29 Louisiana Kia Service Centers

Fantastic Service - Recipient of Fantastic Service

Chris and Erik worked with my wife to get her back on the road, ON A SATURDAY ! I was 650 miles away and needless to say , Very Anxious regarding her only transportation being in drivable. They both worked together, treated us both like Family, and were in constant contact with me during the process. Your Dealership is Blessed to have such wonderful people taking care of your customers! Thank you all again

Completed service within one hour. - CMB

Completed service within one hour. Service was very accommodating and pleasant. Christian was awesome and very knowledgeable.

Premier Kia service handled adversity with a strong team - Joe

Premier Kia service handled adversity with a strong team approach to get everything resolved. There are situations in life where everybody involved is strapped with adversity. In those situations, I try to be a person on the team that facilitates everyone at least getting back to their normal prior to the adverse event. I appreciate when other people involved think the same way. This is what happened with my Kia recently. I brought my Kia Sorento in to have the sunroof fixed under warranty. The parts coming from South Korea was going to result in a delay on starting the job. Larry at Premier Kia worked with me to keep me using my car and then bring the car in later when I would have use of another vehicle from a friend. Larry gave me his cell phone number, and we coordinated the plan. Parts came in and I was expecting my car the next day. Problem is…a group of xxxxx broke into the dealership and cut the catalytic converters off 17 vehicles, mine being one of them. Larry immediately explained to me what happened and arranged a rental car for me with Enterprise close to my work. Kia covered the cost of the rental car for the entire duration it took for new catalytic converters to arrive from South Korea and be installed. I received my car today, and I am pleased to say I am enjoying all repairs done to satisfaction. Nobody could prevent the thuggery and thievery that put 17 people out of their cars extra long and added 17 work orders onto an already busy service department. However, I am happy I was well taken care of, and I am thrilled to have my beautiful passion red Kia Sorento back in my hands.

Had to wait 3 weeks for my car to get in to service. - Schexniderclay29

Had to wait 3 weeks for my car to get in to service. Then after I waited had to call them to find out about my car to find out it would be another 3 weeks there the after I went to check and see what was going on they told me another 2 weeks. I have that one and only way to get around and they now had me without a car for 2 months and never offered a loaner. I’m having to find rides back and forth to work while they keep prolonging on my car I recommend to never purchase from this place cause u will never get ur car back if something happens to it and they have to fix it

I would NOT recommend buying a vehicle from Lakeshore Kia - kristi235

I would NOT recommend buying a vehicle from Lakeshore Kia in Slidell, LA strictly due to their inadequate Service Department. I had a great buying experience 10 months ago when I purchased my car brand new from Lakeshore Kia in Slidell. When my check engine light came on at only 16k miles, I had a completely different experience with their Service Department. When I arrived at the dealership, I was told that they had no available appointments for 16 days. I asked the service technician if he could at least run the code to see what triggered the check engine light. I wanted to ensure that the car was safe to drive for another 16 days, but he refused to do so. The only explanation he offered was that maybe I had left my gas cap off. I have been driving for over 30 years, and at no point have I ever left my gas cap off. I am a conscientious car owner who will not continue to drive a vehicle with a check engine light on. I called Dean McCrary Kia in Hattiesburg, MS who offered me a service appointment the very next day. Don’t waste your time or money at Lakeshore Kia in Slidell. Their Service Department is closed on Saturdays and if your check engine light comes on you might have to wait for over 2 weeks to determine the cause!

Brea always greets me with a smile on her face and a - simpsonmarkr

Brea always greets me with a smile on her face and a fantastic attitude. She is employee of the material. If there is an employee of the month program on place, Brea should be at the top of the list. I look forward to every time I get my oil changed. I have been in management most of my career and it is great to hear the bad and the good of your business. Orr Kia has a super fantastic employee with Brea.

Good customer service - Zebra

ORR kia is addressing all of my concerns. They responded in a very professional way. They got my car fixed. Thank you for everything that you do! Great customer service.

I have taken my kia up there twice in the past months and - Alisha

I have taken my kia up there twice in the past months and they still have yes to fix it... the check engine light came back on 2 days later after both visits so obviously they just cleared the code and didn't try to even look for a problem and a salesman tried to get me to trade mine in but why would I do that when they won't even fix the one I have... will not be back there!!!!!!!!

Exactly what i expected - Tyler Drude

Called tuesday to scedule my 10k mile service, was able to get an appointment the next day. I was greated quickly upon arrival, vehicle was take care of in under an hour (closer to a half hour), CSR showed me the indpection paper and explained it. Let me know my next suggested service and that i woild be contacted soon to get it scheduled.