360 Kentucky Used Car Service Centers

I don’t drive but I come in with my friend when she gets - Karen

I don’t drive but I come in with my friend when she gets her car serviced and we are treated exceptionally well!

All was great would highly recommend 👌 Glenn cdjr got my - charmainef3@hotmail.com

All was great would highly recommend 👌 Glenn cdjr got my vehicle completed in a timely manner. The service staff was great.

June Stephens what a service rep. - Dgoode0029

I have been to the service dept at James Motors over the years with basic maintenance for my babies. I have to say there is no one in the world I would trust my baby to other than June Stephens. Polite , courteous, always a smiling face it brings me back again and again. When Mercedes-Benz said the best or nothing they mean it not only with there cars but with like employees like June Stephens.

I enjoy going to the dealer. - Crgaffney

I enjoy going to the dealer. They are knowledgeable and efficient. Leaving with a clean car is the best

Everyone was great. - Crowley7560@gmail.com

Everyone was great. Friendly. No pressure. I told Hunter Huffman, who is my grandson-in-law, I wanted to make the purchase from him. He told me that wasn’t important, what was important was me being happy with my purchase. I am. Thanks to everyone at Marshall.

This service department is fantastic. - MLB

This service department is fantastic. Ken Klotter is professional, friendly and is great to work with! I highly recommend!

Service is fantastic! - corymorris

Service is fantastic! See Steve Coffey! I have all of my vehicles serviced here!!! Great Customer Lounge!

Super friendly and helpful. - BREQUADE

Super friendly and helpful. Got the job done quickly and was super easy to set up the appointment!

Had a minor problem with a used car I had bought as is no - Jimmielogsdon94

Had a minor problem with a used car I had bought as is no warranty I called my salesman just to tell him the issue they had me take it to new car service and took care of it what more can a person ask of any dealership fixed it knowing they didn’t have to thank you

I recently broke down in Berea Kentucky while on a trip... - Jeff D

I recently broke down in Berea Kentucky while on a trip home to South Carolina from Illinois. I had my Toyota sienna towed to Toyota south in Richmond the morning after it broke down. I explained the situation to the service manager and assistant service manager. I ended up having to stay in a motel for three days. However, I commend Lily, Joe, Jim and the tech that worked on my van. My wife and I were extremely stressed out being stranded 300 miles from home. Everyone I dealt with throughout the ordeal was understanding of our situation. They really did jump through hoops to get us back on the road. Thanks to the service department, we made it home safe.

EFFICIENT, FAST, PEOPLE AT SERVICE COUNTER ARE VERY NICE AND - DWIGHTRIDEOUT

THEY ALWAYS TAKE VERY GOOD CARE OF ME !! I HAVE ONLY HAD 1 SMALL PROBLEM BUT THE RESOLVED IT QUICKLY FOR ME.I WOULD HIGHLLY RECCOMEND THEM .

Usually gets me an appointment right away. - killinger.lynn

Usually gets me an appointment right away. Gives me a loaner when they have to keep my car for an extended period of time. Service Reps keep informed and explain everything.

Cross is the best. - Wtc51

Cross is the best. Great people service and good inventory. Appreciate the attention to detail. Tyler in service always kills it.

We bought our Odyssey brand new from Honda World in 2018. - raceralum

We bought our Odyssey brand new from Honda World in 2018. in 2022 all the warning lights kept going off randomly. Two different appointments with their service department and nobody could find anything wrong.   This continued intermittently and we took it back in to HW in 2023. They said that Honda had released a warranty/recall for the faulty part causing this issue. They then tried to tell us that we were now past the mileage for this recall. We argued that this was a pre-existing issue and we had brought it in for the same thing the year prior. they acknowledged this and said they would honor the recall.   It took over 6 months for them to get the part. When they finally did, THEY called us to schedule the install of the covered part. We made arrangements to have the part put on and took the van down to HW. Upon arrival they told us that Honda was no longer going to honor the recall and we would have to pay for the parts and labor. Mind you, they ordered that part and called us to schedule the install. Their bait and switch attempt for this should be a red flag to any future or current customers. I have asked for a call from the service manager but he keeps having one of his techs call as he knows he is in the wrong and doesn't want to answer for their crooked ways. I strongly caution anyone to avoid buying anything from this organization as their only concern is for their profit margin and not their customers.

The Service agent, Adam, was very helpful and explained - Fleet

The Service agent, Adam, was very helpful and explained everything I did not know about my hybrid.