Great customer service - Mauricio
Tim was amazing, it was my first time buying a car from a dealership so I was a bit nervous, Tim was super helpful and help me with all the paperwork and made the process super easy. They made me feel welcome every time I visited the site.
WOW GREAT SERVICE - Denise123
LIKE SAY THAT WE WERE HELP JIM DALEY, MIKE , ANE BEST CAR BUYING EXPERIENCE EVER Jim came out twice from CB to LaVista Ne on 84 Brentwood close to Office Depot way beyond and above any expections I could have hope for. We have dealer close by us that is also 84 for kia h and h they treated and they are worse am so glad we went with the dealer
Great people great service - Jonikkibee
Nice professional people very helpful and patient. We had to test drive a few different vehicles before we made our decision and they were so kind and helpful
Forever Loyal - K
As you can see I have a 5 star!! I would like to give high praise to salesman Jackson Hiland!! Not only was he extremely genuine and a gentleman to boot, but also a true professional. I did not walk into Finnin KIA late evening with intent of leaving with a new car, but the more time I spent talking with Jackson about my situation at the time the more inclined I became. As a salesman he went above and beyond!! His primary goal was more than just making a sale. He provided for my family a path all the way to the end(beverages, child entertainment, food etc) which meant a lot as a customer. He not only stayed late, he made me feel comfortable. I felt he was trustworthy, to the point of my means, very clear communication, no games and most important no pressure. It was quick and painless. Not only did Jackson make his sale, he made a friend that will recommend and always return!!!! Thank you
Quality employees - Melstuf
We have bought several cars from Shottenkirk and will always be return customers when it comes to getting a different vehicle. All employees encountered were extremely friendly and helpful. You could tell they all enjoyed the work they did and got along well with everyone that worked there. Would definitely recommend to others. Kenneth Schaffer in the finance dept was very personable and made the worst part of the process fun. Had a great personality.
~Came in for a brake checkup~ - FourEyes
My car was making a noise near the tires. Called ahead of time and told them I'd be bringing it by later in the week. They were okee dokee with that.
Arrived later in the day than I had wanted to but they took me in anyway and looked over the car for the noise. They found a different noise and we proceeded to fix that new noise. They (meaning Andrew) also looked over a previous repair from another dealership and recommended a touchup of what was overlooked at the previous place.
Since I arrived late, the car stayed overnight. Service advisor John was nice enough to get me a ride to my location. Came back the next day to a fixed car and got back on the road to my travels. Price was satisfactory and I was satisfied with the experience. The cashier was pleasant and friendly. I will be back and I recommend service at this dealership.
Worst experience ever - AmAbd
I want to share my experience with you, I went to that place thinking that it's the most trusted and qualified place to fix my car. But the truth wasn't even close they took advantage of me and my car. my car stayed there 21 day, although they didn't fix it. charged me a lot of money due to unnecessary repairs, gave me a biased answers. Told me that they fixed it, I paid and I drove it for 10 mins and It broke down in the middle of the road. Asked for a refund and they refused to refund me any, the manager is very rude and has an attitude. Result is I wasted my money and time :(
Although I am so disappointed and frustrated from the whole experience, but for credibility I have to mention that Drew is a great person, he is the only person who truly care about my safety and my matter.
Brakes - Tasj2004
I went to get rear brakes put on my 2013 kia and. They told me i needed new rotors but because they dont like reusing kia rotors. For the cost of $440 + tax. So i got a second oppinion and my rotors were still in very good shape. So i just needed rear brake. Total cost $162 plus i get a $30 mail in rebate.