632 Louisiana SRT Service Centers

Best oil change experience ever. Richard, at the service... - Don

Best oil change experience ever. Richard, at the service desk took my 2018 Mustang GT in immediately and returned the car, ready to go in less than one hour!! I keep my engine compartment very clean. The mechanic left no signs he was under the hood. No drips, smears or oil anywhere but where it belongs, in the crankcase. But wait, there's more! The cost of this service was beyond fair. The fee was far below any other shop in the area. Gateway Ford in Ponchatoula now has another customer for life? Thanks Gateway!!

The service Director Mr Tom and Mr Joe W from the sales - dgambino0

The service Director Mr Tom and Mr Joe W from the sales department went above to assist me when I needed my vehicle serviced , they made it very easy to get done what I needed in a timely manner thank you guys so much. If y’all are in the market for your next purchase go see Joe

I love visiting Nissan in Houma Gerald Oliver is such a - robertmayers

I love visiting Nissan in Houma Gerald Oliver is such a pleasure to work with I will be back on my next purchase!

I had a good experience. - subarumatty

I have use Giles service twice, and each time I have had a good experience. The man at the counter has always treated me well and been very professional. So far, so good.

Great dealership - Red rocket

Service picked up my vehicle from my home and performed service , washed it and returned it to my home. Only a local dealership can do that.

This is vehicle 5 that we have bought here, and we will... - jeremy.blood2

This is vehicle 5 that we have bought here, and we will be back for vehicles 6, 7, 8, 9........ Elbow was easy to work with and Troy in Finance was a stud as always!

Very friendly and didn’t try to sell me anything I didn’t - mariecoon

Very friendly and didn’t try to sell me anything I didn’t want their great pey

They were so polite and helpful got me what I wanted and - Pinkeye0907

They were so polite and helpful got me what I wanted and it took almost no time at all from beginning to end

Each time I drive by the Lot to see the inventory I see - Lasafetyconnect

Each time I drive by the Lot to see the inventory I see Reagan Brazzel. He greets me with a smile and is always so knowledgeable about all the vehicle on the lot. It’s nice to see that he takes the time to learn about more than just the new cars that are sold there. Thank for the diligence.

Ro and Mike were true professionals. - steve.g.patorno

Ro and Mike were true professionals. They made the rental process quick and easy. The vehicle was in great condition and easy to use

Scotty has a friendly and welcoming attitude. - Kelly Pagoaga

Scotty has a friendly and welcoming attitude. He patiently listened to all my concerns I had about my vehicle and was able to provide me with clear, easy to understand explanations. Scotty has a very good understanding and knowledge for what is best for my vehicle. He takes the time to provide me with the best customer service and not once made me feel like I was being pushed or talked into a service that was not required for my vehicle. Scotty was also great with providing me updates about my vehicle. So, I highly recommend Scotty as your service advisor. You will not be disappointed.

First, I want to give my advisor Clovis B a standing - keieradaniels

First, I want to give my advisor Clovis B a standing ovation for all the knowledge he has given me regarding my vehicle as well as always being so professional, friendly, and educated when it comes to any questions I have regarding my GLC300 truck. However, what saddens me is that I notified on today by the dealership that they would not compensate me for a cracked windshield that occurred at the Mercedes Benz of Baton Rouge. As you may know we experienced some snow on last week and my vehicle was left at the dealership for repair(an issue that wasn’t resolved when I brought my vehicle in December 2024). My truck had been sitting at the dealership for 2 whole weeks, and when I initially brought it in there was NO cracks on my windshield, however when I picked it up on today there were TWO cracks on the windshield and I was told that unfortunately it was due to the “weather”, and I would have to take care of it myself . Not to mention my vehicle was brought to Mercedes Benz of Baton Rouge on December 31, 2024 and stayed until January 3, 2025, and I was advised that the sensor in question didn’t show. On January 3, 2025 after picking up my vehicle the same sensor came on again and I had to bring my vehicle back to the dealership for the second time. Now this second time I picked it up with two cracks in the windshield, and was told to file an insurance claim which I would have to cover the cost. I will NOT be returning to Mercedes Benz of Baton Rouge due to way upper management handled this situation. I have been to this dealerships on numerous occasions and to have this happen and be treated this way is disturbing.

I appreciate how Chad facilitated my service. It was... - Roger

I appreciate how Chad facilitated my service. It was painless. It was consistent with the routine excellence, but also reflected added concern and effort during the generally stressful times we are experiencing in south Louisiana. True excellence and concern.

My husband and I were traveling from Texas to Florida for - Elimmer

My husband and I were traveling from Texas to Florida for Christmas vacation, our check engine light came on. We showed up at their service department first thing this morning and they had us on the road by 10:30. They were awesome and went out of their way to help us. Everyone was helpful and friendly. Thank you Tessa and Allison. We appreciate your help!

This is my second purchase with Moss BMW. Michelle... - Denise

This is my second purchase with Moss BMW. Michelle Newland, Kevin, and all staff are exceptionally knowledgeable and can answer and help with anything you need! This crew takes care of their customers! I would recommend them to anyone and have been very pleased with everyone!

Great customer service. - faye

Great customer service. Very helpful and informative and willingness to work with you that would be the best for you