666 Kentucky CODA Service Centers

We bought our Odyssey brand new from Honda World in 2018. - raceralum

We bought our Odyssey brand new from Honda World in 2018. in 2022 all the warning lights kept going off randomly. Two different appointments with their service department and nobody could find anything wrong.   This continued intermittently and we took it back in to HW in 2023. They said that Honda had released a warranty/recall for the faulty part causing this issue. They then tried to tell us that we were now past the mileage for this recall. We argued that this was a pre-existing issue and we had brought it in for the same thing the year prior. they acknowledged this and said they would honor the recall.   It took over 6 months for them to get the part. When they finally did, THEY called us to schedule the install of the covered part. We made arrangements to have the part put on and took the van down to HW. Upon arrival they told us that Honda was no longer going to honor the recall and we would have to pay for the parts and labor. Mind you, they ordered that part and called us to schedule the install. Their bait and switch attempt for this should be a red flag to any future or current customers. I have asked for a call from the service manager but he keeps having one of his techs call as he knows he is in the wrong and doesn't want to answer for their crooked ways. I strongly caution anyone to avoid buying anything from this organization as their only concern is for their profit margin and not their customers.

All-State Ford is the only place that I will take my Ford - Ford Bronco

All-State Ford is the only place that I will take my Ford vehicles to for service work.

Keon was awesome! - jfmc9278

Keon was awesome! Great customer service! Easy check-in process. The facilities were clean & well kept.

Always polite and efficient. - SAMIAM1172

Always polite and efficient. I feel I can trust them to diagnose my auto issues

The Byerly Nissan Service Team did a fantastic job with - Mary W.

The Byerly Nissan Service Team did a fantastic job with my 2015 Nissan Altima! I am always pleased and thankful for the EXCELLENT car care I receive at each 6-month/5000 mile checkup. Mr. Jeff always takes time to make sure my Altima is at tip top shape. I know how well my car is doing and what upcoming maintenance I may need. Thank you to Ms. Barbara for always checking in on us customers in the waiting lounge. You make me feel right at home! Thank you to ALL of the service team for your EXCELLENT car knowledge, and your caring and kindness to your customers!! #1 BEST NISSAN CAR CARE ANYWHERE !!!

The Service agent, Adam, was very helpful and explained - Fleet

The Service agent, Adam, was very helpful and explained everything I did not know about my hybrid.

Everyone was very friendly and the establishment was very - Bridgette

Everyone was very friendly and the establishment was very clean. Service was fast and efficient.

Car was ready on time - staff was efficient and had my - dave.weedman

Car was ready on time - staff was efficient and had my loaner car ready. The service department sent emails and videos showing their progress

Excellent staff, excellent service, and fantastic - JB

Excellent staff, excellent service, and fantastic vehicles! We bought a Sorento 3 years ago and love it so much and had such great maintaince at Cartown KIA that we just bought a Niro.

As always Champion lives to its name. - olefirechief

As always Champion lives to its name. They are truly the best advocates, the biggest Champions for their customer families. The “A” team in all the areas of this dealership; Fred always takes time to say hello and ask how you are doing no matter how busy. Ms. Karen always makes herself available for any concerns. Ms. Vickie in Sales is truly the best of the best and will never guide you wrong, she works for you night and day to ensure you are satisfied even after the sale is completed. She is a class act all the way, Ms. Melissa of Finance is truly invested in her customers and never let a question go without a truthful answer , a caring smile, and infectious sense of humor, Mr. Jay the Service Advisor goes above and beyond every single time. He doesn’t treat you like a number but more like a long time friend. He is always honest, never rushes you and always makes sure you are comfortable with the service you receive and how you receive it and Mr. Greg in Service, the best troubleshooting, hands on no non-sense service and repair specialist you can ask for. His knowledge, skill and ability when it comes to his chosen profession is rarely experienced anywhere else. He is absolutely the go to guy and obviously the brick and mortar that hold the foundation of this class act service department together. They all define the highest quality in hometown customer care & service. They lead by example and demonstrate the truest loyalty to their customers that you will absolutely not find in any other dealership. Myself and entire family go to Champion and have been loyal customers for years even when living out of state because of these exact same people. Don’t get me wrong we have dealt with other dealerships over the years and was an absolute mistake. We love our Champion “A” team. Thank you to the heroes of the Champion A" team.

