81 Iowa Ram Service Centers

Such great service! - ginnyj84

Such great service! I took our Ford Escape in for new front tires and Stan provided me with diffrent options which was very helpful. I ended up getting a good deal and buying four new ones with winter just around the corner. Highly recommend Runde's service department.

The service advisor, Ann kept me informed throughout my - Janice

The service advisor, Ann kept me informed throughout my service appointment. Even caught a mistake before I even paid my invoice. The cashier was very accommodating.

The recall work was completed in less than the estimated - mykejohn

The recall work was completed in less than the estimated time required and we were promptly notified by our service agent. A loaner vehicle was provided, at no cost, so we were not tied to the waiting room. I have long used this dealership and their service center. I have always been pleased with the work done and the staff.

Quality of service - timeliness - pleasant attitudes. - Von

I have have had top notch service from Suzy Johnson in the Office, Gwen in Parts and Michael in Service Dept. Great bunch of people.

We have had so many issues I don't know where to start. - Bells

We have had so many issues I don't know where to start. The first time we took our vehicle in, the service department didn't follow our directions on not rotating the tires. They rotated the tires and then rotated them back to the original position after realizing we asked not to rotate. We addressed it with a service writer who got completely arrogant and challenged us to meet him in the parking lot. Took a while for a remedy to be taken care of and the promises weren't fulfilled either. We ended up paying for an oil change that we weren't supposed to pay for. We had a leak in the AC 2 times. They would suck out the freon and then tell us they couldn't find a leak. The service manager was horrible as far as his communication and acting like they tried everything. He was insulting and not offering any other solutions to find the link. Also made promises and then wouldn't follow through with them. We took it to a different dealership 25 minutes away and they found the link in less than 2 hours. That Dodge dealership earned our business. We will tell people to stay away from Turpin.

Excellent service! - lyates7

Excellent service and great repairs-strongly recommend to anyone and everyone! Will definitely go back again if necessary! Our next car will be purchased from Vaughn’s!

There was a misunderstanding as to the type of tire that... - Piet

There was a misunderstanding as to the type of tire that was installed on my vehicle. The dealership called me, and in less than six hours the situation was resolved, with a complete explanation, to my entire satisfaction. The individuals were friendly and professional throughout, and insisted on making sure that I was completely happy with the purchase.

On a recent trip to Anamosa for my mother's 85th... - Dixie Whitman

On a recent trip to Anamosa for my mother's 85th birthday, our van's air conditioning stopped. Driving all the way up from Georgia to pick her up in Anamosa and planning a whirlwind tour of Wisconsin, Minnesota, South Dakota, Wyoming and Nebraska, we were desperate for a repair and fast. What we thought would be a devastating dent in our time and money turned into an hour detour, or less. We can't say enough good things about the wonderful customer service and genine concern of this dealership for someone who is not a regular customer.