61 Massachusetts Nissan Service Centers

Yo, so I had a Nissan Rogue for 3 years, then I swapped - Vieira.0710

Yo, so I had a Nissan Rogue for 3 years, then I swapped the lease for a Nissan Titan. I kept the lease for 3 years and decided to buy the truck, worst decision ever! The car started acting up after 40k miles. I called them and they said it was normal. Then, at around 49k miles, the reverse gear started acting up. So I called on March 28th and asked them to check it out. They didn't get to it until a week later. I took the truck to the dealer and they said my transmission needed to be replaced. I asked about my warranty and they said it had expired on March 26th. They wanted $11k to fix it and said I had to pay out of pocket. They didn't care about me as a customer. Just so you know, they said I called 2 days after my warranty expired, but when we bought the truck on March 26, 2019, I didn't pick it up until March 30th. I tried contacting Nissan Corporate Consumer Affairs and spoke to this guy named Mathew. He was a real jerk and said it was his final decision and there was nothing I could do.

Service Department Great - frpatsfan

I went for service at Mastria Nissan for the first time today(I didn't purchase my vehicle there). They did a nice job on the car and were kind enough to honor coupons from another dealership. They were courteous and finished within the projected time.

If you have a BMW DO NOT GO HERE. I'm sure they are fine... - Hector678

If you have a BMW DO NOT GO HERE. I'm sure they are fine for Audi and Volkswagen. There are plenty of places that specialize in BMWs. This is not one of them.

The service team did a great job on my detail. Murdoch... - Nmspada

The service team did a great job on my detail. Murdoch has been diligent about trying to get my car play working again and to figure out if it’s an Apple issue. Everyone is always very friendly and willing to resolve any issues.

IF YOU NEED A NEW BUT AFFORDABLE VEHICLE PLACE THIS IS - Kinneyforlife

IF YOU NEED A NEW BUT AFFORDABLE VEHICLE PLACE THIS IS THE PLACE TO GO SEE CALVIN HE WILL MALE SURE ALL YA NEEDS ARE MET ALL WITHIN YOUR NEEDS THE COMPANY SHOULD BE BLESSED TO HAVE HIM I DEFF WILL SEND MORE PPL HIS WAY GREAT JOB CALVIN

The service department is awesome and treat you good when - sylviamurphy1017

The service department is awesome and treat you good when you have an issue with a vehicle that you have only owned for 5 months my vehicle was worked on with professional techs and they explained everything to me that was wrong and they fixed it I am very happy with Nissan dealership on west Housatonic Street in Pittsfield they will continue to get my business. Thank you Nissan dealership for your professional employees

Excellent Service - Carmen

My Nissan Pathfinder needed service and I had the pleasure of meeting Roberto at Nissan Village. I was attended quickly and correctly. His customer service skills were excellent and won me as a customer. Thank You !!

I was scouting for auto shops when I called here. The... - nikki_74

I was scouting for auto shops when I called here. The person I spoke to was rude and kept cutting me off. If this is how I am treated even before I am a customer, I wonder how I will be treated once my car is in their shop.

Purchased a brand new Ford Windstar from this dealer back... - kilfoye

Purchased a brand new Ford Windstar from this dealer back in 1999. Performed routine required maintenance at the dealer for a couple of years. The engine siezed in the minivan shortly after we put 50,000 miles on it. Paul Clark Ford's service manager, a guy, a grouchy old guy maching around in an Army airborne sweater, was combative and argumentive when we tried to get the delership to help us defray the costs of rebuilding the engine. They could've easly went to bat for us at Ford Motor but instead he told us "we don't make any money on those cars anyway" and that it was our fault the minivan's engine siezed so tough luck. What a way to keep those customers happy Paul Clark! It was our fault for buying a Ford, which we'll never do again. And it was out fault for buying a vehicle from this lousy dealer, which we'll never do again. I would not recommend this dealer or the Ford brand to anyone. I'm buying Japanese from now on!

Poorly Treated - Stephen Ippolito

I have a brand new 2017 KIA Sorrento. The front bumper was scratched up. I took it to Quirk because it was new. They told me they would need to take it apart first. They would not order parts in advance. The insurance company looked at it and said there was no damage. The bumper skin needed to be replace. Quick told me 14 days plus before getting the car back. Boch Collision looked at the car and saw no damage either but a bumper skin. They ordered the bumper skin. It took 1 day. Took it apart and saw no damage. It took 5 days to get my car back.

Service dept - Pat

Service was excellent. Very personable, friendly and willing to help. I was greeted right away when I arrive and was help out within Minutes service area is very clean

This garage came highly recommended to us by a friend,... - 3KidsandaDog

This garage came highly recommended to us by a friend, and they were right on target! Robert is a skilled, friendly, and fair owner/operator of this shop. He gave us a hands-on inspection prior to the work, a recommendation of what needed to be done, an accurate estimate of bill, and a realistic timeframe of what to expect (which was very reasonable, especially for a shop his size).

Excellent Service Center - Michael Adams

I brought my new car in for warranty service because the Dealership I originally bought it from in Raynham was absolutely horrible. I received a warm professional welcome from Mike O. the Service Advisor. A quick look around the shop and I realized I could eat off the floor here. My work was performed immediately by true honest professionals. I have been to many dealers in my life and I have never ever had such a positive experience. They have earned a new customer. I will always return here for service. The shuttle service driver was really a fun guy with good stories. I really feel at home here and hope anyone reading this will follow my lead on this dealership.

We trust the mechanics, we like the service and feel... - etinglof

We trust the mechanics, we like the service and feel comfortable working with the service desk. The work done on our PT Cruiser has been good and the prices have been fair. The waiting room could be better (quite cold in the winter) but is adequate. There is no high pressure sales talk.

In past years with my old car due to unfortunate... - davidac828

In past years with my old car due to unfortunate accidents I’ve been to a few auto body shops and they indeed manage to repair my car, however; they would take the full 30 days allowed for my rental so they could repair it regardless of the damage plus the paint job would not be to convincing…..This past November I was involved in a misfortunate accident…this time I had the car I’ve always strived to get…with that said I wanted to have it repair the same day…although I knew that was not realistic specially from previous experiences…So I decided to take it to Today’s collision…. Less than a week later I had my car all repaired and then some…I could not believe how efficient and expeditiously it was fixed….I give Today’s Collision three thumbs up for time and superb paint job!!!