Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Lucas Newlan
Lucas Newlan at Shottenkirk Superstore
Refer Me

Lucas Newlan

Sales Consultant

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

Contact Me
4.8
44 Reviews

I am from a small town and want to treat everyone like I will see them tomorrow. In a small town we are all friends.

Dealership Experience

7 yrs, 1 mo

Industry Experience

7 yrs, 1 mo

4.8

44 Reviews

Write a Review

44 Reviews of Lucas Newlan

April 27, 2024

Dealership Rating
Employee Rating

Fast and friendly always asks if everything is OK and if not always willing to help and make it right More

by SCOTTGOFF66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Justin Yoder, Joe Gates, Keith Foster

Helpful
Report | Print

April 27, 2024

Dealership Rating
Employee Rating

Pushed for purchase and refused to hold even with money down. Check engine light came on drive home, missing valve stem caps, dog hair still in truck More

by KATIESHEETS90
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Brown

Helpful
Report | Print

March 26, 2024

Dealership Rating
Employee Rating

Matt and the whole team bent over backwards to get us the car we love!!! We will highly recommend this group to our friends. In fact we did 2 days ago! More

by Liv4evrpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Justin Yoder, Keith Foster, Matt Luers, Dylan Wilhelm, Alex Nguyen, Brent Harris, Montel Timmons

Helpful
Report | Print
Mar 27, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

March 19, 2024

Dealership Rating
Employee Rating

Great sales team with a focus on the customer. I appreciate the friendly customer service and attention to detail. More

by Mallard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Brent Harris

Helpful
Report | Print
Mar 20, 2024

Shottenkirk Superstore responded

Mallard, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

March 17, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. They worked with us to get us what we needed. More

by MIMI2JRS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Dylan Wilhelm

Helpful
Report | Print
Mar 18, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

February 13, 2024

Dealership Rating
Employee Rating

Lucas was patient with us (being new to dealership purchasing). Also passionate about helping us find what we were looking for in a vehicle! He helped us understand the entire process along the way, i More

by GRIFFRUSSELL19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
Feb 13, 2024

Shottenkirk Superstore responded

RUSSELL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 10, 2024

Dealership Rating
Employee Rating

Great help, very accommodating and very polite to work with. Would recommend everyone shop there. More

by PRCR4LONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Joe Gates

Helpful
Report | Print
Feb 12, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

January 19, 2024

Dealership Rating
Employee Rating

The salesman was knowledgeable and friendly. Answered all questions I had. Overall they made the buying experience as pleasant and comfortable as possible. I would recommend them. More

by LAZARUSSC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Justin Yoder , Ephraim Twillie, 5 stars

Helpful
Report | Print
Jan 23, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 16, 2023

Dealership Rating
Employee Rating

They had the truck and color that I wanted available. I was able to drive the truck home the day I purchased. More

by CSMCALLISTER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz

Helpful
Report | Print
Dec 17, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 09, 2023

Dealership Rating
Employee Rating

Great people to work with help full and took time to explain everything about car More

by TCLAMBERT1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer

Helpful
Report | Print
Dec 10, 2023

Shottenkirk Superstore responded

TCLAMBERT, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

1
2
...
5

Dealership Inventory (177 Vehicles)

used 2021 Ford F-150 car, priced at $40,885
2021 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$40,885
View Details
used 2023 Kia Telluride car, priced at $43,740
2023 Kia Telluride
used
Red exterior
Automatic
All-wheel Drive
$43,740
View Details
new 2024 Ford F-150 car, priced at $55,015
2024 Ford F-150
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
$55,015
View Details
used 2020 Dodge Grand Caravan car, priced at $19,333
2020 Dodge Grand Caravan
used
Octane Red Pearlcoat exterior
Automatic
Front-wheel Drive
$19,333
View Details
used 2021 Jeep Grand Cherokee car, priced at $32,333
2021 Jeep Grand Cherokee
used
Slate Blue Pearlcoat exterior
Automatic
Four-wheel Drive
$32,333
View Details
used 2022 Ram 1500 car, priced at $41,755
2022 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$41,755
View Details
View All Inventory