Service personnel are always courteous and professional - mwk779

Service personnel are always courteous and professional every time I'm there. They always explain everything thoroughly and keep me informed of the status of the service.

Best dealership I’ve ever dealt with. - rpayne259

Best dealership I’ve ever dealt with. Honest and upfront from beginning to end always

So far my maintenance visits have been good. - Donna

So far my maintenance visits have been good. They were prompt to take me in quickly and very friendly.

The service staff and the service desk was very helpful - Jimburch1955

The service staff and the service desk was very helpful and very polite. Everything was finished in a timely manner.

Great people to interact with always ready to assist - fernandezedwards

Great people to interact with always ready to assist where possible, very knowledgeable and customer friendly

I was greeted promptly when I arrived and was escorted to - AirlineRetiree

I was greeted promptly when I arrived and was escorted to the office of the Tony McCarty. Since my 30k mile service appointment would take several hours I was offered a loaner car so I could return home. The service took several hours and I was kept informed throughout the day on progress and suggested additional service. My car was returned to me freshly cleaned and Tony handled my paperwork efficiently. Everyone I encountered was helpful and friendly, especially Tony McCarty. Thank you for a positive service experience.

I really appreciate and thankful for Shane Diggs for - Cinnyfilly61

I really appreciate and thankful for Shane Diggs for being kind accurate efficient and professional .

Had a great experience working with Chuck. - chuckharlow00

Had a great experience working with Chuck. Everyone was very nice and I will continue coming here!!

We have been customers of this dealership for a while now - GOMEZ41007

We have been customers of this dealership for a while now and they have been very helpful to us as customers

I bought my car new there and they were great. - Robert A.

I bought my car new there and they were great. I won't take it anywhere else for service.

That everyone that I dealt with was very kind and helpful - dmyelv

That everyone that I dealt with was very kind and helpful that made the experience easy going

Service was great! - Leroy

Service was great! My vehicle was ready on time! I definitely recommend this Service center to friends and family!

Excellent experience in Service with Gabe and John, - mjclark

Excellent experience in Service with Gabe and John, excellent service in Body Shop with Clay, Gina and Chad

Prices are way too high for a simple oil change and I - gaky57

Prices are way too high for a simple oil change and I think a tire rotation should be included with an oil change especially if it costs over $100 on a brand new vehicle purchased from you

Went in for engine light being on. - masonm1537

Went in for engine light being on. They were supposed to run the diagnostics and charge me. They said I needed an exhaust manifold ($3900+), sent me on my way with engine light still on, and didn’t charge me. That was March 31, 2025. Three weeks later, my car is at my original dealership GETTING A NEW TRANSMISSION! They said there were no other codes (exhaust manifold, cats) or… “someone reset it.”

Live it. - imjatta

Live it. Everyone has been so helpful for anything I needed even simple questions. I just brought it in for detailing and a ding in my door and I picked it up and it's like brand new. Katherine is the one who sold me my car and she has always been the best. I love my Platinum Toyota Sienna Minivan.

Bill Collins Ford supports their customers and service - ddkirks

Bill Collins Ford supports their customers and service department for 100% customer Satisfaction try their service department and ask for Daniel he will treat you Great!

Don Franklin consistently performs at 110% There service - poscd2012

Don Franklin consistently performs at 110% There service department and ALL STAFF are phenomenal. Turnaround time for service is fast.

Look just like to say I dealt with Martin's service - Garland Beller

Look just like to say I dealt with Martin's service center had some work done on my vehicle it was a couple things that concerned me but they took care of it in the end they put the customer first that was greatly appreciate

Can’t get in touch with the service department at - anthony.m.hines1990

Can’t get in touch with the service department at all—just stuck dealing with automation. When Danielle texted me about the issue, she asked how she could help, so I gave her a detailed explanation about what’s going on with my 2021 F150 Lariat, but she never responded. I’ve called the dealership twice trying to schedule service, and both times I was just transferred back to the automation. Looks like I’ll be finding another dealership.