19 Iowa Hyundai Service Centers

Worst experience I have ever had dealing with a service - snhfeigenbaum

Worst experience I have ever had dealing with a service center. Went from a recall to needing a whole new engine.

The service department is the worst. - curtpick7

The service department is the worst. No communication. Left car for fauly alternator. xxxxx me for $1400. Charged $600 for a non oem part. Found it locally for $300. Picked up the car and it squeeled so loud had to take it back. Now they want $400 more ! Stay away from these crooks.

Great customer service! - Happy Customer

I’m able to get appointments at the desired time. They keep track of what service is due and let me know. Service is completed promptly and everyone is very courteous! Bill is great!

Great service! - Piontkov

I would like to thank the workers of Auto plaza for professional and fast service and help with the purchase of our vehicle. We are very happy with the purchase! I definitely recommend it!

A Blessing! - Sue

The 2015 Mitsubishi Mirage that I won on Let's Make a Deal was towed here when it broke down on I-80. The service advisor, Chris E., knew it was important for my car to be fixed asap so I could get home to Chicago. The mechanic, Robert, showed me the problem with my car. He and Chris had the part it needed express overnight shipped and Rocky drove me to my brother's house in Gretna, NE. Rocky was so pleasant! He offered to pick me up the next day when the repair was complete, but I declined. When I arrived the next morning, all three of them greeted me warmly. Robert fixed my car as soon as the part arrived and let me know that he had done a thorough test drive locally and on the interstate to make sure everything was fine and I would get home safely. In the midst of what could have been an awful situation, I was blessed that Roadside Assistance chose to tow my car to Edwards in Council Bluffs!

Outstanding service and professionalism. Always... - Mexhawk

Outstanding service and professionalism. Always Courteous! Everything done right the first time. Getting a loaner makes service so convenient since i live in a different town.. They pamper me!

DO NOT under any circumstances do business with this - feliciadurni

DO NOT under any circumstances do business with this dealership. They are absolute crooks, who are only interested in taking your money. My sister’s car was at their dealership for the last FOUR MONTHS. Although they were told that there was a problem with the engine when the car was taken there, it took them over three months to diagnosis the problem and submit the necessary information to have the engine replacement covered by a recall. Because of a bad engine, the starter and battery also went bad. The dealership acknowledged these issues were caused by the bad engine and then assured her that that the starter and battery replacement would be covered under the recall so she wouldn’t have to pay to have them replaced. However, they demanded that she pay $1,000 for the new battery and starter when she was FINALLY able to pick up her car. Imagine being without your car for four months while still paying the monthly payment, being assured everything was taken care of and you wouldn’t owe anything, then being slapped with a $1,000 bill before you can take your car home. Throughout the four months, she was on her own to figure out transportation because they didn’t offer a loaner vehicle until a week ago (i.e. she didn’t have a car for nearly four months), when they were close to being done with the car. Their communication was some of the poorest that I have ever witnessed; when she would finally get a hold of them, they would promise to call back on a specific day with an update, and never once actually called on the day they specified. The person she specifically worked with throughout this nightmare of an experience was Nate. We will be filing numerous complaints against this dealership, including complaints with the CFPB and BBB. I firmly believe that they will take advantage of you in any way possible, so I strongly advise against doing any business with them.

I contacted my Sales Person today about the issue with - Unhappy customer

I contacted my Sales Person today about the issue with my Tucson, they came and picked up my car had it fixed and back to me by 4:45. Thanks Izzo Bahic for the great service . .