me and my car. my car stayed there 21 day, although they didn't fix it. charged me a lot of money due to unnecessary repairs, gave me a biased answers. Told me that they fixed it, I paid and I drove it for 10 mins and It broke down in the middle of the road. Asked for a refund and they refused to refund me any, the manager is very rude and has an attitude. Result is I wasted my money and time :(
Although I am so disappointed and frustrated from the whole experience, but for credibility I have to mention that Drew is a great person, he is the only person who truly care about my safety and my matter.
They work to help you get the vehicle you want. - Armymom5
I really don't have anything to say about improving. Everyone was very nice and helpful. The salesman was very friendly and easy o talk to.
Billion - darla71675
Our salesperson, Mitch, was very friendly. I like the Nissan Rogue I purchased. The process took a little longer than expected but overall turned out okay.
Brakes - Tasj2004
I went to get rear brakes put on my 2013 kia and. They told me i needed new rotors but because they dont like reusing kia rotors. For the cost of $440 + tax. So i got a second oppinion and my rotors were still in very good shape. So i just needed rear brake. Total cost $162 plus i get a $30 mail in rebate.